Search Hotels in Edgemont Park, Lansing

"We booked a king bed room, got two queens. Parking was ridiculous, there basically was none. Had to make a fuss to get help from district manager to park our vehicle. Corners of room where dirty. It's a shame the decor of the hotel is beautiful - but not worth the price we paid."

"The fact that we have to PAY 15.00 per car to park in a parking lot that sits in front of the building and it’s connected to MULTIPLE businesses surrounding it including a gym and movie theater is just crazy. There are 2 other hotels in walking distance that have free parking. I use to love Hyatt been going for years. I will NOT return just because of that. I could see if I was in a ramp or needed assistance parking or if it was its own lot."

"There is hair dryer, no iron and board. Faucet in the bathroom looses like a wiggling tooth and can “come off” anytime. The check-in process is slow (1 service staff only at all time). A group ahead of us was even assigned to an occupied room and came back to get a different room. It advertises it has Netflix but you have to sign in with your account. Room doesn’t have enough cookware (1 small pot) or dinnerware. Never come back again."

"It looks like they are working on a remodel. Our room was dirty and in desperate need. We put a pool towel over the chair so we would feel clean enough to sit on it. We put a towel on the floor to cover up what looked like scraped up vomit. The lampshades were worn and written on with black marker. Stained carpets, dirty paint, holes in blankets, worn out pillows and beds."

"parking gate pass did not work. limited coffee in room. Small ,noisy room. Ice machine blarred all night. window fogged, hazy could not see outside. toilet barely flushed. very poor value for high price. "

"One of the worst places I've stayed: - Parking lot full of potholes - People smoking everything right outside the front door and you have to walk through the smoke to get in. - Ice machines leaking all over - Carpets stained throughout - We had a blanket covered in a red stain. Blood? Lipstick? Something else? - When we called to ask for another blanket they wouldn't bring it to us. We had to come down for it. Then they gave us a sheet. - Tub faucet leaking - Crumbs under the bed and floor. We found someone's electronics from a prior visit so the room had not been vacuumed or checked. - Coffee tasted like sludge - We stayed two nights and on the second day everybody's door card key stopped working. Everyone needed to get their key reprogrammed multiple times. - Trash overflowing in breakfast room. It was never emptied. - We walked by someone checking in to their room, gagged, and said, "It smells like someone died in there." - And throughout our stay we never heard anyone from the hotel say thank you, sorry, please, and so on."

"I would never stay at this hotel again! Its dirty, way out of date and the staff are miserable! My room was not clean, and under the open cabinet in the bathroom was a used sanitary napkin wrapped in the original paper but open so you could see it!! Who knows how long it was sitting there! There is also questionable clientele who lives there and they are anything but quiet at night and in the early morning! I had to stay this far out from Michigan State University for my daughter's graduation for these dates, and spent a lot of money on a dump!!!"

"It was a good room at a good price"

"Almost everything was great. There were only a couple of things that we didn’t like. First, we paid for 2 queen beds, but the beds were double. Second, the dishwasher was full and thirdly, the hotel supplied lotion had been used. Not new."