Dear Monica,Thank you for taking the time to leave a review. We are glad to hear that your experience was positive overall. If there is anything specific we can do to make your next stay even better, please let us know.Kind regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Sean,Thank you for your outstanding 5-star review! We are thrilled to hear that you enjoyed a peaceful evening at the Ramada by Wyndham Edmonton South. Our team strives to ensure that all our guests have a comfortable and quiet stay, and it is wonderful to know that we succeeded in providing you with such an environment.We look forward to welcoming you back soon. If there is anything specific you would like for your next visit or if you have any suggestions on how we can enhance our service, please do not hesitate to let us know.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Janelle,Thank you for taking the time to provide feedback on your recent stay at the Ramada by Wyndham Edmonton South. We are deeply sorry to hear about the various issues you encountered, which certainly do not meet the standards we aim to uphold. Your comfort and satisfaction are extremely important to us, and we apologize for falling short.We are addressing each of the points you raised:We are reviewing our ventilation systems in the bathrooms to ensure they meet our guests' needs. The issue with the TV's brightness has been forwarded to our maintenance team for immediate resolution. The cleanliness concerns, including the unacceptable presence of blood on a toilet paper roll and a stain on the floor, are being investigated rigorously with our housekeeping staff to prevent such oversights. We are also re-evaluating our inventory processes to ensure that all rooms are fully stocked with adequate coffee supplies and other amenities.Regarding the pricing at our restaurant, we will forward your comments to the restaurant owners to ensure that our prices are competitive and provide good value.While we understand your decision not to return, we sincerely hope you will reconsider, as we are committed to correcting these issues. Our friendly staff would love another opportunity to show you the high quality of service and accommodations we can provide.If you wish to discuss this further or have any other concerns, please do not hesitate to contact me directly. We value your feedback and are eager to restore your faith in our hotel.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Ashley,Thank you for choosing the Ramada by Wyndham Edmonton South once again for your stay! We are thrilled to hear that you had another good experience with us and appreciate you taking the time to share your feedback.It is always a pleasure to welcome back returning guests, and we are glad that we continue to meet your expectations. We strive to make every visit a memorable one, and we would love to know what we can do to make your next stay a perfect 5-star experience. If you have any suggestions or need anything during your future visits, please do not hesitate to let us know.We look forward to welcoming you back soon and hope to exceed your expectations on your next visit.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Mary,Thank you for your 4-star review and for acknowledging the cleanliness of your room at the Ramada by Wyndham Edmonton South. We are delighted to hear that you were pleased with the standards of our housekeeping team. Cleanliness is a top priority for us, and it is wonderful to know that our efforts are noticed and appreciated by our guests.We strive to make every aspect of our guests' stays memorable, and we would love to know what we could do to make your next visit a 5-star experience. If you have any suggestions or need anything in the future, please do not hesitate to reach out.We look forward to welcoming you back and hope to exceed your expectations next time.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Thomas,Thank you so much for your 5-star review and for choosing to stay with us again at the Ramada by Wyndham Edmonton South. We are thrilled to hear that we continue to meet your expectations, and we truly appreciate your loyalty and the trust you have placed in us.It is always a pleasure to welcome back returning guests, and we are delighted to know that you plan to stay with us again. We look forward to your next visit and hope to always provide you with a great experience.If there is anything specific you would like for your future stays or if you have any suggestions on how we can enhance our service, please do not hesitate to let us know.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Meribeth,Thank you for taking the time to rate your experience at the Ramada by Wyndham Edmonton South. We appreciate your feedback and are always looking to improve the quality of our services and facilities. While we are glad to have met some of your expectations, it is clear that there is room for improvement to enhance your overall experience.We would love to know what specific aspects of your stay could be improved. Your feedback is invaluable as it helps us identify and address areas needing attention. Please feel free to reach out with more detailed comments or suggestions.We hope to have the opportunity to welcome you back and deliver a better experience that truly meets your expectations.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Cornelius,Thank you for your review and for sharing your feedback about your recent stay at the Ramada by Wyndham Edmonton South. We are glad to hear that our location was convenient for your needs, and we appreciate your comments regarding our dining and breakfast options.We are always looking for ways to enhance our guest experience, including the variety and quality of our dining services. Your feedback is invaluable as it helps us identify areas where we can improve to better meet the needs of our guests.We hope to welcome you back in the future, and we aim to exceed your expectations with enhanced dining options that will hopefully turn your next stay into a 5-star experience. If there is anything specific you would like to see or any further suggestions you have, please do not hesitate to let us know.