Search Hotels Near El Caracol, Tinum

"Jazuki pool is not working sometimes."

"The staff was very helpful especially David. I was struggling getting our luggage from the bus station was ND he proactivly cam to help me. The elevator was down for maintenance and he ended up carrying our luggage up four flights of stairs to our room."

"Wifi was really bad and there were very noisy birds that don't let the guest sleep."

"It’s beautiful hotel for the price"

"Restaurant needed some review of menu choices and atmosphere. Everything else was very good. Great location for Mayan ruins."

"The setting is genuinely remarkable — colonial architecture wrapped in dense jungle gardens, with a beautiful pool and staff attentive enough to pull you aside and show you a nesting owl. That kind of place-specific magic is hard to manufacture. But the experience has real rough edges. The rooms feel dated relative to the price point, and the walls are thin enough that you'll know your neighbors intimately. More frustrating: several sources still describe direct access to the Chichen Itza archaeological zone, which no longer exists — worth knowing before you book. Small operational failures compounded this: taxis requested but not followed through on, and notices about outside food and drink posted with a tone that doesn't match a property at this price tier. The restaurant leans expensive, particularly for wine, which matters more here than it would in town given how far you are from alternatives. The birdwatching program looks excellent, but was booked for the time that worked for us. Book early or confirm availability on arrival. Thin walls, but rooms are spotlessly clean. If the grounds and atmosphere are your priority, you'll find them here. Come with adjusted expectations on the rest."

"Bathroom got clogged easily but this is apparently a problem in all the hotels I stayed at in Mexico. The staff were quick to fix it. Becareful walkkng/running on the floor tiles after you exit the pool because I slipped just by walking. It’s a beautiful villa and close to Chichén itza See my video walk thru at night: https://youtube.com/shorts/sHQYpqgSZr0?si=o9Y0N2oImAMW_PVL "

"We loved this place. Our host was super entertaining and the breakfast he made us each morning was sensational. We loved the jungle garden setting (toucans in the trees!)"

"The room was big , and very basic but for what we wanted, it was okay. It’s not far to walk to the main road where there are restaurants. We were able to park the car behind the gates two of the three nights that we were there , which helped. "