Ratings based on 561 verified reviews

4.7 out of 5
84% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller from NYC

Posted 30 Dec 2019
Staff was extremely helpful and kind. The room was clean and comfortable.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 23 Dec 2019
3 out of 5
by a verified traveller

Posted 7 Dec 2019
Great service and welcome to the hotel. Room little banged up and chair was dirty. Nice front desk staff. Close to everything which is a positive
5 out of 5
by a verified traveller

Posted 4 Dec 2019
Friendly service.Good breakfast.Nothing more to add.
5 out of 5
by a verified traveller from honolulu, Hawii

Posted 2 Dec 2019
location is good, sevice is great, breakfast is great. however, facilities are kind of old
1 out of 5
by a verified traveller from USA

Posted 30 Nov 2019
We stayed here for 5 nights on our 3rdand last stop of 12days trip in Spain.we are so upsetted and disappointed wiith a strong sewage drain smell in the bathroom.Everytime when i complain about this odor,they sprayed some chemical into a toilet bowl and sink.But that did not help to eliminate this disgusting odor.Accepting for the facts of a good location and friendly front desk crews,this swage drain smell is not acceptable for the 4 stars hotel like this.This is a matter of HYGIENE.If this hotel is in the US,i will call a local health department for inspection.Avoid room 103.
5 out of 5
by a verified traveller from MN

Posted 28 Nov 2019
Loved the location to everything, especially the Cathedral and Alcazar
5 out of 5
by a verified traveller

Posted 20 Nov 2019
It had character and a uniqueness not found in other hotels that seem the same as others very often.
4 out of 5
by a verified traveller

Posted 15 Nov 2019
Helpful and welcoming staff. Historic building. Excellent location
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 10 Nov 2019