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Anita,Thank you for your wonderful review! We are delighted to hear that you appreciated the convenient location, great amenities, and friendly staff at the Ramada by Wyndham Edmonton South. It is always our goal to make check-in smooth and hassle-free, and we are glad you found this to be the case.We strive to make every guest's experience memorable, and your feedback is a valuable affirmation of our efforts. We look forward to welcoming you back soon. If there is anything we can do to make your next stay even more enjoyable, or if you have suggestions on how we can achieve a perfect 5-star rating from you, please do not hesitate to let us know.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Robin,Thank you for taking the time to rate your stay at the Ramada by Wyndham Edmonton South. We are concerned to see that you rated us 2 and would greatly appreciate the opportunity to understand more about what led to your dissatisfaction. We are committed to improving our services and guest experience, and your feedback is crucial in helping us achieve that goal.Please feel free to reach out to me directly with any specific issues you encountered or suggestions on how we can improve. We value your input and are here to ensure that your concerns are addressed.We hope to have the opportunity to welcome you back and provide a more positive experience that meets your expectations.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Schole,Thank you for taking the time to share your feedback regarding your recent stay at the Ramada by Wyndham Edmonton South. We are truly sorry to hear about the difficulties you encountered, including the malfunctioning door, lack of housekeeping service, and noise disturbances. We also apologize for the condition of the chairs in your room. T his is certainly not the standard we aim to uphold.We appreciate your comments about the comfortable beds and pillows, but clearly, we have areas that require immediate attention and improvement. We have addressed the issues with our maintenance and housekeeping teams to ensure that our guest rooms are up to our cleanliness and functionality standards, and we are taking steps to better manage noise levels, especially on busy nights.We value your input as it helps us identify critical areas for improvement. We hope you will consider staying with us again so we can demonstrate our commitment to your comfort and satisfaction. If you wish to discuss your stay further or have any other concerns, please do not hesitate to contact me directly.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Kimberley,Thank you for your wonderful 5-star review and for highlighting the convenience of our location at the Ramada by Wyndham Edmonton South. We are thrilled to hear that you found our hotel to be nice and well-situated for your needs. Our team works hard to ensure a welcoming and comfortable environment for all our guests, and it is rewarding to know we met this goal during your stay.We look forward to the opportunity to welcome you back. If there is anything specific you would like for your next visit or if you have any suggestions on how we can enhance our service, please do not hesitate to let us know.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Anita,Thank you for your amazing review and for highlighting the excellent service provided by our front desk staff at the Ramada by Wyndham Edmonton South. We are thrilled to hear that you found our team to be top-notch. Our staff takes great pride in delivering outstanding service, and it is always encouraging to receive such positive feedback.We strive to make every guest's stay memorable, and we’re delighted we could contribute to your positive experience. We look forward to welcoming you back soon, and we hope to exceed your expectations once again. If there is anything we can do to make your next visit a perfect 5-star experience, please let us know.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Shilpi,Thank you for taking the time to share your feedback on your recent stays at the Ramada by Wyndham Edmonton South. We are sorry to hear that your experiences did not fully meet your expectations, particularly regarding the room conditions and the atmosphere created by other guests.We apologize for the stale smell you noted in the rooms. We take the cleanliness and freshness of our accommodations very seriously, and we are looking into this matter to ensure that our housekeeping standards are consistently met and maintained.Regarding your comments about the crowd at our hotel, we strive to provide a welcoming and safe environment for all our guests, including families. We will review our policies and guest management procedures to better ensure a comfortable and enjoyable experience for everyone.We value your feedback as it helps us improve and refine our guest experience. We hope to have another opportunity to host you, under better circumstances, and to restore your confidence in our hotel. If you would like to discuss your experiences further or have specific suggestions for improvement, please do not hesitate to contact me directly.