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TV did not work. Shower handle was broken. No lamp in room. No blanket on bed. Pillows were awful and cheap and uncomfortable
Carolyn H.
Stayed 1 night in Apr 2024
Response from Guest Relations on 18 Apr 2024
Thank you for your feedback, we are very sorry, we have recently started to manage our social media as well and we are listening and we will be making changes. We keep a clean and comfy hotel, but sometimes you need to step it up and we will be auditing all rooms and making adjustments! Thanks again for the feedback and especially your patronage!
Thank you for your feedback, although we may be an older hotel, our rooms are clean, our T.V.'s do work, if there is ever any mistake or issues, you can enter the room and look around and then go to the lobby and we will move you immediately, if there is an issue, to a more suitable room. We do apologize and have sent it to the managers for review. We do appreciate your patronage and letting us know. We wish you safe travels.
Really dirty , Tv didn’t work right mirrors dirty bathroom walls ECT!!! Will never stay there again and wouldn’t recommend it either Horrible!!! need to hire better staff to clean better!! Didn’t take pictures people will see by them self
Martha
Stayed 2 nights in Dec 2023
Response from Guest Relations on 2 Feb 2024
Thank you for your feedback, we have been in the industry for many years and we might be an older hotel, however we do keep our rooms clean. When you check in, if you should go to your room and it is NOT clean, please go right back to the front desk and let us know kindly and if possible we can send the housekeeper in to rectify the situation OR we will move you to a clean, more suitable room! Thank you for letting us know, it helps us to keep on track in providing you with an affordable clean hotel room!!
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!
2/10 Terrible
Domenic
Business traveller
18 Dec 2023
Disliked: Amenities
Low budget , holes in the walls. I booked for two nights ended up leaving and not staying the second night
Domenic
Stayed 2 nights in Dec 2023
Response from Guest Relations on 16 Jan 2024
Thank you! We are an older, limited service budget hotel, however, weare clean and comfortable, we apologize that we did not get to this sooner and will look up the room you stayed in and handle any issues. Thank you and we wish you the best in finding a hotel more suitable to your needs in your future travels..
Thank you for your rating and your business. We appreciate your recommendation and hope to see you again sometime!
10/10 Excellent
Veronica
6 Dec 2023
Liked: Cleanliness
Veronica
Stayed 1 night in Dec 2023
Response from Guest Relations on 8 Dec 2023
Thank you for the awesome rating, we are pleased to see you had a good stay and we hope to welcome you back again sometime!
8/10 Good
Beatres
Travelled with family
8 Nov 2023
Liked: Cleanliness, amenities
Not being bothered
Beatres
Stayed 3 nights in Nov 2023
Response from Guest Relations on 15 Nov 2023
Thank you for the wonderful rating, we are happy to see that you had a good stay and we hope to welcome you back again soon!
10/10 Excellent
Rudy
Business traveller
12 Oct 2023
Liked: Cleanliness, staff & service, room comfort
Rudy
Stayed 1 night in Oct 2023
Response from Guest Relations on 3 Nov 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!
Thank you! We take great steps to ensure that you have a restful comfortable stay and we are happy to hear that you did! We hope to see you again sometime.
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!
There was roaches in the refrigerator also A lot around the room one got into my clothes and my case.
Martina
Response from Guest Relations on 30 Nov 2023
Thank you for your feedback, we are in the farming community, the heartland and there are insects, we do have a pesticide on retainer that takes care of our hotel on a regular basis. We do our best to keep a clean hotel and we invite you to return and check us out.
There is limited parking, they don't clean your room, no phone or alarm clock. The area is ghetto, and don't expect to get sleep because you can hear everything because the walls are thin. The bed has visible stains the walls have what i hope was dried food on them. The shower never got close to warm.
Francisco
Stayed 3 nights in Mar 2023
Response from mike on 20 Mar 2023
Thank you for your review. Sorry that you had a bad experience. I will pass your review to staff.management
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!
Bon accueil
Chambre plancher abîmé
Toilette en pente
Drôle d'odeur en rentrant qui a disparu après une aération d'une heure .
Lit confortable
Chauffage bruyant .
