Search Hotels Near Ellen Trout Zoo, Lufkin

"We enjoyed the nice hotel and the area around the hotel"

"Upon entry I was not greeted with a welcome in to comfort suites, but more of a what do you want attitude. The front desk attendant yelled at a party of kids in the pool at night, that had water all over the floor and elevator. No maintenance dealt with this. I had just finished a 13 hr road trip and was put next to a room with about 10 kids and the volume was real! I asked to be switched into another room, that had roaches. I travel quite a bit and for years. We are a military family and have been everywhere. This place is unacceptable."

"Staff is friendly and v helpful"

"Pet friendly but the pull out couch bed was not clean "

"The breakfast was very small. Make your own waffle was the only hot item. The rest was a small selection of poppy seed and blue berry muffins. A selection of cold cereal too. Coffee was available also. Overall a breakfast you could skip."

"Staff was excellent, the breakfast was good and the only blemish was the side access entrance didn't work. It would be convenient entrance to my room."

"One night the hot tub was hot, which was good. Another night they had to fix the temp because the hot tub was cold. But they fixed it. The water pressure was low in the bathroom sink, but otherwise, everything else was excellent. Very clean & modern. Bathtub finish was coming off a little bit. Wish there could have been a coffee maker in the room. Otherwise, everything else was good! I would stay there again! "

"Yee everything was excellent!"

"The staff was great. Property was outdated, but clean. Area felt safe, but neighbors were working on a vehicle and hammering all night. Breakfast was good, but not a lot of options."