Standard Room, 1 Queen Bed | Desk, free WiFi, bed sheets

Reviews of Classic Inn & Suites

2 out of 5
Classic Inn & Suites
850 Adams Ave, El Centro, CA

Reviews

6.6
Rating 10 - Excellent. 30 out of 100 reviews" "
Rating 8 - Good. 21 out of 100 reviews" "
Rating 6 - Okay. 20 out of 100 reviews" "
Rating 4 - Poor. 7 out of 100 reviews" "
Rating 2 - Terrible. 22 out of 100 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Carolyn H.

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
TV did not work. Shower handle was broken. No lamp in room. No blanket on bed. Pillows were awful and cheap and uncomfortable
Stayed 1 night in Apr 2024
Response from Guest Relations on 18 Apr 2024
Thank you for your feedback, we are very sorry, we have recently started to manage our social media as well and we are listening and we will be making changes. We keep a clean and comfy hotel, but sometimes you need to step it up and we will be auditing all rooms and making adjustments! Thanks again for the feedback and especially your patronage!

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood on toilets bad odors tv not working
Stayed 1 night in Feb 2024
Response from Guest Relations on 1 Mar 2024
Thank you for your feedback, although we may be an older hotel, our rooms are clean, our T.V.'s do work, if there is ever any mistake or issues, you can enter the room and look around and then go to the lobby and we will move you immediately, if there is an issue, to a more suitable room. We do apologize and have sent it to the managers for review. We do appreciate your patronage and letting us know. We wish you safe travels.

6/10 Okay

Sean

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Great price, so good value for your money. The condition of the suite was pretty rough, but everything worked.
Stayed 1 night in Feb 2024
Response from Guest Relations on 9 Feb 2024
Thank you for your kind and fair words, we greatly appreciate it and your patronage!

8/10 Good

Renee

Travelled with group
Disliked: Amenities
It was quiet.
Stayed 2 nights in Dec 2023
Response from Guest Relations on 16 Jan 2024
Thank you for your feedback, we greatly apprecaite it!

2/10 Terrible

Martha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Sad dirty
Really dirty , Tv didn’t work right mirrors dirty bathroom walls ECT!!! Will never stay there again and wouldn’t recommend it either Horrible!!! need to hire better staff to clean better!! Didn’t take pictures people will see by them self
Stayed 2 nights in Dec 2023
Response from Guest Relations on 2 Feb 2024
Thank you for your feedback, we have been in the industry for many years and we might be an older hotel, however we do keep our rooms clean. When you check in, if you should go to your room and it is NOT clean, please go right back to the front desk and let us know kindly and if possible we can send the housekeeper in to rectify the situation OR we will move you to a clean, more suitable room! Thank you for letting us know, it helps us to keep on track in providing you with an affordable clean hotel room!!

10/10 Excellent

Harminder

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Dec 2023
Response from Guest Relations on 16 Jan 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!

2/10 Terrible

Domenic

Business traveller
Disliked: Amenities
Low budget , holes in the walls. I booked for two nights ended up leaving and not staying the second night
Stayed 2 nights in Dec 2023
Response from Guest Relations on 16 Jan 2024
Thank you! We are an older, limited service budget hotel, however, weare clean and comfortable, we apologize that we did not get to this sooner and will look up the room you stayed in and handle any issues. Thank you and we wish you the best in finding a hotel more suitable to your needs in your future travels..

8/10 Good

Jose Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Guest Relations on 9 Feb 2024
Thank you for your rating and your business. We appreciate your recommendation and hope to see you again sometime!

10/10 Excellent

Veronica

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Guest Relations on 8 Dec 2023
Thank you for the awesome rating, we are pleased to see you had a good stay and we hope to welcome you back again sometime!

8/10 Good

Beatres

Travelled with family
Liked: Cleanliness, amenities
Not being bothered
Stayed 3 nights in Nov 2023
Response from Guest Relations on 15 Nov 2023
Thank you for the wonderful rating, we are happy to see that you had a good stay and we hope to welcome you back again soon!

10/10 Excellent

Rudy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Guest Relations on 3 Nov 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!

10/10 Excellent

Khudhur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy get there and calm place.
Stayed 1 night in Oct 2023
Response from Guest Relations on 3 Nov 2023
Thank you! We take great steps to ensure that you have a restful comfortable stay and we are happy to hear that you did! We hope to see you again sometime.

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Guest Relations on 3 Nov 2023
Thank you for the awesome review, we are happy to hear that you enjoyed your stay and we look forward to your return if you are in the area!