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Rebecca,Thank you for sharing your feedback with us. We sincerely apologize for the issues you and your husband faced regarding accessibility during your stay at the Ramada by Wyndham Edmonton South. We strive to accommodate all our guests comfortably, and clearly, we did not meet your needs or our own standards this time.It is concerning to hear that the room was not suitable for a wheelchair, despite prior communication about your requirements. We are reviewing our accessibility features and policies immediately to ensure they are not only up to code but truly accommodating for all guests, regardless of their physical needs.Regarding the room service, we apologize for any confusion caused by the presence of a menu. Menu's were provided to the guestrooms by request of our independently operated restaurant, Len'Steves Restaurant. They requested us to place a menu for guests to order pick-up. Sorry for the inconvenience.We take your comments seriously and are committed to making the necessary improvements. We hope to have the opportunity to welcome you back, providing a stay that truly meets your expectations and needs. Please feel free to reach out to me directly if you would like to discuss this matter further or if there is anything specific we can do to assist you in the future.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Alison,Thank you for the wonderful perfect review! We are thrilled to hear that you found the Ramada by Wyndham Edmonton South to be clean and affordable. Our team works hard to ensure that we provide a welcoming and well-maintained environment, all at a great value, and your feedback is a rewarding affirmation of our efforts.We look forward to welcoming you back soon for another pleasant stay. If there is anything specific you’d like for your next visit or if you have any suggestions on how we can enhance our service, please do not hesitate to let us know.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Jessica,Thank you for taking the time to share your experience at the Ramada by Wyndham Edmonton South. We are truly sorry to hear about the challenges you encountered during your stay, starting from an unwelcoming check-in experience to the issues with the towels and the elevator. This is certainly not the level of service we aim to provide, and we deeply apologize for the inconvenience and frustration these issues caused you.We appreciate you bringing these matters to our attention. We have addressed the check-in experience with our front desk team to ensure that all guests are greeted warmly and assisted promptly, regardless of the time of day or the pressures the staff may be facing. Additionally, we are reviewing our procedures for responding to guest requests to ensure timely and efficient service, particularly from our housekeeping and maintenance departments.The malfunctioning elevator has been repaired, and we are taking steps to prevent such occurrences in the future. Your feedback is invaluable to us as it helps us identify areas where we can improve our guest experience.We hope to have another opportunity to host you and provide a much better experience that reflects our commitment to our guests' comfort and satisfaction. If you would like to discuss your stay further, or if there is anything else we can do to make amends, please do not hesitate to contact me directly.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Kim,Thank you for taking the time to provide feedback on your recent stay at the Ramada by Wyndham Edmonton South. While we are glad to see that your overall experience earned a 4-star rating, we are concerned to hear that you found aspects of our hotel to be quite dirty. Please accept our sincere apologies for not meeting our usual high standards of cleanliness.We take your comments seriously and have addressed this feedback with our housekeeping team to ensure that our cleaning protocols are rigorously followed and enhanced. Our goal is to provide a clean, comfortable, and welcoming environment for all our guests, and we fell short in this instance.We hope to have another opportunity to host you and provide a spotless experience that reflects the true quality of our hotel. If there is anything specific you would like to discuss or if you need further assistance, please do not hesitate to contact us directly.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Kaila,Thank you for sharing your feedback. We are truly sorry to hear that your experience at the Ramada by Wyndham Edmonton South did not meet your expectations. We strive to provide all our guests with the highest quality of service and accommodations, and we regret that we fell short during your stay.We take your concerns very seriously and are committed to addressing any issues promptly. We would greatly appreciate the opportunity to understand more about the specific aspects of your stay that were unsatisfactory. Your feedback is crucial for us to make necessary improvements and ensure that future stays are enjoyable for all our guests.Please feel free to reach out to me directly at the hotel to discuss this further. We hope to have another opportunity to host you and to demonstrate the high level of service and comfort that we are known for.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Sharon,Thank you for your 4-star review and for noting our polite staff at the Ramada by Wyndham Edmonton South. We take great pride in our team's commitment to providing courteous and attentive service, and it is rewarding to hear that their efforts positively impacted your stay.We strive for excellence in every aspect of our guests' experience and would love to know what we could do to make your next visit a 5-star experience. If there is anything specific you feel we could improve, please do not hesitate to share your suggestions.We look forward to welcoming you back soon and aim to exceed your expectations on your next visit.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Donny,Thank you for your great 4-star review! We are glad to hear that you had a good experience at the Ramada by Wyndham Edmonton South. Our team strives to provide a welcoming and enjoyable environment for all our guests, and it is encouraging to know that we met your expectations.We aim to make every stay outstanding, and we would love to know what we could do to turn your next visit into a 5-star experience. If you have any specific suggestions or feedback, please do not hesitate to let us know.We look forward to welcoming you back soon and hope to exceed your expectations.