Reception
Check availability

Reviews of Coach House

2 out of 5
Coach House
823 N Broad St, Edenton, NC

Reviews

6.4
Rating 10 - Excellent. 23 out of 138 reviews" "
Rating 8 - Good. 40 out of 138 reviews" "
Rating 6 - Okay. 32 out of 138 reviews" "
Rating 4 - Poor. 17 out of 138 reviews" "
Rating 2 - Terrible. 26 out of 138 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Despite other reviews, this place is fine. The staff is very nice and accomodating. The rooms are clean and somewhat updated but therevare old fixtures. My biggest complaint and suggestion for improvement is to provide coffee makers in the rooms and each room SHOULD have a deadbolt or chain lock. Overall tho my stay was perfectly fine and would stay again if needed.
Stayed 2 nights in Dec 2023

10/10 Excellent

Vera

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Ed

Stayed 1 night in Dec 2023

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No coffee maker, no tissues ,no phone, bathtub was disgusting, paint chipping, terrible quality towels.
Stayed 2 nights in Dec 2023

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel is convenient to downtown. My only problem suring this stay was that ghe jnternet was down, so there was no TV.
Stayed 4 nights in Nov 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for...
Stayed 1 night in Nov 2023

6/10 Okay

David

Business traveller
Liked: Staff & service
Clean, cheap, but not too comfortable
The front desk staff were attentive and friendly. The room was generally clean, but the faucets and other fixtures were dingy and in disrepair. All the lamps had been poorly retrofitted with either LED tubes or CFL bulbs, and were blindingly bright and uncomfortable. The bed was nice and firm, but had a noisy metallic sound. The AC worked well, as did the microwave and fridge.
Stayed 1 night in Oct 2023

4/10 Poor

Debra

Disliked: Cleanliness, property conditions & facilities
Outdated inside and out. Paint peeling, faucets squeak, air conditioner leaked, no garbage can in bathroom, no ice maker etc. We would not have stayed here if we had not already paid.
Stayed 1 night in Sep 2023
Response from Jay on 13 Sept 2023
I would like to truly apologize for the issues you had during your stay. We strive to exceed the expectations of every guest who stays with us, and regretfully in your case, we failed to meet that criteria. Your willingness to share your thoughts with us is genuinely appreciated.

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Jay on 13 Sept 2023
Thank you

8/10 Good

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
Good price, clean rooms and friendly staff!
Stayed 2 nights in Aug 2023
Response from Jay on 2 Sept 2023
Thank you.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Pleasantly Surprised
I understood when I booked this that it was a no-frills place. While it certainly could use some modernization, it was rather clean and comfortable. Outlets in the room were questionable as well as the light switches but the air conditioning was excellent and the beds were comfortable, given their simple design.
Stayed 1 night in Aug 2023
Response from Jay on 13 Aug 2023
Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Jay on 31 Jul 2023
Thank you so much

8/10 Good

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Jay on 31 Jul 2023
Thank you so much

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s good to stay, cleaning sheets
Stayed 3 nights in Jul 2023
Response from Jay on 14 Jul 2023
On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. We hope that you have an opportunity to visit us again soon

8/10 Good

CATHERINA

Travelled with partner
Liked: Cleanliness, staff & service
Nice motel. Actually a bit nicer than what you would expect. We were in the newer building. AC didn’t work well so we were moved to another room. First room had a king bed, second room had 2 doubles.
Stayed 2 nights in Jul 2023
Response from Jay on 11 Jul 2023
Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated.

10/10 Excellent

Judy

Travelled with family and small children
Liked: Property conditions & facilities
Owner was knowledgeable about the area and surrounding areas. We were late arrivals and he still took the time and efforts to ensure we had everything we needed.
Stayed 2 nights in Jun 2023
Response from Jay on 11 Jul 2023
Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home” by providing the best comfort,

8/10 Good

Diana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Best price by far. Decent, clean, safe room for the price. Friendly manager.
Stayed 1 night in Jun 2023
Response from Jay on 6 Jun 2023
Thank you for staying with us, and we hope to have an opportunity to serve you again.

