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"Great stay staff was extremely easy to work with when I came across a problem with the booking (nothing major something minor they made quick work of) phenomenal breakfast and the staff over the breakfast are amazing as well. Plenty have people told me this is genuinely like one of the best places you can stay in Chelsea anddddd that Dunkin’ right next to it in walking distance is a cherry on top, and you have got to love the airport shuttle included, great driver that I experienced. If you are considering this place, book it, worth 100%."

"Long term parking must be arranged in advance through the Park sleep Fly app, they have limited spaces. "

"The property is nice the rooms condition was not the bathroom toilet seat had deep scratches making it look dirty, the shower drain was old and moving also seeming dirty. The kids mattress were dirty should have protected covers. The balcony was filthy and you could hardly open the door. For the price they should look into minor cosmetic updates to make it more price appropriate. "

"We have stayed at the HIE before. Staff is friendly. I enjoy being able to get a hot cup of coffee or tea whenever I want it. Parking is at the back of the hotel so use the rear door once you have your key. "

"We had a great stay and the staff was excellent!"

"Breakfast was excellent, variety of great eats and wondwrful service"

"This hotel was very clean and the staff helpful. The location makes it easy to very to all the local attractions. The parking is tricky as you have to pay to park in the parking garage down the street, which should be conveyed at booking."

"Hotel is ideal for transport to Logan airport. We stayed for marathon for a week. Although they give you a free transfer bus to local train station and collect you it is time consuming. There are no local shops for food. You have to walk up one side of highway then down the other to go up the street which is almost directly opposite where there are two shops, Target and Stop n Shop a good 25-35 min walk. Breakfast is limited to cereal, make your own waffles, toast, a bit of fruit and three cooked items. Everything is disposable plates, plastic cutlery etc. served 6am - 10am. No evening options. The room was clean and although they said we had to ask for it to be done daily our room was serviced daily without us asking. Plenty of towels and coffee replenished. Room was quite hot but had air con but was too noisy to have on at night. Staff were excellent, always ready to help. Bus drivers always helpful with people's baggage and drove sensibly. Surrounding area is more like an industrial estate. If you want cost effective and don't mind the daily transfer into Boston then it's ideal. If you want luxury then pay the extra and stay in Boston. If you want somewhere to lay your head for an event then ideal, if you want a holiday then probably not for you as people can be heard arriving and leaving for airport at all hours... It served our needs."

"Property was very nice , would stay again . Very walkable to everything"