Search Hotels Near Emerald 6 Express, Whistler

"Amazing room and attentive staff. Excellent restaurants too!"

"We had a great stay at the Fairmont Chateau Whistler. We needed to switch rooms because my wife is sensitive to chemical smells, and our first room had clearly been freshly cleaned. The manager was very accommodating and moved us to an upgraded room without any hassle. The customer service was excellent from start to finish. The grounds are also decorated for Christmas right now, and they look beautiful. Overall, a very positive experience."

"Excellent "

"Great staff and location is perfect! Clean rooms! "

"Room was very clean! Pool, sauna, hot tub was great. Staff courteous and helpful. "

"We had a great stay in the end. After having a few problems with the room and being admittedly too defensive and grumpy upon complaining, the day manager Pragya was able to get our problems solved and we had a great remainder of our stay. She had such a great demeanour and was able to diffuse the situation with ease and make it right. This place is having some problems with the elevator but our room was so cozy with the fireplace and the view that we hardly noticed because we didn’t come and go that much. They obviously put in the extra effort to make sure the rooms are clean and guests are comfortable. We were surprised at the quality of the sheets and the bed, and the extra cozy throw blankets and pillows. The breakfast was also notably great. "

"Cate at the front desk was so lovely and helpful"

"Our return trip to the Summit Lodge was great. Staff were friendly as always but the rooms do feel ever so slightly in need of an upgrade or some TLC. For example, dishwasher door was stiff and could provide sound effects for a horror movie and most of the room’s faucets had loose handles. Small gripes, but easily fixed - and these won’t stop us booking again. It’s great that pets still stay free, and the squeaky toys are our dog’s favourites. Loads of takeaways opposite, and they’re open late Thanks again, guys"

"Good "