El Hoyo Trip

Excellent staff. Beautiful property. Some food was excellent, other food was good/okay.

Todo estuvo limpio, la atención de los empleados siempre al 100 y la comida excelente.

Everything about this property was just perfect the staff the rooms the entire place food was delicious 20 out of 10

Food could be improved but staff was great

⭐⭐⭐⭐⭐ Amazing Stay at Majestic Elegance Resort! We had an absolutely wonderful experience at Majestic Elegance Resort. From the moment we arrived, the staff made us feel welcomed, valued, and completely at home. The resort is beautiful, the food was excellent, and the overall atmosphere was perfect for a relaxing and memorable vacation. A special thank you goes to our concierge, Rafael Vasquez, who went above and beyond to make sure everything was perfect throughout our stay. His professionalism, kindness, and attention to detail truly made a difference and helped make our trip stress-free and enjoyable. We would also like to recognize Michael, one of the bartenders, who provided outstanding service with a smile every day. His friendly personality and great drinks added so much fun to our vacation. Another big thank you to the two evening bartenders in the main lower lobby—both happened to have the same name (which unfortunately we forgot! 😂). They were always welcoming, attentive, and made every evening special. Their excellent service and positive energy did not go unnoticed. And of course, a huge shout-out to Pepa from the entertainment team! She brought so much enthusiasm, fun, and energy to every activity. Her passion for making guests happy is truly remarkable. Thank you to everyone at Majestic Elegance Resort for creating such a fantastic experience. We made wonderful memories and cannot wait to return. Highly recommended!