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Ana,Thank you so much for your 5-star review! We are thrilled to hear that you had a wonderful experience at the Ramada by Wyndham Edmonton South. Our team is dedicated to providing exceptional service and creating a welcoming environment for all our guests, and it is gratifying to know we achieved this with your stay.We look forward to welcoming you back in the future. If there is anything specific you’d like for your next visit or if you have any suggestions on how we can enhance our service, please do not hesitate to let us know.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Daniel,Thank you for taking the time to review your stay at the Ramada by Wyndham Edmonton South. We appreciate your feedback and are sorry to hear that your experience did not stand out as exceptional. We strive to exceed our guests' expectations, and it seems we missed that mark during your visit.We are continually looking for ways to enhance our guest experience and would value any specific suggestions you might have that could help us improve. Whether it is amenities, services, or other aspects of our hotel, your insights are crucial for our progress.We hope to have the opportunity to welcome you back and provide a more memorable experience that truly exceeds the standards you expect from us. Please do not hesitate to reach out if there is anything specific we can do to make your next stay outstanding.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Ronald,Thank you for your review and for bringing the issue of the broken elevator to our attention. We sincerely apologize for the inconvenience this caused during your stay at the Ramada by Wyndham Edmonton South. Ensuring the functionality of all our facilities is crucial, and we regret that we fell short in this instance.Please rest assured that we have prioritized the repair of the elevator and are taking steps to prevent similar issues in the future. We are committed to providing our guests with a comfortable and convenient experience, and we are disappointed that we did not meet these standards during your visit.We hope to have another opportunity to host you, where we can demonstrate the improvements made and provide the high-quality service you expect and deserve. If there is anything more we can do to make your next stay better, please do not hesitate to contact us.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Marcel,Thank you for your fantastic 5-star review! We are thrilled to know that your experience at the Ramada by Wyndham Edmonton South met your expectations. Our team strives to provide exceptional service and a comfortable environment for all our guests, and it is rewarding to see such positive feedback.We look forward to welcoming you back soon. If there is anything specific you would like for your next visit or if you have any suggestions on how we can enhance our service, please do not hesitate to let us know.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear David,Thank you for taking the time to provide us with your review! We are delighted to hear that your stay at the Ramada by Wyndham Edmonton South met many of your expectations. Our team is committed to providing an exceptional experience, and your feedback is a valuable indicator of our success.We are continually looking for ways to improve and would love to know what we could do to make your next stay a perfect 5-star experience. Please feel free to share any specific suggestions or areas where you feel we could enhance our service.We look forward to welcoming you back soon and aim to exceed your expectations on your next visit.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Melody,Thank you for taking the time to provide feedback on your recent stay at the Ramada by Wyndham Edmonton South. We are sorry to hear that your experience did not meet your expectations or the high standards we strive to uphold.We take your concerns very seriously and are committed to addressing any issues promptly. We would greatly appreciate more detail about specific aspects of your stay that were unsatisfactory so we can make targeted improvements. Your feedback is crucial for us to ensure that we provide a better experience for all our guests.Please feel free to reach out to me directly at the hotel to discuss this further. We hope to have another opportunity to host you and to demonstrate the high level of service and comfort that we are known for.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Harjinder,Thank you for your fantastic review and for letting us know that you found your stay at the Ramada by Wyndham Edmonton South to be nice. We are pleased that you enjoyed your time with us and we hope to always provide a comfortable and welcoming environment for our guests.We would love to hear more about what you enjoyed or any suggestions you might have that could help us turn your next stay into a perfect 5-star experience. Please do not hesitate to reach out with any further feedback.We look forward to welcoming you back soon and aim to exceed your expectations.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Jacob,Thank you for taking the time to share your feedback regarding your recent stay at the Ramada by Wyndham Edmonton South. We are truly sorry to hear that your experience did not meet your expectations or the standards we strive to maintain. Your detailed comments provide us with important insights into where we need to improve.We apologize for the lack of communication regarding dining options upon your arrival and for any confusion regarding the room size and bed type. It seems there was a significant oversight in how your accommodations were allocated. We take your feedback seriously and are reviewing our room descriptions and booking processes to ensure accuracy and transparency for all our guests.Room 346 should not make anyone feel like they are an afterthought, and we regret that this was your experience. We are committed to addressing this immediately, not only to improve the room's condition but also to ensure it is a comfortable and inviting space.We understand your stay was disappointing, and we would like the opportunity to make it right. If you are willing to give us another chance, please contact me directly so we can ensure your next experience reflects the high quality of service and comfort we are known for.Again, we are sorry for the issues you encountered and hope to have the opportunity to restore your confidence in our hotel.