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Like the esiness of parking my motorcycle in front. Also the breakfast and bar was good and conveninent
Alexandre
Stayed 1 night in Sep 2021
Response from Laëtitia THOUVENOT, Directrice on 29 Sept 2021
Dear Alexandre,
Thank you for your advice.
We are plesed to know that you enjoyed our bar and buffet breakfast.
Sorry for the problme with your motorbike, our garage was full. It's preferebale to book it in advance.
Hope to see you again.
Best regards
Small room but just what we needed! Parking was available for a fee, close walk to restaurants and shops. This room was perfect for our stop to visit Epinal American Cemetery before driving to Normandy.
Very nice hotel, clean and good location. Got charged for 2 breakfasts although we only at there one day, but I am currently trying to work that out with them.
This hotel is a hidden gem. We were very surprised with the condition of the hotel and the room. It was very clean and the staff was very accomodating.
The Kyriad is where we usually stay when we are in Epinal. The room is clean, amenities are provided for a comfortable stay and everyone's friendly. The hotel is located just across the street from the train station which is not the prettiest part of town but only a short walk to the centre.
Hotel is located opposite Epinal station so not too pretty however conveniently located at the edge of town to allow a quick walk into the centre. I was not aware of any noise issues.
Parking is possible at the hotel but was booked when I arrived however street parking was available - there is also a multi storey car park almost opposite.
room was clean and comfortable
The room could be a bit on the small side but it is clean and the bed is very comfortable and shower cabin comes with a rain shower head. There's everything you'd need for a comfortable night's stay. Best price-quality ratio in Epinal.
Hotel staff were helpful and friendly. Car parking is very limited and not friendly to frequent coming and going. Room was adequate and clean. WiFi in my room was very bad perhaps due to my room location. OK breakfast in the morning.
Response from Campanile Epinal Centre team on 22 May 2024
Bonjour Marie Andrée, merci pour votre magnifique avis ! Nous sommes ravis que vous ayez passé un excellent séjour dans notre hôtel. Nous sommes particulièrement heureux d'apprendre que vous ayez apprécié l'atmosphère chaleureuse créée par notre personnel accueillant. Nous serions ravis de vous accueillir à nouveau dès que vos voyages vous ramèneront dans notre région !
6/10 Okay
Assmae
19 Feb 2024
Assmae
Stayed 1 night in Feb 2024
Response from The Campanile Epinal Centre - Gare team on 29 Feb 2024
Hello Assmae, thank you for your rating! We're here to make your stay the best it can be. If you ever want to share any thoughts or suggestions to help us improve your experience in the future, please feel free to reach out. Your feedback is valuable to us, and we look forward to making your next visit even better! Warm regards,The Campanile Epinal Centre - Gare team
8/10 Good
Verified traveller
Business traveller
7 Feb 2024
Liked: Cleanliness, staff & service, room comfort
Verified traveller
Stayed 2 nights in Feb 2024
Response from The Campanile Epinal Centre - Gare team on 29 Feb 2024
Hello, thank you for leaving us a positive rating! We're glad you had a good time during your stay. If there's anything you think we could do even better, feel free to let us know. Looking forward to hosting you again.
Response from L'équipe du Campanile Epinal Centre - Gare on 29 Feb 2024
Bonjour Valérie,Merci pour votre commentaire positif ! Nous sommes ravis d'apprendre que vous avez trouvé notre personnel accueillant et votre chambre confortable. Nous nous efforçons d'offrir un environnement chaleureux et relaxant à tous nos clients, vos commentaires sont donc appréciés.Si vous avez d'autres suggestions sur la façon dont nous pouvons nous améliorer, n'hésitez pas à les partager.
Séjour très rapide.
Chambre confortable.
Chauffage trop élevé dans la chambre malgré plusieurs tentatives pour le baisser.
Verified traveller
Stayed 1 night in Jan 2024
Response from L'équipe du Campanile Epinal Centre-Gare on 29 Feb 2024
Bonjour,Merci pour votre commentaire ! Nous sommes ravis d'apprendre que vous avez trouvé la chambre confortable lors de votre court séjour.Nous vous prions de nous excuser pour la gêne occasionnée par la température élevée de la chambre malgré vos tentatives de l'ajuster. Nous prenons le confort de nos clients au sérieux et nous examinerons ce problème.Nous vous remercions de vos commentaires et espérons vous offrir une expérience plus confortable lors de votre prochaine visite !