6/10 Okay

Melissa

Travelled with group
Liked: Cleanliness
Wasn't a bad place just needs some upkeeping.
Stayed 1 night in May 2023
Response from Jay on 1 Jun 2023
First thank you for taking your time to review our hotel regarding to your most recent stay. We are truly sorry that we didn't meet your expectation during your stay but please in the future when you do come by this way give us another chance to make up.

8/10 Good

Rhonda

Liked: Staff & service
Stayed 1 night in May 2023
Response from Jay on 15 May 2023
Thank you for your business

4/10 Poor

Latisha

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was no dining area and the room wasn’t clean enough. There was no where to buy a drink from.
Stayed 2 nights in Apr 2023
Response from Jay on 20 Apr 2023
Thank you for completing our survey. On behalf of our team, I am sincerely sorry to hear about your disappointment during your stay. Your comments have been reviewed with our staff to ensure this does not happen again. We hope you will give us another chance to provide you with a superb stay.

10/10 Excellent

Gretchen, Garden City

Stayed 1 night in Mar 2023
Response from Jay on 8 Apr 2023
Thank you for choosing the coach house inn during your last visit to Edenton. It was a pleasure to have you at our hotel. We are so delighted to hear you had a pleasant stay and that you enjoyed your room,

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff!
Stayed 2 nights in Jan 2023
Response from Jay on 27 Jan 2023
Thank you very much for taking the time to write a review of your stay. We are delighted to know that you enjoyed your stay with us, and we look forward to welcoming you back in the near future!

8/10 Good

Erica

Stayed 1 night in Dec 2022
Response from Jay on 31 Dec 2022
Thank you so much for your business

6/10 Okay

Kent

Liked: Staff & service
Very nice owners. Property in great need of upgrades, but I wanted it for a sexual escapade, so it was ok for my needs. Very limited rooms with king beds so I couldn’t use my restraints on the full size bed bc my partner’s limbs were longer than the bed.
Stayed 1 night in Oct 2022
Response from Jay on 11 Oct 2022
We would like to thank you for taking the time to complete our online review; we appreciate feedback from our guests because your input helps us to make improvements to provide an exceptional experience. Management has been notified of your concerns so that appropriate action may be taken to continue to make improvements. We look forward to seeing you again soon!

2/10 Terrible

Olive

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not recommend to anyone
Not very clean. Big roach in room. Pillowcase was stained. No soap, washcloth, no extra towels. Tv was the pits.
Stayed 1 night in Sep 2022
Response from Jay on 28 Sept 2022
Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. I would like to truly apologize for the issues you had during your stay. We strive to exceed the expectations of every guest who stays with us, and regretfully in your case, we failed to meet that criteria. Your willingness to share your thoughts with us is genuinely appreciated.

10/10 Excellent

Zion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet
Stayed 1 night in Sep 2022
Response from Jay on 6 Sept 2022
Thank you for posting such a nice review of the Coach house inn. We are delighted with all the positive comments! We are working very hard to improve the level of service we provide our guests and it is wonderful to see that our efforts are working.Thank you again for choosing to stay with us. We look forward to your next visit

6/10 Okay

EMILY

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First, the positives - A working air conditioner that actual got the room cool unlike many brand name hotels! There was no thick and hot comforter to go with the hot room unlike brand name hotels. There was a working freezer and a refrigerator instead just a refrigerator, like brand-name hotels supply. There was no breakfast which I can't usually eat anyway. The beds were firm, which might bother some. However, it is the closest motel to historic Edenton. This is an old motel that needs many updates, so quite a few negatives. Some people might not be bothered by these, while others will be appalled. The Wifi was sporadic. The owner clearly didn't want to be bothered with complaints, saying he didn't know anything about computers. However, the Wifi would work for 30 minutes, then it will go down for 20 minutes. It would come back and then go down again. It usually only had one band even when working. There was no light switch near the door so one had to grope their way to one of only two lamps in the large room. There was not enough lighting. There was only one garbage can and it was hidden in the bathroom and there was none in the living room. The towels were rough. The bath towels were not near the shower, but hand towels were! The computer desk did not have a working electric outlet. The soap was small and thin and broke almost immediately upon usage. The floor was gritty. Would I go again? Perhaps, but I hope the Wifi will work better and I will bring soap.
Stayed 1 night in Aug 2022
Response from Jay on 30 Aug 2022
First thank you for taking your time to review our hotel regarding to your most recent stay. We are truly sorry that we didn't meet your expectation during your stay but please in the future when you do come by this way give us another chance to make up.

