Ensanche Ozama Trip

Be prepared for stairs. It's like an art museum with hotel rooms. Nice quiet licatuon

Everything about this resort was beautiful, very relaxing and peaceful. Definitely not a party resort which was perfect for my family and I.

The hotel was clean, great breakfast, didn't try the hot tub, in general was a good stay, but the night on april 11th, 2026 the young guy from the front desk was very rude, I didn't know he worked there and the moment he saw me coming out of my room started asking if we paid and to show him proof that we paid...I told him if you work here you can check that.. and he continued being rude saying "no you has to show that you paid' it was a very uncomfortable exchange.

Our one complaint about this lovely hotel was the impossible noise at night. The music from the rooftop bar kept us up and required visiting the front desk twice our first night to request they lower the music. Then a lobby argument so loud on our second night seemed headed towards violence. Otherwise, our rooms lived up to expectation as did the location in the colonial area.

Hotel nothing like advertised . .no castle front just boring glass. No shop, no information board, staff no knowledge of local area, pushed their own taxi at10 dollars (approx 530 peso) to cathedral, uber was 97 peso. Restaurant staff reluctant to refill breakfast favourites, other meals pleasant but overpriced. There is nothing in this area for holiday makers, an hour walk to the colonial area, local beach and surrounds filthy.