8/10 Good
Gaetan
7 Jan 2024
Gaetan
Stayed 2 nights in Dec 2023
Response from The Campanile Epinal Centre - Gare team on 29 Feb 2024
Hello Gaetan, thank you for leaving us a positive rating! We're glad you had a good time during your stay. If there's anything you think we could do even better, feel free to let us know. Looking forward to hosting you again.
Response from The Campanile Epinal Centre team on 7 Nov 2023
Hello Karine, thank you for taking the time to leave us a perfect star rating! Your support means a lot to us, and we're thrilled that you had a positive experience during your stay. If you ever have any feedback in the future, please don't hesitate to share it with us. Looking forward to hosting you again soon!
Response from Kyriad Direct Narbonne team on 31 Oct 2023
Hello Stéphane, thank you for your feedback! It's wonderful to hear that you found our staff very nice and enjoyed a hearty breakfast during your stay. Your kind words are truly appreciated, and we look forward to welcoming you back in the future. If you have any more comments or suggestions, please feel free to share. We're dedicated to making every visit enjoyable!
Bien situé et confortable
Penser à réserver sa place de parking
Ratajczak
Stayed 1 night in Sep 2023
Response from L'équipe du Campanile Epinal Centre on 31 Oct 2023
Bonjour Ratajczak,Merci pour vos commentaires ! Nous sommes ravis de savoir que vous avez trouvé notre hôtel bien situé et que votre séjour a été confortable.Votre suggestion de réserver une place de parking est un conseil précieux, et nous envisagerons des moyens de rendre le stationnement encore plus pratique pour nos clients.Nous avons hâte de vous accueillir à nouveau, et si vous avez d'autres commentaires ou suggestions, n'hésitez pas à les partager. Nous sommes là pour nous assurer que chaque visite est spéciale !
Response from Campanile Epinal Centre team on 31 Oct 2023
Hello Sophia, thank you for taking the time to leave us a 8-star rating! Your support means a lot to us, and we're thrilled that you had a positive experience during your stay. If you ever have any feedback in the future, please don't hesitate to share it with us. Looking forward to hosting you again soon!
Response from Laëtitia HURIOT, Directrice on 21 Sept 2023
Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,
Nous nous sommes trouvés dans une cage à poule, qui ne correspondait pas du tout à l'idée qu'on s'en était faite avec les photos.
J'ai eu des difficultés de prendre des photos tellement il y a peu de place.
Par contre, le petit déjeuner est magnifique
PY
Stayed 1 night in Aug 2023
Response from Laëtitia HURIOT, Directrice on 17 Aug 2023
Madame, Monsieur,Merci de nous avoir fait un retour suite à votre passage dans notre établissement.Nous sommes conscients du fait que certaines de nos chambres sont assez petites mais elles répondent toutefois aux critères d'un établissement 3 étoiles.Ravis que le buffet de petit-déjeuner vous aient séduits.Au plaisir de vous accueillir à nouveau,Bien cordialement
établissement propre et agréable. Juste un léger problème au niveau de la douche (bouché) et papier wc (il a fallu demander à l'accueil).
Christine
Stayed 10 nights in Jul 2023
Response from Laëtitia HURIOT, Directrice on 17 Aug 2023
Chère Christine,Merci pour votre retour positif suite à votre passage dans notre hôtel.Nous sommes désolés pour ces incidents, et rassurés que cela n'ait pas trop entaché votre satisfaction,Au plaisir de vous accueillir à nouveau,Bien cordialement
2/10 Terrible
HUGO
26 Jul 2023
Disliked: Cleanliness, amenities
It was so small old and needs to be updated but the worst we were parked in public parking and were promissedwe would get out next morning it took us 1.5 hours toget out with the help of the hotel this made our stay stressful and terrible hugo vav wolligen
HUGO
Stayed 1 night in Jul 2023
Response from Laëtitia HURIOT, General Manager on 27 Jul 2023
Dear Sir,We are sorry to know that your room disappointed you.About the garage, we are sorry if you had a bad experience with it, but don't forget that it is not ours, and our nice receptionnist did her best to help you. Best regards
Response from Laëtitia HURIOT, Directrice on 24 Jul 2023
Cher Carole,Un grand merci d'avoir choisi notre hôtel et pour votre commentaire positif,Au plaisir de vous revoir parmi nous pour une prochaine occasion,Bien sincèrement