Search Beach Resorts & Hotels in El Chiru

"Like others say, this place has so much potential but fails currently! The few good things - the bed was comfortable, the pool is nice, the beach view when the tide is in is great. The hotel is older and needs repair, the grounds need upkeep. Sidewalks, paths and stairs were dirty and had branches, leaves and large puddles of water to walk thru. The white stairs were steep and wet. Breakfast was supposed to be included but there is no breakfast menu and when we asked what was for breakfast, we were told omelets, coffee, juice, & bread. So we ordered 2 cheese omelets with mushrooms and onions only, bread & juice. My husband didn't eat his omelet because it came loaded with green peppers too. When we went to checkout, we were charged $28 for breakfast! She said free breakfast was continental - bread & coffee or tea only! She wouldn't relent when I told her the waiter said it was omelets, there's no menu or sign explaining it, nor when I said our order was wrong and we barely ate any of it. The staff is the biggest problem here - especially the older woman who appears to be the owner or manager. She was not welcoming or friendly at all - she tried to say we didn't have a reservation until I showed it to her on my phone and although they have a restaurant on-site, she told us we should go next door for dinner - which we did and it was great! I wish we had stayed there instead - it was cheaper too! It's sad, this could be such a wonderful place with just a few simple changes!"

"This Riu property was great! Plenty of space on the beach and at pools where you don’t have to get up early to reserve space. All of the restaurants had really good food. My only disappointment was coming from the I wish there were more meat choices like bacon or sausage(turkey or beef). Housekeeping was awesome and really fast. Check in was prompt because I checked in online ahead of time. Check out was fast as well."

"Resort focused on locals. Some staff don’t even speak English. Rooms are dated with broken furniture. Bathroom with faulty toilets and gunk in the shower glass. Food s not bad but repetitive and boring. Specialty restaurants food is mediocre with premium to visit tepanyaky and steak. Pool music is based on small groups that bring their own boombox and it becomes very noise and annoying. Beach is rough with a step made which can be dangerous for kids specially. We rented a vehicle to go visit sites around. The rental comes with surprise extra insurance to be paid at the time you pick up your car, and cannot be avoided according to local laws. Overall, for comfort, and pleasure it disappoints. If you’re one of those that can make the best decision f anyplace without being too fancy, go for it."

"It was a very nice beach and perfect size to walk around ."

"Bien - normal Deben renovar en cuartos como piscina Oportunidad de mejoras"

"excellent breakfast every day and varied menu. nice room, had a a fridge and coffee maker, sitting area and very clean pool. walkable to beach and few restaurants - beach was very nice. "

"Receptionist was very serious, employees should look happy as they are enjoying their job."