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Guest Relations on 3 Nov 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!

10/10 Excellent

Valentina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from Guest Relations on 30 Nov 2023
Thank you for this past awesome rating! We are happy that you had a good stay and we hope that you will return if you are in the area.

10/10 Excellent

Valentina

Stayed 5 nights in May 2023
Response from Guest Relations on 30 Nov 2023
Thank you for the past business and feedback, they both mean a lot to us! We hope you will come back and see us again!

6/10 Okay

Martina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
There was roaches in the refrigerator also A lot around the room one got into my clothes and my case.
Response from Guest Relations on 30 Nov 2023
Thank you for your feedback, we are in the farming community, the heartland and there are insects, we do have a pesticide on retainer that takes care of our hotel on a regular basis. We do our best to keep a clean hotel and we invite you to return and check us out.

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Guest Relations on 30 Nov 2023
Thank you for the past business and feedback, we appreciate both and hope to welcome you back again, when you are in the area.

8/10 Good

Louie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Guest Relations on 30 Nov 2023
Thank you for the past review and especially your business, we appreciate it!

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
I am really satisfied with the rate and cleanliness the room was. Thank you
Stayed 4 nights in Apr 2023
Response from Minesh on 25 Apr 2023
Thank you

8/10 Good

Ruben

Stayed 4 nights in Apr 2023
Response from mike on 25 Apr 2023
Thank You

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2023
Response from mike on 25 Apr 2023
Thanks

10/10 Excellent

Rudy

Stayed 1 night in Mar 2023
Response from mike on 27 Mar 2023
Thank you for your survey. We appreciate it

2/10 Terrible

Francisco

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
There is limited parking, they don't clean your room, no phone or alarm clock. The area is ghetto, and don't expect to get sleep because you can hear everything because the walls are thin. The bed has visible stains the walls have what i hope was dried food on them. The shower never got close to warm.
Stayed 3 nights in Mar 2023
Response from mike on 20 Mar 2023
Thank you for your review. Sorry that you had a bad experience. I will pass your review to staff.management

8/10 Good

Johana, las vegas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was good for one night comfortable for the price
Response from mike on 6 Apr 2023
Thank you for your response

10/10 Excellent

Martin

Stayed 1 night in Feb 2023
Response from Guest Relations on 30 Nov 2023
Thank you for the past business, we are happy to hear that you enjoyed your stay and invite you to return if you are in the area.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Guest Relations on 8 Dec 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Guest Relations on 15 Nov 2023
Thank you for the great rating! It is wonderful to see that you enjoyed your stay and we hope that you will come back and see us when you in the area!

8/10 Good

Osteopathiquement

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Bon accueil Chambre plancher abîmé Toilette en pente Drôle d'odeur en rentrant qui a disparu après une aération d'une heure . Lit confortable Chauffage bruyant .
Stayed 1 night in Jan 2023
Response from Guest Relations on 8 Dec 2023
Thank you for your past feedback and business.

2/10 Terrible

Mark

Disliked: Cleanliness
Response from Guest Relations on 30 Nov 2023
Thank you for your past business, we appreciate it and we apologize that you did not have a better stay.

2/10 Terrible

son

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very very bad hotel.room very dirty,restroom nerver clean,
Stayed 1 night in Nov 2022
Response from Guest Relations on 8 Dec 2023
Thank you for your past business and feedback.

8/10 Good

Gabriel

Stayed 4 nights in Oct 2022
Response from Guest Relations on 8 Dec 2023
Thank you for your past business and rating, we appreciate both!

2/10 Terrible

KEVIN

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the place was dirty, a lot of transient folks, large roaches the room had no headboard for beds, no nightstands next to beds, but the Motel employees were very courteous and helpful. I could not tell them about the place because I didn't think it was their fault. We actually left that motel that evening and went to another.
Stayed 1 night in Jul 2022
Response from Guest Relations on 8 Dec 2023
We have since cleaned this up a bit, however we are in the heartland with farming and we do our best to control any pest situations, we are a limites service budget hotel and we are clean, in addition, we are very sorry that you did not have a good stay, we invite you to return if you are ever in our area again!

8/10 Good

Jerry, San diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to 711
Stayed 1 night in Jul 2022
Response from Guest Relations on 8 Dec 2023
Thanks, that is true and we apprecaite your past business!

4/10 Poor

Bradley

Stayed 1 night in Apr 2022
Response from Guest Relations on 8 Dec 2023
Thank you for your past business and rating.

