Elm Trip

The room and staff was awesome. Excellent service and the location is perfect. However, needs improvement. The first thing they need to improve is the communication. They need to provide better instruction and guidance. They need to explain how the purchased food works. They need to let the guests in advance that they need to make reservations for diner. They need to improve the wifi connection, it was very badly.

The room we were in facing a major street and was very noisy. It seems the room does not have an AC so windows must be opened in the summer time.

Nice location!! Big rooms!! Kind staff! Everything was ok besides that I made a reservation for 3 addults and the third bed was very small and the third eprson didnt fit in it. So, if tou need room for 3 grown ups, this is not the hotel for you.

We had the best room ever! Very spacious and the location is amazing, right on the ski hill. The spa is great and don't miss the very cozy bar with fireplace. The staff were excellent, very helpful getting us ski rentals and information. Loved this hotel, truly a wonderful place to stay!