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Reviews of B/W Plus Elizabethtown Inn & Suites

2.5 out of 5
B/W Plus Elizabethtown Inn & Suites
2014 N Mulberry Street, Elizabethtown, KY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 313 out of 455 reviews" "
Rating 8 - Good. 87 out of 455 reviews" "
Rating 6 - Okay. 31 out of 455 reviews" "
Rating 4 - Poor. 13 out of 455 reviews" "
Rating 2 - Terrible. 11 out of 455 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 25 Apr 2024
Thank you for taking the time to rate our property David! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

10/10 Excellent

Alexandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 16 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay Alexandr. We sincerely appreciate and value your feedback! It is always a pleasure to receive positive feedback. Please visit us again soon!

10/10 Excellent

Karen

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 8 Apr 2024
Thank you for taking the time to rate our property Karen! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

2/10 Terrible

Mitzi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was just to 6-8 too early
Stayed 1 night in Apr 2024
Response from Hotel Management on 8 Apr 2024
On behalf of our entire team, I would like to apologize for our early breakfast hours. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Neil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Mar 2024
Response from Hotel Management on 3 Apr 2024
Thank you for taking the time to rate our property Neil. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Jessica

Liked: Amenities
We had a minor issue and the staff apologized profusely and got it resolved. I really appreciate that! Clean and spacious room.
Stayed 1 night in Mar 2024
Response from Hotel Management on 1 Apr 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. I am so glad our staff was able to resolve the issue and we do apologize for an inconvenience. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.

10/10 Excellent

Shilo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager called me the night before to verify our special needs. Amazing!
Stayed 1 night in Mar 2024
Response from Hotel Management on 29 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us. I cannot wait to share this with our manager!!! We hope you stay again with us when visiting the Elizabethtown area!

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, room was clean and spacious. Lots of food places at the exit. Not too far from the ball park either!
Stayed 3 nights in Mar 2024
Response from Hotel Management on 26 Mar 2024
Thank you for taking the time to rate our property Elizabeth. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hotel Management on 26 Mar 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frequent traveler. First time stay. It’s pretty new, clean, updated, staff was great. Starbucks nearby bc the room coffee isn’t a Keurig (only con).
Stayed 3 nights in Mar 2024
Response from Hotel Management on 15 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

Davis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant stay!
Stayed 1 night in Mar 2024
Response from Hotel Management on 12 Mar 2024
Thank you for taking the time to rate our property, Davis. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Management on 11 Mar 2024
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

10/10 Excellent

Frederick, Fishers

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and current property
Stayed 1 night in Mar 2024
Response from Hotel Management on 10 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Tanya

Stayed 1 night in Mar 2024
Response from Hotel Management on 10 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and conscientious, room was spacious and clean. Towels were thin and scratchy. Doors slamming in the hallway were startling at times.
Stayed 1 night in Feb 2024
Response from Hotel Management on 10 Mar 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.

6/10 Okay

Arthur

Liked: Staff & service
Disliked: Property conditions & facilities
The property is newer. However the corners of the showers are brown around the doors. I had to turn the fan on in the bathroom and close the door due to an oder of seafood engulfing the room. Leave the fan on and close the door and the peoblem was solved. People were great and even allowed me to check in to my room early. The internet was very good. I was able to complete all the work I needed to. Plenty of restaurants to choose from if you like fast food, no fine dining. Elizabethtown is a dirty looking city. Nothing really to do, not a vacation spot.
Stayed 1 night in Feb 2024
Response from Hotel Management on 10 Mar 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.

8/10 Good

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast window is very short and very early, 6am to 8am
Stayed 1 night in Feb 2024
Response from Hotel Management on 10 Mar 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.

8/10 Good

David S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotel Management on 10 Mar 2024
Thank you for taking the time to let us know what you enjoyed about our property and improvements we may need to make. Your feedback is very important to us. We hope you consider staying at our property again when visiting the Elizabethtown area.

