Search Apart Hotels in El Mansouria

"The room's cleanliness left much to be desired; there were no towels and I had to call reception several times before they finally brought them. Also, the air conditioning didn't cool properly. Otherwise, the staff were very friendly."

"Classe"

"Clean room, good service, parking was reserved on street but there was always someone there to accommodate you. Food was good, lava cake was excellent. Beautiful view from rooftop."

"Clean room, breakfast Spa very expensive"

"Another wonderful stay. Everything was seamless, comfortable, and truly enjoyable. A special thank you to Chadi for all his help and attentive service it made all the difference. Looking forward to coming back."

"We never had wifi in our room even after complaining several times. Had to call for the TV to work. We've had to go to reception just to get our cell phones to get wifi. Breakfast was okay, but tajines were covered with a very heavy lid that made it hard to get anything because there wasn't enough space to put the lid down. "

"We have stayed at this hotel mid April 2026. We initially booked a king suite. The check in was quick but when we got into the room we noticed the bathroom was not properly cleaned... We found hair strands in the sink and even a cigarette but on the floor... We complained and they moved us right away to a family suite room on the same floor. This room was clean and bigger than the room we booked. The breakfast is great, with everything that you may think of. The coffee station was also nice and the staff was very friendly and helpful. The hotel is located near the Arab league park, Mohammed V Square and Sacre Coeur church. The street and neighbourhood though were a bit sketchy with a lot of beggars and quite a big of street garbage... But we never felt unsafe. One downside of the hotel was that there was a smell of food coming from the hallways into the too every morning. The water was turned of completely two times during our stay for several hours. The elevator was quite old and small so sometimes we needed to wait a bit to get it. All in all, I would say that One Hotel Casablanca is a decent hotel, good value for the money. I would say that they need to be more attentive with the way the rooms are cleaned."

"I have requested multiple times to change my room and asked for an upgrade, being a platinum member with Expedia , they haven’t responded as per expectations. Which is very strange, please teach your staff the basics of how to deal with customers first. This is so disappointing."

"Not bad "