Osteopathiquement
Stayed 1 night in Jan 2023
Response from Guest Relations on 8 Dec 2023
Thank you for your past feedback and business.
2/10 Terrible
Mark
30 Dec 2022
Disliked: Cleanliness
Mark
Response from Guest Relations on 30 Nov 2023
Thank you for your past business, we appreciate it and we apologize that you did not have a better stay.
the place was dirty, a lot of transient folks, large roaches the room had no headboard for beds, no nightstands next to beds, but the Motel employees were very courteous and helpful. I could not tell them about the place because I didn't think it was their fault. We actually left that motel that evening and went to another.
KEVIN
Stayed 1 night in Jul 2022
Response from Guest Relations on 8 Dec 2023
We have since cleaned this up a bit, however we are in the heartland with farming and we do our best to control any pest situations, we are a limites service budget hotel and we are clean, in addition, we are very sorry that you did not have a good stay, we invite you to return if you are ever in our area again!
Thanks, that is true and we apprecaite your past business!
4/10 Poor
Bradley
12 Apr 2022
Bradley
Stayed 1 night in Apr 2022
Response from Guest Relations on 8 Dec 2023
Thank you for your past business and rating.
6/10 Okay
Lisa
Travelled with partner
21 Mar 2022
Liked: Staff & service
Disliked: Amenities
The manager was friendly, the property is a bit run down
Lisa
Stayed 1 night in Mar 2022
Response from Guest Relations on 8 Dec 2023
Thank you, we have upgraded many things and invite you to return thanks!
2/10 Terrible
Charles
10 Mar 2022
Disliked: Property conditions & facilities
No Place to Stay Even You Want a Good Night Sleep
When we arrive even though I had a guaranteed confirmation, there was no room so I was sente to another motel La Siesta that they owned. When I went there the door was locked at no one there at 2:00 PM. I waited for 10+ minuted for someone to come to the registration window. On the plus side the room was good size with a seperate kitchen area. The room provided was near the front and the traffic noise kept us up all night. We will never again book here.
Thank you, for the past review, we have handled these issues, to be clear this is the heartland of the farming area and we do have the waterbugs, this is not from being dirty, which is the assumption, it gets very hot in the summer months and we have them at that time as well, we do our best to keep our hotel comfortable and clean, we understand if this is upsetting and we wish you the best.
Management was very nice and seemed to work hard to keep the place top shape. The internet wifi is spotty so digital TV was the only thing I could watch. Lots of space in the room. Close to 7-11 and Vons as well as laundromat.
Kenneth
Stayed 3 nights in Feb 2022
Response from Guest Relations on 16 Dec 2023
Thank you for the past review, we appreciate it and look forward to your return sometime!
I was worried because of bad reviews, but the place didn’t warrant them at all! It was clean, friendly, comfortable, spacious, and quiet. Good TV channels and not far from restaurants. I would stay here again in a second!
Patricia
Stayed 1 night in Feb 2022
Response from Guest Relations on 16 Dec 2023
Awesome, we understand this is super old, but we wanted to respond and say, please do come back again when you are in the area!
Dirty cockroaches full of flies just all-around nasty
daniel
Stayed 1 night in Feb 2022
Response from Guest Relations on 16 Dec 2023
Thank you, it would be the assumpton that it is dirty, however tat is not the case, we keep our hotel clean, we are in the heartland of the farming community and we do sometime get the waterbugs, there is a difference. We do also know this is an older reivew, but we are managing our online reviews and wanted to respond. Thanks
5he manager was very hlpful but people com and going on the property were unsavory. Most rooms rented out on long terms. Property on grounds semi clean
Barbara
Stayed 1 night in Feb 2022
Response from Guest Relations on 18 Dec 2023
Thank you for your past reviews, we have made changes since your last stay and we invite you to return.
Very clean, well kept property! Easy check in, pet friendly and fit my budget! I ever extended an extra day. Close to stores, gas and food! Complete with microwave & refrigerator! I’ll go back for sure! Highly recommended!
Awesome
Stayed 2 nights in Nov 2019
Response from Guest Relations on 18 Dec 2023
Thank you for the PAST rating, we hope that you come back agian if you are in the area.