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Reviews of Fitz Roy Hosteria de Montaña

3 out of 5
Fitz Roy Hosteria de Montaña
Av. San Martin 520, El Chalten, Santa Cruz

Reviews

8.4

Very good

Rating 10 - Excellent. 27 out of 58 reviews" "
Rating 8 - Good. 19 out of 58 reviews" "
Rating 6 - Okay. 9 out of 58 reviews" "
Rating 4 - Poor. 2 out of 58 reviews" "
Rating 2 - Terrible. 1 out of 58 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel to enjoy all the area from.
Stayed 3 nights in Mar 2024
Response from Dpto de Reservas on 2 Apr 2024
Thank you very much for your comments, we are pleased to know that you had a pleasant stay

10/10 Excellent

Jinny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quiet, clean, comfortable and a decent size. Staff were very helpful and took care of requests promptly. Close to hiking trails, restaurants and bus terminal. Great breakfast spread and spacious dining area. Takeaway lunch options available. Wifi in common area only.
Stayed 2 nights in Mar 2024
Response from Dpto de Reservas on 2 Apr 2024
Thank you very much for your comments, we are pleased to know that you had a pleasant stay

10/10 Excellent

Meiling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, view, and staff
Stayed 3 nights in Mar 2024
Response from Dpto de Reservas on 21 Mar 2024
Thank you very much for your comments, we are pleased to know that you enjoyed your stay at Hosteria Fitz Roy

8/10 Good

Ian

Stayed 2 nights in Feb 2024
Response from Dpto de Reservas on 4 Apr 2024
Muchas gracias por su evaluación, esperamos que hayan disfrutado de su estadia en Fitz Roy, Hosteria de Montaña.

2/10 Terrible

Thomas

Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Never again - needs to be updated
The hotel needs some serious updating. There is no AC in the rooms. The rooms are very outdated and the bed was not comfortable. The pillows were just straight up foam. The bathroom was also pretty outdated. I should mention that we stayed in the summer (December) and it was SOOOO hot, even at night and so the lack of AC and uncomfortable bed and pillows really impacted our stay. Additionally, we paid around $1,200 to stay for 4 nights. A hotel that wants to charge this much should have rooms in better condition. The hotel I will say is located in a great area of time and everything is walkable.
Stayed 4 nights in Dec 2023

10/10 Excellent

Aydin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved its central location and its very helpful staff.

8/10 Good

weiru, staten island

Travelled with partner
Liked: Staff & service
Average not bad for rest
Stayed 3 nights in Nov 2023

10/10 Excellent

Marina

Stayed 4 nights in Mar 2023

4/10 Poor

Morten

Stayed 2 nights in Mar 2023

6/10 Okay

Patrick

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Ok
The hotel was ok. The staff were really nice and friendly , particularly the guy who was very helpful. Marked down as i was concinved by the cleanliness and the bathroom door in our room didnt properly close. The heating was almost always on full blast making the room a sauna. We turned radiator down but it remained too hot unless we opened the window - but then it would become too cold. Breakfast was ok but lacking non diary or meat options. Good locations close to the starts of the main hikes in the town.
Stayed 3 nights in Mar 2023

10/10 Excellent

robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
For the price, property was excellent in all aspects.
Stayed 3 nights in Mar 2023

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but noisy
Good location. The building was heat insulated but the noise coming from other rooms and the corridor is bad. We stayed at the very end of the building but we can hear the banging of the corridor door and other rooms even at very late in the evening.
Stayed 2 nights in Mar 2023

10/10 Excellent

malgorzata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to stay and the staff was incredibly kind!
Stayed 1 night in Oct 2022
Response from itati sarti on 17 Oct 2022
Muchas gracias, Los esperamos en su proxima visita, fue un placer hospedarlso.

10/10 Excellent

MacKenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly there.
Stayed 6 nights in Feb 2022

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not having WiFi in room was inconvenient. However, the common space area, which had WiFi was beautiful. The issue was, for making calls, using WiFi meant hearing phone conversations. Loved staff and location and spacious rooms.
Stayed 2 nights in Feb 2022

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and updated facilities.
Stayed 1 night in Feb 2022

10/10 Excellent

Alejandra, Phoenix

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Super clean, comfortable beds. Staff was super nice, helpful and friendly. Highly recommended.
Stayed 2 nights in Dec 2021
Response from Reservas on 5 Jan 2022
Buenos dias, muchas gracias!! Los esperamos en su proxima estadia! Buen comienzo de año.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Lindsay

