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"The hotel was exceptionally clean, modern and very well maintained. Our room was spotless, comfortable and felt fresh. The staff were a standout, incredibly polite, friendly and always welcoming with a smile. They made us feel genuinely cared for throughout our stay, which really elevated the experience. The only minor downside was on our first morning at breakfast. It was very busy, a bit chaotic and felt slightly overwhelming. That said, this was clearly due to the high volume of guests and not a reflection of the hotel or the staff. Everyone was doing their best and I don’t place any blame on the hotel or team at all. Overall, a great experience and a hotel I would happily return to and recommend to others."

"Nice hotel located near the airport , excellent breakfast buffet. Nice friendly staff. Hotel is clean and gym is good as well with good selection of free weights "

"This place was amazing! I was so excited to stay here and we weren't disappointed. I traveled with my teen and younger child. We had a 2 bedroom suite and it was so beautiful. Heated bathroom floors, fireplace, dining table, bathroom hygine amenities. Everything was perfect. Location was amazing! Make a right out the door and there is Wawel castle, make a left and walk a little way down the main street and you'll reach the rynek. Breakfast was included daily with our room and it was great! If we ever come back to Kraków we will definitely stay here again. "

"Staff great, great location, bed was comfy."

"Amazing hotel ! "

"A very nice hotel with extremely friendly staff. I will definitely come back"

"We had a wonderful stay here during Christmas week. You really can't beat the location as it's right in the main square that contains the cloth hall, St. Mary's Basilica and many great shops and restaurants. It also host's the amazing annual Christmas Market. Our room was clean, cozy and well stocked every day of our stay. Kudo's to the housekeeping staff for doing such a great job. The front desk staff (especially Vlad who works in the evenings) were always friendly and happy to answer our questions and make arrangements for us. The breakfast spread is a nice way to start the day before heading out to explore the city. We felt Betmanowska Main Square Residence was a great value for the price we paid."

"Staff at Bar were very polite and efficient, room service guys were helpful "

"Exceptionally clean hotel & room & the staff were brilliant "