6/10 Okay

Lisa

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The manager was friendly, the property is a bit run down
Stayed 1 night in Mar 2022
Response from Guest Relations on 8 Dec 2023
Thank you, we have upgraded many things and invite you to return thanks!

2/10 Terrible

Charles

Disliked: Property conditions & facilities
No Place to Stay Even You Want a Good Night Sleep
When we arrive even though I had a guaranteed confirmation, there was no room so I was sente to another motel La Siesta that they owned. When I went there the door was locked at no one there at 2:00 PM. I waited for 10+ minuted for someone to come to the registration window. On the plus side the room was good size with a seperate kitchen area. The room provided was near the front and the traffic noise kept us up all night. We will never again book here.
Stayed 1 night in Mar 2022
Response from Guest Relations on 8 Dec 2023
Thank you!

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Ouch!
Dirty, roaches, nasty! The lady was nice!
Stayed 1 night in Feb 2022
Response from Guest Relations on 16 Dec 2023
Thank you, for the past review, we have handled these issues, to be clear this is the heartland of the farming area and we do have the waterbugs, this is not from being dirty, which is the assumption, it gets very hot in the summer months and we have them at that time as well, we do our best to keep our hotel comfortable and clean, we understand if this is upsetting and we wish you the best.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay! Kind workers.
Management was very nice and seemed to work hard to keep the place top shape. The internet wifi is spotty so digital TV was the only thing I could watch. Lots of space in the room. Close to 7-11 and Vons as well as laundromat.
Stayed 3 nights in Feb 2022
Response from Guest Relations on 16 Dec 2023
Thank you for the past review, we appreciate it and look forward to your return sometime!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Good El Centro hotel
I was worried because of bad reviews, but the place didn’t warrant them at all! It was clean, friendly, comfortable, spacious, and quiet. Good TV channels and not far from restaurants. I would stay here again in a second!
Stayed 1 night in Feb 2022
Response from Guest Relations on 16 Dec 2023
Awesome, we understand this is super old, but we wanted to respond and say, please do come back again when you are in the area!

2/10 Terrible

daniel

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty cockroaches full of flies just all-around nasty
Stayed 1 night in Feb 2022
Response from Guest Relations on 16 Dec 2023
Thank you, it would be the assumpton that it is dirty, however tat is not the case, we keep our hotel clean, we are in the heartland of the farming community and we do sometime get the waterbugs, there is a difference. We do also know this is an older reivew, but we are managing our online reviews and wanted to respond. Thanks

6/10 Okay

Barbara

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
5he manager was very hlpful but people com and going on the property were unsavory. Most rooms rented out on long terms. Property on grounds semi clean
Stayed 1 night in Feb 2022
Response from Guest Relations on 18 Dec 2023
Thank you for your past reviews, we have made changes since your last stay and we invite you to return.

2/10 Terrible

Oscar de la

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad condition
Stayed 1 night in Jan 2022
Response from Guest Relations on 18 Dec 2023
Thank you for your feedback, we are making changes. We appreciate your business.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Guest Relations on 18 Dec 2023
Thank you for your past business, we greatly appreciate it!

10/10 Excellent

Verified traveller

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was wonderful for the night. Room was clean and good sized. Staff was friendly and helpful. Will return for my next stay in El Centro.
Stayed 1 night in Jan 2020
Response from Guest Relations on 18 Dec 2023
Awesome! Thank you for your past review, we hope that you will return sometime!

10/10 Excellent

Alsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Guest Relations on 18 Dec 2023
Thank you for the great PAST rating, we hope that you will come back if you are ever in our area again!

8/10 Good

Crystal

Stayed 1 night in Jan 2020
Response from Guest Relations on 18 Dec 2023
Thank you for the grea past review, we are hoping that you will return sometime!

10/10 Excellent

Awesome, El Centro, CA

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well kept property! Easy check in, pet friendly and fit my budget! I ever extended an extra day. Close to stores, gas and food! Complete with microwave & refrigerator! I’ll go back for sure! Highly recommended!
Stayed 2 nights in Nov 2019
Response from Guest Relations on 18 Dec 2023
Thank you for the PAST rating, we hope that you come back agian if you are in the area.

8/10 Good

John, Phoenix

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, quiet room, tons of TV channels, good price, stores and restaurants within a mile; what more could I want?
Stayed 1 night in Nov 2019
Response from Guest Relations on 18 Dec 2023
Thanks! Allthough this is a very old review, we hope that if you are ever in our area, tha tyou will come back and stay with us!

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019
Response from Guest Relations on 18 Jan 2024
Thank you for your review, we greatly appreciate your past stay.