10/10 Excellent

Wilbur

Stayed 1 night in Feb 2024
Response from Hotel Management on 10 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Mari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Will be staying again
Stayed 1 night in Feb 2024
Response from Hotel Management on 10 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel
The hotel seems brand new, so everything was clean and shiny. Breakfast is only open from 6-8, so go early!
Stayed 1 night in Feb 2024
Response from Hotel Management on 10 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Management on 10 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Brett, Eaton

Stayed 1 night in Jan 2024
Response from Hotel Management on 10 Mar 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

tori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Peter Tarrant, Jr. on 16 Jan 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

james r

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel next to us was being renovated, lots of noise and clutter.
Stayed 1 night in Jan 2024
Response from Peter Tarrant, Jr. on 8 Jan 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
It was fine
Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on 8 Jan 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Quiet and clean. Just what you look for.
Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on 8 Jan 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on 5 Jan 2024
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on 18 Dec 2023
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is awesome!!!
My stay was wonderful from start to finish. We were celebrating my cousins’ birthdays and they alllowed me in to decorate for a surprise. From that to how comfortable the beds were to the awesome breakfast was, I highly recommend this hotel!
Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on 7 Dec 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Peter Tarrant, Jr. on 7 Dec 2023
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I mean it was a hotel like many others. Clean and friendly staff all around. But the one thing this hotel stands out from all others we stayed in is the staff at the breakfast buffet. Friendly, helpful and extraordinary attentive and cares about the guests. If I have a good start in the day, it only makes the day go better.
Stayed 2 nights in Dec 2023
Response from Peter Tarrant, Jr. on 5 Dec 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Peter Tarrant, Jr. on 5 Dec 2023
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

8/10 Good

cyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
adequate and clean
The hotel was fine, just surprised there were no microwaves in the rooms. quiet area, clean and comfortable otherwise.
Stayed 1 night in Nov 2023
Response from Peter Tarrant, Jr. on 5 Dec 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Erin

Stayed 1 night in Nov 2023
Response from Peter Tarrant, Jr. on 18 Dec 2023
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

8/10 Good

carolyn, frazeysburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ,quite place the pillows could have been better.
Stayed 1 night in Nov 2023
Response from Peter Tarrant, Jr. on 29 Nov 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Jacque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Room was clean. Bed was comfortable. Breakfast was a little salty, but other than that, a great experience!
Stayed 1 night in Nov 2023
Response from Peter Tarrant, Jr. on 29 Nov 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

2/10 Terrible

Daryll

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 2 nights in Nov 2023
Response from Peter Tarrant, Jr. on 18 Dec 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfortable
Stayed 1 night in Nov 2023
Response from Peter Tarrant, Jr. on 29 Nov 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Alaba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stop on the way down south.
Nice, clean hotel with Friendly reception. The rooms are large and comfortable .
Stayed 1 night in Nov 2023
Response from Peter Tarrant, Jr. on 22 Nov 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facility, clean and quiet, plenty of places to eat nearby and easy highway access
Stayed 1 night in Nov 2023
Response from Peter Tarrant, Jr. on 24 Nov 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Kathleen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Traveling with labs it worked well for us the room was clean. It was quiet and easy to take the dogs in and out.
Stayed 1 night in Aug 2023
Response from Peter Tarrant, Jr. on 21 Nov 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded our expectations. Was very very clean and the staff were wonderful!
Stayed 1 night in Nov 2023
Response from Peter Tarrant, Jr. on 21 Nov 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Peter, Loxahatchee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
nice property
Stayed 1 night in Nov 2023
Response from Peter Tarrant, Jr. on 29 Nov 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Daphne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Peter Tarrant, Jr. on 20 Nov 2023
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Peter Tarrant, Jr. on 20 Nov 2023
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was great for the size of the suite. The room was huge.
Stayed 1 night in Nov 2023
Response from Peter Tarrant, Jr. on 20 Nov 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Peter Tarrant, Jr. on 20 Nov 2023
Thank you for taking the time to rate our property! We hope that you enjoyed your stay with us and will stay again when visiting the Elizabethtown area.

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff was phenomenal. I actually looked forward to breakfast everyday because of the gentleman that ran the kitchen. He was charming.
Stayed 3 nights in Nov 2023
Response from Peter Tarrant, Jr. on 17 Nov 2023
Thank you for taking the time to rate our property. Your feedback is very important to us. We’re glad you enjoyed your stay with us and hope you stay again when visiting the Elizabethtown area!