The Unexpected Ibiza Hotel - Ushuaïa Club entrance included
8/10 Good
"Great stay although the air con didn’t work in our room, generally pleasant stay but could have been better with a room change when mentioning ac not working"
"Overall very nice stay and the premium rooms have an amazing sea view and very close to the water actually.
Room a bit small though.
Overall staff were nice and helpful. But the manager refused us a late check out even for 1h without paying extra. It was 3 days before the hotel closes for the season so not very client focused this manager… The hotel was definitely not full. Should send him to a proper luxury hotel and learn how to get clients to come back.
Oh… and amazing massage!"
"We like this hotel as its a short walk into the old town. Its our 2nd time visiting and we would definitely stay here again. There are no tea/coffee facilities in the rooms which is a shame and we felt the continental breakfast (we didn't know this when we booked on our last day) wasn't great value but had plenty of cold options . Overall a nice comfortable stay, fridge in rooms with complimentary water, nice beds and pillows, very clean"
"Pros/Cons here
Pros: super clean, decorated beautifully and every staff member was 💯
Food/drinks 💯
Location right on beach 💯
Tons of common space unless it’s raining (more in cons)
Super quiet room that was spacious. Rainhead shower & huge, comfy bed. Good bedding/pillows.
Cons:
We had a massive storm roll in and the hotel had lots of problems from it. The storm was so significant that we had 2 emergency alerts on our phones about safety & flooding. It was raining so hard that Water was coming through the ceiling light in our bathroom. maid had towels everywhere and changed them multiple times over the course of 2 mornings (days were sunny& gorgeous). we placed the trash cans on the vanity to catch the drips. Could not believe how much water filled in the cans.
Some common areas had standing water from the auto doors opening to the elements.
only our bathroom was affected. We did lose power several times but generator kicked back up quickly.
The staff all worked really hard and did a great job trying to clean up the rain damage and was pretty blasé about the water in our room.. like giving the vibe that this is normal in heavy rain. Water coming from a ceiling feels like a 911 to me 😂
The place is GORGEOUS but a total different experience in a storm. Not enough common areas inside to accommodate all. very kid friendly hotel so main living room space turned kid club for part of the evenings so no quiet place to go
Buffet needs stricter guest sanitation rules like hand sani"
Explore places such as Bossa Beach while you're in the area. Spend some time experiencing the great outdoors at Es Cupina. Take in the natural beauty of Es Arenals with the island views and beaches.
When is the best time to book a hotel with a pool in Es Arenals?
You may want to think about accommodation with an outdoor swimming pool if you're planning to visit Es Arenals in the warmest months of August, July or September, when the average temp is 25°C. Accommodation offering an indoor pool may be what you want if you are visiting during the coldest months of February, January or March, when the average temp is 14°C.