El Tezal Trip

Clean rooms, excellent staff, good food and beautiful views. We will definitely be back!

Beautiful resort but room was extremely beat up and not cleaned well upon entering also balcony door lock was broken and had to be replaced and also AC stopped working several times. Food was mediocre. VIP lounge was nice. Up charges for certain things are over kill with already paying for “all inclusive” staff was great.

Very nice hotel well out of the city.

This was my second time staying at Garza Blanca, and I felt it was even better than my first visit. One highlight was the Mexican night held on the beach—the food was delicious with a great variety of options. Our server, Salvador, was especially attentive and made the experience even more enjoyable. Overall, the food across the resort is consistently excellent. The only downside for me is that there aren’t enough activities, especially at night—it can get a bit boring. It would also be great if they added an ice cream or dessert area to enhance the experience even more.

This is a top tier resort. All 4 of the premium restaurants had several outstanding options, and food presentation was very high. The drinks were also exceptional, in presentation, preparation, and selection. Top shelf name brand choices of almost every bottle you can imagine. The beds were comfy, the pools were clean, the crowds were well managed, and the grounds are spotless. Negatives? Not many really, but the tipping is odd. Even if you are all-inclusive, you need to 'charge out' for everything you eat or drink with a bracelet tap to their handheld devices. Of course, guilt trip tip options are presented. And they 'helpfully' suggest tip percentages against insane menu prices for everything. (A steak dinner for four with four drinks was nearly $700 USD according to the menu prices.) If you were blindly hitting the middle tip option every time you settled up you'd be adding a huge chunk of cash to your bill. We chose to ignore the suggested options and tipped what we felt was appropriate, in cash. Staff members told us they preferred the cash anyway. Still, it was annoying to go through the dance every time you wanted to go somewhere else. Bottom line - We enjoyed our stay and we'd definitely go again.