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Reviews of Shea's Riverside Inn & Motel

2.5 out of 5
Shea's Riverside Inn & Motel
132 Main Street, Essex, MA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 340 out of 532 reviews" "
Rating 8 - Good. 146 out of 532 reviews" "
Rating 6 - Okay. 30 out of 532 reviews" "
Rating 4 - Poor. 13 out of 532 reviews" "
Rating 2 - Terrible. 3 out of 532 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
seemed kept up
Stayed 2 nights in May 2024

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Old school New England motel with beautiful views of the the Essex River and Great Salt Marsh. The staff is very friendly and the rooms and grounds are clean. We've book a weekend there every May and intend to continue doing so. As long as you're not expecting a fancy resort, this is probably your best option on Cape Ann. Z
Stayed 2 nights in May 2024
Response from Shea's Riverside Inn & Motel on 13 May 2024
Thank you Timothy, so nice to welcome you back each May.Shea's Riverside Inn & Motel

10/10 Excellent

Christy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Shea's Riverside Inn & Motel on 8 Apr 2024
Thank you Christy!! I'm so pleased you enjoyed your stay with us! We hope to see you again if future travels bring you back to Essex and the Cape Ann area, when it's warmer!! (-:Gayle

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about my stay.

10/10 Excellent

Lynn

Stayed 1 night in Dec 2023
Response from Shea's Riverside Inn & Motel on 12 Dec 2023
Thank you Lynn! We're so pleased you enjoyed your Stay with us! Gayle

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect place to rest and unwind. We enjoyed our visit to Salem from the Inn. The room was just right and the outdoor space is cozy and relaxing.
Stayed 2 nights in Oct 2023

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Shea's Riverside Inn & Motel on 20 Nov 2023
Hello Virginia - always so nice to see you! Thank you so much, Gayle

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Shea's Riverside Inn & Motel on 16 Nov 2023
Thank you Jamie!!! (-:Gayle

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice classic scenic motel
We knew this location was not a full service hotel and that was exactly what we wanted. It was clean, the bed was big and comfy, plus it had a great view and walkable access to a Dunkin and two local restaurants. Very nice and helpful staff in the office. If we are ever back in the area we would love to stay again!
Stayed 2 nights in Oct 2023
Response from Shea's Riverside Inn & Motel on 14 Nov 2023
Thank you Curtis!! I'm so happy your enjoyed your stay with us and exploring Essex!Gayle

10/10 Excellent

Lea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The H1 suite was great. Beautiful view, spacious, and convenient for my plans.
Stayed 2 nights in Nov 2023
Response from Shea's Riverside Inn & Motel on 13 Nov 2023
Thank you Lea, so pleased you enjoyed your room and stay with us!Gayle

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in and was greater by a very pleasant lady who walked us to the cottage in the pouring rain to show us which was ours. It was a cute set up with table and chairs, fridge and Microwave. The beds extra comfortable. Plenty of plug outlets bed side and around the cottage. We stayed 4 nights and definitely will return.
Stayed 4 nights in Oct 2023
Response from Shea's Riverside Inn & Motel on 5 Nov 2023
Thank you so much Theresa for your kind review! I'm so pleased your enjoyed your stay with us in "The Cottage", it is an adorable room! Susan (who helped you out at Check-in is a peach! (-: I"ll let her know you enjoyed meeting her. Thanks again, we look forward to seeing you again! Gayle

10/10 Excellent

Kayla

Liked: Property conditions & facilities
Had a great time!! There was an issue with my paiment for the room (not their fault) and every person of staff that we spoke too was absolutely lovely and super understanding !
Stayed 2 nights in Oct 2023
Response from Shea's Riverside Inn & Motel on 3 Nov 2023
Hi Kayla - No problem at all, we've all been there (-:I'm so happy you enjoyed your stay with us and had a blast in Salem, hope to see you again!Gayle

