Search Hotels Near Elder Lane Beach, Chicago

"Lady at work the front desk during night shift is the nicest person I have ever met"

"I reserved and paid for ahead of time through Expedia for two nights the luxury room with two queen beds. Upon arrival I was given a room that we could not get into because it was an adjoining room and the prior occupants had flipped the security latch over that is on the inside of the door that prevents people from coming in. The room he sent us to next was small with two standard beds. The AC had not been turned on and the refrigerator did not work. I went up to the front desk and explained the situation and he said he would move us to a different room. He asked me to follow him to look at the room because he did not want to continue to move me from room to room. So room number three was exactly the same set up as room number two. Then he suggested I go to a standard room with one bed. At that point we had spent way too much time walking around this hotel while he tried to put me in every room other than what I had purchased. He told me because I booked through Expedia. I would only get a standard room or basically just get whatever they had available because Expedia does not forward the booking information to them that the only information they get is that I booked a room. I have used Expedia They are awesome and I have never had a problem before at any hotel that I have booked through them. He said in the future, I need to call the hotel directly if I want to make sure and get the proper room. It was a terrible experience."

"Good hotel"

"Great"

"Clean room, comfortable "

"two of the nights we were there we experienced prolonged domestic disturbances involving fighting and loud music. both events ran for a couple of hours with no apparent action by the staff to control.i guess it is the guest’s responsibility to call the police. felt like i was staying at a motel 6"

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"They charged me wifi without asking Staffs are pretty rude Won’t ever come back here"

"👍"