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"The staff is excellent and very friendly "

"Absolutely loved our stay at Fairmont Mara Safari Club! The location by the river is beautiful, the tents are comfortable, and the whole place feels peaceful and special. The staff were kind and very helpful, the food was great, and the safari drives were amazing. We saw so much wildlife and had the best time. Truly a memorable experience — highly recommended!"

"Impeccable service from check in to check out. Their attention to detail is unparalleled. The staff is extremely friendly and courteous. Truly a five star experience. Definitely would come back again and recommend to everyone. "

"PROS: Good property. Great Cabins, 5-star on-site staff service goes above. Simon was great, he went running with me twice on the Serengeti/Mara savanna. Josphat, the local manager, was very responsive to organizing tours, and every request I had. Game rides with James and excursions were personal, flexible, and knowledgeable. Food and table service was amazing. CONS: WiFi internet is very shaky there. It only worked about 40% of the time I was there and it was very slow, crucial when cell...

"I cannot say enough good things about Elephant Pepper Camp! I stayed for 4 nights with my wife on an 18 day honeymoon, and out of all the places we stayed, including 5-star hotels in Cairo, Nairobi, Dubai, and the Maldives, we had the best service and the best food of all at Elephant Pepper. We were picked up directly from the Mara North Airstrip and immediately began our safari adventure with a game drive. Each morning we were woken up, given coffee/tea/sweets around the fire, and went on...

"L'établissement a annulé ma réservation à cause des inondations locales mais ne me donne aucune information par rapport au remboursement. Pourriez-vous m'indiquer la procédure à suivre?"