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Ellisa,Thank you for taking the time to share your feedback. We are truly sorry to hear about the condition of your room and the issues you experienced during your stay at the Ramada by Wyndham Edmonton South. It is clear we fell short of providing the quality and comfort you deserved.Please accept our sincerest apologies for the inconvenience caused by the non-functional shower and the overall rundown state of the room and hotel. We take your comments very seriously and are already taking steps to address and rectify these issues. We are committed to renovating and updating our facilities to ensure that all areas of our hotel meet the high standards our guests expect and deserve.We understand that your recent experience may discourage you from returning, but we hope you will consider giving us another chance to prove our commitment to excellence. We would appreciate the opportunity to welcome you back, providing a stay that truly reflects our standards and your expectations.If you wish to discuss this further or have any other concerns, please do not hesitate to contact me directly. Your satisfaction is crucial to us, and we are eager to restore your faith in our hotel.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Manolo,Thank you for your fantastic 5 out of 5 review and for choosing the Ramada by Wyndham Edmonton South as your getaway destination. We are delighted to hear that you had an amazing weekend with us and that our hotel served as the perfect spot for your retreat.We strive to create a welcoming and enjoyable environment for all our guests, and it is wonderful to know that we were able to make your stay memorable. We look forward to having the opportunity to welcome you back for another relaxing weekend or any other occasion you choose to celebrate with us.If there is anything we can do to make your next visit even more special, please do not hesitate to reach out. Your satisfaction is our top priority!Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Zahra,Thank you for taking the time to share your feedback. We are truly sorry to hear about the issues you experienced with billing discrepancies during your stay at the Ramada by Wyndham Edmonton South. Please accept our sincerest apologies for any confusion and inconvenience this has caused.We strive to ensure transparency and accuracy in all our guest transactions, and it is clear we fell short in your case. We take your concerns very seriously and are currently investigating the discrepancies to correct them as quickly as possible.I would appreciate the opportunity to speak with you directly to resolve this matter to your satisfaction. Please contact me at your earliest convenience, so we can adjust any incorrect charges and ensure that this situation is rectified promptly.We value your business and hope to restore your trust in our hotel. We are committed to providing our guests with the highest level of service and ensuring a seamless experience from booking to check-out.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Ruth,Thank you so much for your fantastic review! We are thrilled to hear that you enjoyed your stay at the Ramada by Wyndham Edmonton South, particularly appreciating our convenient location and the amenities we offer. It is great to know that the cleanliness, quietness, and the comfort of the bed, along with the in-room facilities like the fridge, microwave, and coffee pot, met your needs.We are also glad that you took advantage of the restaurant and lounge available at our hotel. Our aim is always to provide a complete and comfortable experience for our guests, and we are happy we could achieve this for you.We look forward to the opportunity to welcome you back soon. If there is anything we can do to make your next visit even more enjoyable, please let us know.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Brendan,Thank you for your outstanding 5-star review! We are thrilled to hear that your experience at the Ramada by Wyndham Edmonton South was exceptional. Our team is dedicated to providing the highest level of service and comfort to our guests, and it is wonderful to know that we met this goal during your visit.We look forward to welcoming you back soon. If there is anything specific you would like for your next visit or if you have any suggestions on how we can enhance our service, please do not hesitate to let us know.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Dave,Thank you for the fantastic review! We are thrilled to hear that you had a wonderful experience at the Ramada by Wyndham Edmonton South. Our team works hard to ensure that every guest feels welcomed and valued, and it’s rewarding to know that we succeeded during your stay.We look forward to welcoming you back soon. If there is anything specific you would like for your next visit or if you have any suggestions on how we can enhance our service, please do not hesitate to let us know.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear John,Thank you for the excellent 5-star review! We are thrilled to hear that you had such a positive experience at the Ramada by Wyndham Edmonton South. Our team is dedicated to providing the highest level of service and comfort to our guests, and it is wonderful to know that we met your expectations.We look forward to welcoming you back soon. If there is anything specific you would like for your next visit or if you have any suggestions on how we can enhance our service, please do not hesitate to let us know.