Elgin Trip

I enjoyed my stay, great location, stylish hotel and overall great experience. I’ll be back on my next visit,

Despite some of the other negative reviews we read about staff being rude and dismissive, we did not encounter any of that. From check in to check out, everyone was very kind and accommodating. Our room was clean with great views and housekeeping made sure we always had fresh towels and our trash was taken out every day. Beware however there are no microwaves so don’t plan on being able to eat leftovers (or make popcorn or mac n cheese if you have little kids lol). Cannot beat the location though, right in the middle of Times Square. My only complaint is there are 2 restaurants (technically three if you count the very fancy rotating one on the top of the hotel The View) but the other two (Broadway Lounge and Revel & Rye) have the exact same menu so not really two restaurants in my opinion. Food was very ok and not very much variety. Also very expensive but honestly it’s expensive everywhere around there. Overall a great place and I would stay again.

Great location. Thoughtful property, leaves you slippers, chocolate, and wine. Great stay, bed cozy. Love the blinds with a remote control.

NYC is expensive so 500 a night is the going rate for a decent hotel. We chose this place because its was close to our daughter’s apartment. Again not bad and 20 minutes walking distance to Penn station. Room is a bit small but well decorated and very clean.

Check in is very simple using the keypads around the property. Warning - sometimes even after putting in your pin it’ll mark it as incorrect and you’ll have to put your pin in multiple times but it will eventually work. You’ll only see staff at 11am cleaning the rooms otherwise you’re on your own. It’s very straight forward and it some ways much easier than I normal hotel. The walls aren’t perfect and the rug could be cleaner but overall cost/return is very good.