Search Luxury Hotels in Ermones

"Great holiday for a short break. Staff were very accommodating, friendly and hard working. The resort is not very well connected. So getting from the resort is only by bus or taxi. There is only access to al a carte restaurants is limited based on length of stay. This isnt in keeping with other 5* hotels we've stayed at. The food in the buffet was ok, if a little cheap. Eg chicken skewers were clearly processed. The chicken at the bar and grill was clearly fresh. The hotel offers good amenities but these aren't clearly advertised ( i.e. the evening cruise). The gym facilities are basic for this size hotel. Which is a shame given the emphasis on sports. The gym classes are great. No one explained how we could dine at other marbella restaurant. The room was excellent. The choice of Pillows a great touch. Late check out was a disaster. We didnt know until after we had to leave the room that we could actually check out late. So everything was already packed and last minute sun bathing missed in case we had to leave. I seems better process needed"

"i cannot say that our check out experience went smoothly after an excessively long wait due to a mistake by the staff at the check in who did not register our security deposit as being paid. this resulted in me having to wait over half an hour in order for their accounts to confirm it was paid. however, after all that i still had to pay for incidentals despite the fact the authorization was confirmed. to cut a long story short incompetence which the guest had to pay for in time and frustration "