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful and nice rooms 😊
Stayed 1 night in Oct 2023
Response from Shea's Riverside Inn & Motel on 1 Nov 2023
Thank you Lisa - so happy you enjoyed your stay with us!! Gayle

10/10 Excellent

Chad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a quant place to stay!!!! So quiet and peaceful. Right on the water for easy relaxa
Stayed 3 nights in Oct 2023
Response from Shea's Riverside Inn & Motel on 31 Oct 2023
Thank you Chad, I'm glad to hear you enjoyed staying with us and the relaxing atmosphere along the River! (-:Gayle

10/10 Excellent

Georganne

Liked: Cleanliness, staff & service, property conditions & facilities
This place was perfect!
Stayed 3 nights in Oct 2023
Response from Shea's Riverside Inn & Motel on 31 Oct 2023
Thank you Georgeanne! I'm so happy your enjoyed your stay with us!Gayle

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 2 nights in Oct 2023
Response from Shea's Riverside Inn & Motel on 30 Oct 2023
Thank you Laura!!

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My husband and I just stayed there for our anniversary vacation which was four days long. The property was beautiful. The staff was nice. The room was clean and quaint. They did supply a hair dryer and some toiletries. The toiletries were beekman which we love so that was nice. There were some cons. We had a double bed room. Bed was small. There were no refrigerators, microwaves, pictures on the walls, and they did not supply ice for our cooler that we brought ( thank god we brought that cooler)! We did a daily trips for ice and food. The shower was tiny! We could not stand in front of the sink because it was so close to the wall across from it so we had to use it from the side. And we could not get the shampoos etc out of the tiny toiletry bottles. Also, it was not convenient if you like to shop, eat out or DoorDash unless you wanted to seafood. The closest eateries were 5 to 10 miles away even on DoorDash. There was a Dunkin’ Donuts right across the street but we don’t drink coffee and it was only open in the mornings.
Stayed 3 nights in Oct 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint and charming motel/Inn. The dining options were fantastic and within a short drive or walking distance.
Stayed 2 nights in Oct 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Shea's Riverside Inn & Motel on 13 Nov 2023
Thank you Joshua!Gayle

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was close to everything we wanted
Stayed 2 nights in Oct 2023
Response from Shea's Riverside Inn & Motel on 20 Oct 2023
Thank you Dianne!! (-:

10/10 Excellent

Lorraine

Travelled with partner
Clean quiet and convenient
Stayed 1 night in Oct 2023
Response from Shea's Riverside Inn & Motel on 20 Oct 2023
Thank you Lorraine!! (-:

10/10 Excellent

VICTORIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights oct 13th and 14th , and enjoyed every moment of our stay. We had a late check in due to traffic and the lady at the front desk was so helpful and understanding and made our late check-in a breeze. The room was amazing. Super clean . The bed was so comfortable i didnt want to get out of it. . It was so quiet and peacful there as well. Will definitely recommend to any and everyone and would definitely stay here again. . Thank you Shea's Inn for a wonderful stay.
Stayed 2 nights in Oct 2023
Response from Shea's Riverside Inn & Motel on 18 Oct 2023
Thank you Victoria!! We're so pleased you enjoyed your stay with us and the room you chose for your stay! The team works hard to make your stay as clean and comfortable as possible, thank you for acknowledging their efforts! Hope to see you again if your travels bring you back to Essex and the Cape Ann area.Gayle

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, close to where I was going & property was clean. Staff was friendly. Everything was great.
Stayed 3 nights in Oct 2023
Response from Shea's Riverside Inn & Motel on 17 Oct 2023
Thank you so much Tammy! We're so pleased you enjoyed your stay with us!Stay wellGayle

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Shea's Riverside Inn & Motel on 17 Oct 2023
Thank you so much Lauren for your kind review of your stay with us!! We appreciate it!Gayle