6/10 Okay

Sheryl

Stayed 1 night in Aug 2022

2/10 Terrible

david

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
don't know where to start, no security lock on inside door, bathroom and shower smelled awful, huge wasp were there, killed one in the room, noisy residents that live ther, dog barking, metal bed frames, and made terrible noises when you moved on the bed. get what you pay for here
Stayed 1 night in Jul 2022
Response from Jay on 19 Jul 2022
Thank you for completing our survey. On behalf of our team, I am sincerely sorry to hear about your disappointment during your stay. Your comments have been reviewed with our staff to ensure this does not happen again

2/10 Terrible

Stephanie, Germantown

Stayed 2 nights in Jun 2022

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jun 2022

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
room was clean and quiet, but renovations were awful and poorly done
Stayed 1 night in May 2022
Response from Jay on 11 Jun 2022
First thank you for taking your time to review our hotel regarding to your most recent stay. We are truly sorry that we didn't meet your expectation during your stay but please in the future when you do come by this way give us another chance to make up.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Stay
Front desk was really nice. He waited for me being that I told him I would be late. Great customer service rooms were clean. Nice and relaxing!
Stayed 2 nights in May 2022
Response from Jay on 10 Jun 2022
Thank you for your review. I am pleased to hear you enjoyed your stay and will let Our Team member know that they contributed to your experience. We hope to see you again soon.

2/10 Terrible

William

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs!
Stayed 6 nights in May 2022
Response from Jay on 10 Jun 2022
Thank you for staying with us and for sharing your comments we take hotel hygiene and cleanliness very seriously. As a result, we have established very strict standards of cleanliness for allour hotels that either meet or exceed public health department regulations, including pest control. In the unusual event we are made aware of a concern; we respond immediately to the situation and take the appropriate steps to remediate the problem. Your comments will help us to improve our operations. Thank you again!

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV guide
Wifi would only allow one device to connect per code. Need to hook 2 per code. I can live with that, however, the is one thing that needs attention. There is no guide either on the TV or printed out. Easy fix. Could see where attempts are being made to improve the property. Would stay again.
Stayed 1 night in May 2022
Response from Jay on 10 Jun 2022
I am glad to hear that you enjoyed your stay at our Motel Coach House Inn . Hope to see you return soon. Safe travels.......

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s not fancy but it was clean and the bed was fairly comfortable. The check-in was easy. It is close to downtown Edenton. I would say it is a good value and it definitely met our needs.
Stayed 2 nights in Apr 2022
Response from Jay on 3 May 2022
Thank you very much for posting your review of the Motel Coach House Inn. We are so pleased to hear that the staff was friendly and the room was clean and comfortable You are a valued guest and we appreciate your review. We hope to have the opportunity to meet you again.

10/10 Excellent

jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient friendly location
Stayed 1 night in Apr 2022
Response from Jay on 30 Apr 2022
Thank you very much for taking the time to write a review of your stay. We are delighted to know that you enjoyed your stay with us, and we look forward to welcoming you back in the near future!

4/10 Poor

Angel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The cable tv set up was alot of static. Also had a rain storm the second night we stayed. We woke up to a puddle of water that had came in from under the door. Place needs updated
Stayed 2 nights in Apr 2022
Response from Jay on 10 Apr 2022
Thank you for completing our survey. On behalf of our team, I am sincerely sorry to hear about your disappointment during your stay. Your comments have been reviewed with our staff to ensure this does not happen again. We hope you will give us another chance to provide you with a superb stay.