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Tracey,Thank you for your wonderful 5-star review! We are delighted to hear that you found our staff to be great, friendly, and very helpful. Our team strives to provide exceptional service and create a welcoming environment for all our guests, and it is rewarding to know we have achieved this during your stay.We look forward to the opportunity to welcome you back to the Ramada by Wyndham Edmonton South. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Darla,Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience at the Ramada by Wyndham Edmonton South did not meet your expectations or the high standards we strive to maintain.We apologize for the confusion regarding the breakfast service; we understand how disappointing it can be to expect certain amenities and find them unavailable. We are in the process of updating our listings to ensure all information is accurate and reflects our current offerings.Additionally, we take your concerns about the condition of the room very seriously, including the issues with the paint, electrical sockets, and balcony door. Please rest assured that we have already begun addressing these issues as part of an extensive review and renovation plan to improve our facilities and ensure the safety and comfort of all our guests.We value your input as it is essential for us to improve our guest experience. We are committed to making the necessary renovations and hope you will consider staying with us again so we can provide you with the quality stay you expect and deserve.If you would like to discuss your experience further or have any other concerns, please do not hesitate to contact me directly. We are here to ensure your satisfaction and are eager to regain your trust.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Bryce,Thank you for your review and for taking the time to share your experience at the Ramada by Wyndham Edmonton South. We are delighted to hear that you found our staff to be great, as we pride ourselves on providing excellent service to our guests.We understand your concerns about the neighborhood and the decor of our hotel. While we strive to maintain a safe and welcoming environment within our premises, we appreciate your feedback and will consider it as we plan future updates and improvements to our property's aesthetics.Your comfort and satisfaction are very important to us, and we are committed to making continuous enhancements based on our guests' feedback. We hope to have the opportunity to welcome you back and provide you with an even better experience next time.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Leslie,Thank you for taking the time to share your feedback regarding your recent stay at the Ramada by Wyndham Edmonton South. We appreciate your comments, as they are crucial in helping us improve our guest experience.We are sorry to hear about the issues you encountered with the maintenance in your room and the unpleasant odors. Please accept our sincere apologies for any discomfort this caused. We take these concerns seriously and have already tasked our maintenance team with conducting a thorough inspection and repair of the electrical outlets and other areas needing attention in our rooms. Additionally, we are reinforcing our non-smoking policies to ensure all guests enjoy a fresh and clean environment.We value your input and are committed to making the necessary improvements to prevent similar issues in the future. We hope to have another opportunity to welcome you back, providing a stay that truly meets your expectations and our standards.Should you wish to discuss your experience further or if there is anything else we can assist you with for future visits, please do not hesitate to contact me directly.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Virginia,Thank you so much for your 5-star review! We are thrilled to hear that your experience at the Ramada by Wyndham Edmonton South was exceptional. Our team is dedicated to providing outstanding service and ensuring that every guest has a memorable stay, and it is wonderful to know that we have met this goal with you.We look forward to welcoming you back in the future. If there is anything specific you would like for your next visit or if you have any suggestions on how we can further enhance our service, please do not hesitate to let us know.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Adrianna,Thank you for taking the time to provide feedback on your stay. We are very sorry to hear that your experience did not meet the high standards we strive to maintain at the Ramada by Wyndham Edmonton South. We take your concerns very seriously and are committed to providing our guests with the highest quality of service and accommodations.We would greatly appreciate the opportunity to understand more about the specific aspects of your stay that were unsatisfactory. Your feedback is crucial for us to make necessary improvements and ensure that future stays are enjoyable for all our guests.Please feel free to reach out to me directly at the hotel. We are dedicated to addressing your concerns and would welcome any further comments or details you could provide. We hope to have another chance to host you and provide you with the experience you expect and deserve.