Estate Browns Bay Hotels from ₹9,792

"Air conditioning went out middle of nite, power in bath went out, shower flooded the floor thru the tile. No courtsey of refund considered. A tiny bottle of body wash. I used our own soap I had tossed in my bag. No restaurant now either. We had to take a cab to eat."

"Front desk staff were nice. House Keeping was very nice and helpful. Breakfast staff was very slow even though it was not busy. Overall it was an ok stay"

"The best place to stay and have all the comforts. Delicious food. Outstanding staff. Exceptional bar staff. Great location overlooking bay and downtown!!! Stayed here many times. NEVER DISAPPOINTED "

"The staff was not friendly at all and the air conditioning to the room was broken. Unbeknownst to me, my room had been switched to another room and I was yelled at by housekeeping to leave immediately. When I went downstairs to inquire they told me I needed to pay the difference for the room and they had no record of me being on the premises. Had it not been for the fact that I was barely at the hotel, I would have left that first day. "

"Bed was comfortable and that’s about the only good thing I can say. Wait staff was terrible. They were slow to acknowledge you, acted like they didn’t want to be there, and didn’t get the orders right. It might have something to do with the fact that gratuity was automatically included so there was no reason for them to earn tips. They advertised “Coffee and Crosswords” every morning, and that was a complete joke. It entailed a keurig machine and three puzzle books (2 of which were sudoku-type puzzles and one was a kid’s book) on the second floor of the lobby, which had no working air conditioner and the thermostat read 99 degrees. The bars closed early, the food was mediocre, and the beach was terrible with black sludge. Overall, not a good experience. "

"This property is rented as a waterfront view. Half the time you’re there you will be looking directly at the side of a cruise ship that completely blocks any view of any water. I don’t know how this was overlooked when describing the property, but I think that everybody should know this before booking a waterfront room here."

"Great room and staff"

"Staff was awesome and location was great. Some areas could use some updates but overall excellent and we would stay here again."

"If my review was solely on the view and the staff it would be a perfect review However the rooms and property need maintenance the sliding glass doors need roller replacement little hot water The pool was great and we were treated to a barbecue The on-site restaurant has excellent food and dining choices we had dinner there enjoyed the seafood soup the shrimp tarts and jerk chicken pasta Also included in stay was breakfast which was very hearty eggs potato’s and bacon However no where to get coffee before 8 am and no coffee in room and restaurant hours not posted Also shows on Expedia short walk to the castle etc it is not walkable anywhere You need to take taxis But the views were amazing"