Stayed 1 night in Mar 2020

8/10 Good

Alessandro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities
Good location and friendly staff but access to the property needs improvement.
Stayed 3 nights in Jan 2020
Response from itati Sarti - reservas on 19 Jan 2020
Buenos dias, Gracias por dejar su comentario, nos gustaría saber cuales son las mejoras que según usted necesitamos, así las tenemos en cuenta , dado que la Hostería fue reformada casi a su totalidad este año por nosotros.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean facility................................
Stayed 3 nights in Jan 2020
Response from Itati Sarti on 6 Feb 2020
Muchas gracias por elegirnos!! Los esperamos en su proxima visita. Itati

8/10 Good

Krishna Prasad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location was perfect with very friendly service.
Awesome game to keep you engaged 😜
Stayed 2 nights in Dec 2019

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hermoso y tranquilo el staff super amable siempre! Me encanto todoo
Stayed 2 nights in Apr 2024
Response from Dpto de Reservas on 27 Apr 2024
Muchas gracias por su devolución, nos alegra saber que disfruto su estadia en Fitz Roy Hosteria de Montaña.

10/10 Excellent

GIANCARLO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gusto todo ,
Stayed 2 nights in Mar 2024
Response from Dpto de Reservas on 2 Apr 2024
Muchas gracias por sus comentarios. Nos complace saber que tuvo una grata estadia!

8/10 Good

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Feb 2024

6/10 Okay

José augusto

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Funcionários antipaticos, irônicos, parece que nao fazem o que gostam. Propriedade com parede descascando, banheiro com cortina no Box. Lugar frio e piso gelado.
Stayed 1 night in Jan 2024

10/10 Excellent

ILHWAN

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Stay!
Wonderful stay in El Chalten! Good location to trekker. Staffs are so friendly. Especially, Genesis helped me a lot. I highly recommend.
Stayed 2 nights in Jan 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, room comfort
Bom
Bem localizado, limpo, organizado. Não possui wifi no quarto. Café da manhã ok
Stayed 3 nights in Apr 2023

8/10 Good

Anneliese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de randonneurs avec une salle de repas accueillante. Chambre confortable. Douche très étroite
Stayed 1 night in Mar 2023

8/10 Good

Sebastien

Stayed 1 night in Jan 2023

8/10 Good

Heidi

Stayed 2 nights in Dec 2022

8/10 Good

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A localização é muito boa e o atendimento por parte da equipe foi incrível. O único inconveniente é que a internet funciona somente na área da recepção, creio que deveriam melhorar somente neste ponto.
Stayed 4 nights in Oct 2022

10/10 Excellent

Jose Walterio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Hostería Fitz Roy en Chalten es un lugar cómodo para hospedarse y conocer este lugar
Stayed 4 nights in Oct 2022
Response from Reservas on 17 Oct 2022
Muchas gracias, los esperamos en su proxima visita.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

6/10 Okay

Alessandra M

Liked: Staff & service
Stayed 2 nights in Dec 2021
Response from Reservas on 12 Jan 2022
Los esperamos en su proxima visita.

4/10 Poor

carmen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Habíamos reservado en la hostería Fitz Roy pero "por cuestiones de mantenimiento" nos cambiaron al Vertical Lodge. La realidad era que la mitad del pueblo estaba cerrado y por eso nos cambiaron a otra Hostería "similar" pero que era significativamente de menos categoría. Estaba pésimamente ubicada y la ducha nos salió, de 4 noches, 3 veces fría. Igualmente la hostería estaba limpia y el personal muy agradable, pero no fue lo que reservamos. Y, según vimos en otras reseñas, no es la primera vez que publicitan algo que no tienen disponible.
Stayed 4 nights in Sep 2021
Response from Reservas on 16 Sept 2021
Estimada Carmen, Lamentamos que su estadia no fue grata con nosotros. Tomamos su critica para poder mejorar. Muchas gracias.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Los pasillos de las habitaciones son muy largos y generan eco, asi mismo las puertas de las habitaciones son puerta placa y el ruido constante entra en la habitacion.
Stayed 2 nights in Feb 2021

8/10 Good

Alicia Griselda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendado
Un lugar cálido, todo limpio y en buen estado. Muy buena gente que nos asesoró en cómo organizar nuestra visita a El Chalten.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

6/10 Okay

Malgorzata

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo ok
Stayed 2 nights in Jan 2020
Response from itati sarti on 6 Feb 2020
Muchas gracias, Los esperamos en su proxima estadia!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2020