8/10 Good

Marsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and pleasant! Check in was quick and easy.
Stayed 2 nights in Mar 2022
Response from Jay on 22 Mar 2022
Thank you for choosing the coach house inn during your last visit to Edenton. It was a pleasure to have you at our hotel.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Not to bad
Just needed a place to stay for the evening. Met all my needs.
Stayed 1 night in Mar 2022
Response from Jay on 15 Mar 2022
Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit a “Home away from Home” by providing the best comfort, the friendliest service and the best of amenities.

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2022
Response from Jay on 13 Mar 2022
Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated.

6/10 Okay

Brian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2022
Response from Jay on 13 Mar 2022
We would like to thank you for taking the time to complete our online review; we appreciate feedback from our guests because your input helps us to make improvements to provide an exceptional experience. Management has been notified of your concerns so that appropriate action may be taken to continue to make improvements. We look forward to seeing you again soon!

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs a update
Stayed 1 night in Feb 2022
Response from Jay on 13 Mar 2022
Thank you for completing our survey. On behalf of our team, I am sincerely sorry to hear about your disappointment during your stay. Your comments have been reviewed with our staff to ensure this does not happen again. We hope you will give us another chance to provide you with a superb stay.

8/10 Good

Ervin

Liked: Cleanliness, staff & service, property conditions & facilities
I mainly needed a place to stay overnight. It served it's purpose.
Stayed 1 night in Dec 2021
Response from Jay on 5 Jan 2022
Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated.

10/10 Excellent

Diana

Stayed 1 night in Dec 2021
Response from Jay on 10 Jun 2022
We would like to thank you for taking the time to complete our online review; we appreciate feedback from our guests because your input helps us to make improvements to provide an exceptional experience.

2/10 Terrible

Cassie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Despite there being only about four total rooms booked, the management gave us a room right next to a very, very loud group who partied all night. The walls are paper thin so it woke us up both nights. We could hear them smacking their kids and it sounded like there were 7-8 people jammed into a room. When we attempted to go to the front desk at 1am to ask to move, the front desk was closed and we were stuck. The room is dated and the shower was absolutely disgusting. It was a holiday weekend so we couldn't move to other nearby hotels as they were full. Absolutely awful experience.
Stayed 2 nights in Nov 2021
Response from Jay on 1 Dec 2021
We are very sorry for the loud next door guests. we are having night window for night operations or you could called us, but anyway we wish we would have idea that they will be loud, we could have batter ratting from you. thanks for the opportunity to host you.

10/10 Excellent

Dayna

Stayed 1 night in Nov 2021
Response from Jay on 7 Nov 2021
Thank you so much

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities
The staff was excellent.
Stayed 1 night in Nov 2021
Response from Jay on 6 Nov 2021
Thank you for choosing to stay with us at the Motel Coach House Inn. I am glad to hear that you enjoyed your stay and the team member was helpful! I will be sure to share your comments with them. I hope you will return should your travels bring you back this way.

6/10 Okay

HENRY, MIDDLE HADDAM

Business traveller
Disliked: Amenities, property conditions & facilities
Adequate as a place to stay for overnight
Stayed 2 nights in Oct 2021
Response from Jay on 1 Nov 2021
We would like to thank you for taking the time to complete our online review; we appreciate feedback from our guests because your input helps us to make improvements to provide an exceptional experience

4/10 Poor

Johanna

Disliked: Staff & service, property conditions & facilities
No water pressure, fridge did not work and WiFi password wasn’t needed and still could not connect to WiFi
Stayed 1 night in Oct 2021
Response from Jay on 7 Oct 2021
Thank you for completing our survey. On behalf of our team, I am sincerely sorry to hear about your disappointment during your stay. Your comments have been reviewed with our staff to ensure this does not happen again. We hope you will give us another chance to provide you with a superb stay.