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was beautiful. We visited to experience Salem during Halloween but fell in love with the relaxing atmosphere surrounding the Inn.
Stayed 3 nights in Oct 2023
Response from Shea's Riverside Inn & Motel on 16 Oct 2023
Thank you so much Mary! I'm so pleased your enjoyed your stay with us and exploring the area!Hope we see you again in the future.Gayle

10/10 Excellent

David, Miami

Stayed 1 night in Oct 2023
Response from Shea's Riverside Inn & Motel on 13 Nov 2023
Thank you David!Gayle

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend - our room was spotless, modern and comfortable. We were checking in after hours and when I contacted the front desk about this, they wrote back to me immediately with directions on what to do. The process was seamless and I appreciated the excellent customer service!
Stayed 1 night in Oct 2023
Response from Shea's Riverside Inn & Motel on 8 Oct 2023
Thank you Caitlin for your kind review! I'm so pleased you enjoyed the room and your stay with us! Much appreciated.Gayle

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Shea's Riverside Inn & Motel on 7 Oct 2023
Thank you so much!

8/10 Good

TONY

Stayed 1 night in Oct 2023
Response from Shea's Riverside Inn & Motel on 13 Nov 2023
Thank you Tony!Gayle

10/10 Excellent

Carlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely river setting. Walkable. Wonderful outdoor seating.
Stayed 1 night in Oct 2023
Response from Shea's Riverside Inn & Motel on 7 Oct 2023
Thank you Carlyn - We're so pleased you enjoyed your stay with us!

10/10 Excellent

Jon

Stayed 1 night in Oct 2023
Response from Shea's Riverside Inn & Motel on 13 Nov 2023
Thank you Jon!!Gayle

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival and check-in, staff was extremely friendly. Easy to check-in, we had read all conditions before we booked. (no ice on premises, no daily clean- we didn't care at all) The property is across from a dunkin donuts, Woodmans clams and lobster(fabulous btw), Shea's Restaurant and more.. While the weather wasn't the best for us, it is on the water and kinda neat to see.
Stayed 2 nights in Sep 2023
Response from Shea's Riverside Inn & Motel on 3 Oct 2023
Thank you so much Lisa, I too wish the weather would have cooperated a bit better for your stay with us! I am happy though that you enjoyed your stay and exploring Essex!Gayle

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest host.
Great location. Setting could not be more scenic. Nicest host. I would recommend and would stay there again.
Stayed 1 night in Sep 2023
Response from Shea's Riverside Inn & Motel on 3 Oct 2023
Thank you Kimberly! We're so pleased you enjoyed your Stay with us!Gayle

8/10 Good

Arlene, Cherry Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really cute motel along the water with a variety of restaurants within walking distance in this cute little town. I wish I had time to stay longer and relax overlooking the water.
Stayed 1 night in Sep 2023
Response from Shea's Riverside Inn & Motel on 3 Oct 2023
Thank you Arlene - so pleased your enjoyed your stay with us!Gayle

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, roomy, clean. Nice views and walkable to shops and food
Response from Shea's Riverside Inn & Motel on 28 Sept 2023
Thank you Lisa - we're so pleased you enjoyed your stay with us! Gayle

6/10 Okay

Susan, Dallas

Travelled with group
Liked: Cleanliness, staff & service
The room was nice and clean. The location is great. But, the pictures are a bit deceptive. We paid for the cottage but when arrived the cottage is behind 2 other buildings. Also not the great views show .
Stayed 2 nights in Sep 2023