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Koel,Thank you for your outstanding 5-star review and for taking the time to share your excellent experience at the Ramada by Wyndham Edmonton South. We are thrilled to hear that you loved our staff and found the rooms amazing. It is especially rewarding to know that the owners of our restaurant and lounge made such a positive impact on your stay.We strive to create a welcoming and memorable experience for all our guests, and feedback like yours confirms that we are on the right track. We are grateful for your kind words and delighted that your stay was nothing short of perfect.We look forward to the pleasure of welcoming you back soon. Should you have any requests for your next visit or need assistance with anything, please do not hesitate to reach out. We are here to ensure your next stay is even better!Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Genesee,Thank you so much for your outstanding review! We are delighted to hear that your experience at the Ramada by Wyndham Edmonton South met and possibly exceeded your expectations. Our team is committed to providing exceptional service, and it is always rewarding to receive such positive feedback.We look forward to welcoming you back on your next visit. If there is anything specific you would like for your future stays or if you have any suggestions on how we can further enhance our service, please do not hesitate to let us know. Your satisfaction is our top priority.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Mark,Thank you for sharing your feedback with us. We deeply apologize for the difficulties you experienced during checkout and the subsequent issues regarding the billing errors for movies you did not watch. This is certainly not the standard of service we aim to provide, and we understand your frustration.Please be assured that we take your concerns very seriously. It is clear that we need to improve our procedures to ensure that all guest inquiries and billing issues are handled promptly and efficiently. I am personally looking into the matter to ensure the charges are reversed immediately and to prevent such incidents from occurring in the future.We value your business and would appreciate the opportunity to restore your trust in our hotel. If you would be willing to discuss this matter further, I am available at your convenience to make things right. You can reach me directly at the hotel, and I will ensure that we address and resolve your concerns to your satisfaction.Once again, we are truly sorry for the inconvenience you faced. We hope to have the chance to welcome you back and demonstrate the high standard of hospitality we are known for.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Vijay,Thank you for taking the time to provide feedback on your stay. We are deeply sorry to hear that your experience at the Ramada by Wyndham Edmonton South did not meet your expectations. We strive to provide all our guests with the highest quality of service and accommodations, and we regret that we fell short.We take your concerns very seriously and would greatly appreciate the opportunity to understand more about the specific issues you encountered. Your feedback is crucial for us to make necessary improvements and ensure that future stays are enjoyable for all our guests.Please feel free to reach out to me directly at the hotel to discuss this further. We are committed to addressing your concerns and would like the chance to restore your faith in our hotel.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Florangie,Thank you for the outstanding 5-star review and for sharing how you felt treated like family during your stay at the Ramada by Wyndham Edmonton South. We are truly touched by your words. Our team strives to create a welcoming and warm atmosphere for every guest, and knowing that we succeeded in making you feel at home is incredibly rewarding.Your feedback serves as a wonderful affirmation of our commitment to hospitality and the care we wish to extend to all who visit us. We are delighted you chose to stay with us and look forward to welcoming you back into our hotel family soon.Should you have any requests for your next visit or if there is anything further we can do to enhance your experience, please do not hesitate to let us know.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Harley,Thank you for your review and for noting our good location at the Ramada by Wyndham Edmonton South. We are pleased to hear that you found our location convenient for your needs. We aim to provide a great experience for all our guests, and we hope that aside from the location, you found other aspects of your stay enjoyable.We are always striving to improve our service and amenities, and we would appreciate any further feedback you might have on how we can make your next stay a 5 out of 5 experience. Please do not hesitate to reach out with your suggestions or for any assistance with future bookings.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South

Dear Nicole,Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the condition of your room and the issues you encountered during your stay at the Ramada by Wyndham Edmonton South. It is clear that we fell short of not only our own standards but more importantly, yours.Please accept our sincerest apologies for the discomfort and inconvenience you experienced. We understand how crucial a clean, well-maintained room and comfortable bedding are to an enjoyable stay. Your comments have prompted immediate review and actions to address and rectify the concerns you have raised, including the condition of our beds, pillows, and the overall maintenance of our rooms.We are committed to providing our guests with the highest quality of service and accommodations, and it is evident we have areas to improve. While we understand your decision, we hope you might consider giving us another opportunity in the future to demonstrate our dedication to guest satisfaction and to show the improvements made based on your valuable feedback.If you wish to discuss your experience further or have any suggestions that could help us enhance our guest experience, please do not hesitate to contact me directly.Warm regards,Jermaine CorcueraGeneral Manager, Ramada by Wyndham Edmonton South