10/10 Excellent

Kerri

Stayed 2 nights in Sep 2023

10/10 Excellent

jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute and quaint and next to the water
Super cute! Staff were friendly. A/C worked good, TV was easy to figure out. When looking for an outlet behind the bed and night table I noticed dust and cobwebs along w/what looked like a Reese’s cup paper- also cobwebs behind toilet. If you need multiple things plugged in at once, I suggest bringing an extension cord.
Cute sitting area
Outside view- thru the screen
Bed and pillows were comfortable
Stayed 1 night in Sep 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was especially great! And we thank a certain someone for the yummy dessert! Our only disappointment was no Adirondacks chairs around the fire pit on the water as depicted in the website pictures.
Stayed 1 night in Sep 2023
Response from Shea's Riverside Inn & Motel on 18 Sept 2023
Hi Katherine! I'm so pleased you enjoyed your stay with us, and the Yummy dessert!! Not sure what pic you might have been looking at but, I've never had a fire-pit on my beach around the Adirondack chairs, this place would go up like a book of matches if we did! Ha-Ha (-; Big safety issue for us so no open flames allowed on Property. Hope to see you in the future should you travels bring you back to Essex or the Cape Ann area.Gayle

6/10 Okay

Rosa

Disliked: Cleanliness, property conditions & facilities
Needs updating, walls very thin, could hear phone conversations
Stayed 3 nights in Sep 2023

10/10 Excellent

BRUCE, HOUSTON

Travelled with partner
Very friendly,
Stayed 1 night in Sep 2023
Response from Shea's Riverside Inn & Motel on 13 Sept 2023
Thank you Bruce! We're so pleased you enjoyed your stay with us!Gayle

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cozy cottage, very homey.
Stayed 1 night in Sep 2023
Response from Shea's Riverside Inn & Motel on 12 Sept 2023
Thank you for your review, We're so pleased you enjoyed your stay with us in "The Cottage".\Gayle

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a pleasant place to stay on the Cape Anne coast. Tidy, clean with an attention to detail. Good location for all the North Shore has to offer!
Stayed 2 nights in Sep 2023
Response from Shea's Riverside Inn & Motel on 11 Sept 2023
Thank you Cynthia! I'm so pleased you enjoyed your stay with us! Gayle

10/10 Excellent

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful kotel
Wonderful motel! Loved it’s location and everything we needed was in the room.
Stayed 1 night in Sep 2023
Response from Shea's Riverside Inn & Motel on 10 Sept 2023
Thank you Lindsay, we are so happy you enjoyed your stay with us!!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation stay
Stayed here for 3 days and 3 nights and loved it. Came to Massachusetts to visit Salem and this was the perfect spot to stay
Stayed 2 nights in Sep 2023
Response from Shea's Riverside Inn & Motel on 9 Sept 2023
Thank you Ronald. We are so pleased you enjoyed your stay with us and had a great vacation!

8/10 Good

VICTORIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is a ittle too small, but location is really beautiful.
Stayed 2 nights in Sep 2023
Response from Shea's Riverside Inn & Motel on 8 Sept 2023
Thank you Victoria, I see when you made your Expedia Reservation, you chose one of our smaller room at the 130.00 a night price. (-: We have larger rooms available with more space for you that are just as cute and clean as your room was. We hope you stay with us again and are available if we can help you chose a room that is larger, aletit, at a bit higher price than the room you chose. I'm glad you enjoyed your stay in Essex! Thank you

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and clean.
Stayed 1 night in Sep 2023
Response from Shea's Riverside Inn & Motel on 8 Sept 2023
Thank you for enjoying your stay with us!

2/10 Terrible

Yvonne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Inside the room, we noticed the cover with blanket have a bit of fuzzy dust and few stained spots. The top sheet have rust looking spot. When we arrived back to the room, we took our shower to clean off from all day walking around. We got into bed, that is where we noticed few problematic spots. We removed the cover and blanket and used the only sheets to sleep naked. Boy we itched all night and didn’t sleep well. Told the motel front desk person abt the problem and possibility bed bugs. Boy she defended herself and said the room does not have bed bugs. I said okay, perhaps dirty sheets. She said no. She does not believe any word I said. She was not receptive of my sharing experience staying in the room. I said from a business owner to another business owner, I wanted to share feedback to improve the room conditions. She didn’t respond with appreciation; thus, she received the lowest rating.
Stayed 1 night in Sep 2023