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Reviews of Coachman's Eden

3.5 out of 5
Coachman's Eden
46 Princes Highway, Corner of Irene Crsnt & PrincesHwy, Eden, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 167 out of 282 reviews" "
Rating 8 - Good. 83 out of 282 reviews" "
Rating 6 - Okay. 17 out of 282 reviews" "
Rating 4 - Poor. 11 out of 282 reviews" "
Rating 2 - Terrible. 4 out of 282 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laynie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Dennis

Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very spacious room exceeded expectations with a modern bathroom. Not sure if the exhaust fan for the bathroom worked but the shower pressure and hot water were excellent. Beds are comfortable, towels soft and convenient park right out front.
Stayed 1 night in Apr 2024

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff very helpful excellent room quiet clean comfy Highly recommend Excellent value for money Will revisit for sure
Stayed 1 night in Apr 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent motel. Very clean rooms and comfortable beds. Reliable wifi. Very nice family operating the motel.
Stayed 1 night in Apr 2024

8/10 Good

Miller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WIFI was quite slow
Stayed 1 night in Mar 2024
Response from Coachman's Eden. on 18 Mar 2024
Hi Miller, Thankyou for your review!We do apologize for any internet problems you were having, we are working to make every aspect of this place even better!

10/10 Excellent

Maggie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only a very pleasant place to stay,, very clean, comfortable and quiet, all staff were very welcoming. We were travelling with our pets, and the place was not only pet friendly, it was pet welcoming. Many thanks.
Stayed 1 night in Mar 2024
Response from Coachman's Team on 7 Mar 2024
Hi Maggie, thank you so much for your review!We are so glad you and your furry friend enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic setup for a family suite, very clean tidy and safe
Stayed 2 nights in Mar 2024
Response from Coachman's Team on 4 Mar 2024
Hi Josh, Thankyou so much for your review!

8/10 Good

Jamie

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Good clean Good value Dog friendly Comfy bed
Stayed 1 night in Feb 2024
Response from Coachman's Team on 25 Feb 2024
Hi Jamie, Thanks for your review!We hope to see you again.

8/10 Good

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Breakfast needs quite a lot of attention please Bit of a scramble and no butter Early days for new owners but feel sure they will get there and go well 👍 thank you
Stayed 1 night in Feb 2024
Response from Coachman's Team on 25 Feb 2024
Hi David, Thankyou for the review and your feedback.We aim to make this motel the best it can be!We hope to see you again.

8/10 Good

Jan

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
It was a good stay as we had a dog. The only thing was we were not told it was an extra $15 for the dog when we called on the phone from the girl, she did apologise which we were fine with. Pool would have been a great option but unfortunately it was not operational due to a table and chairs in it and not clean. Other than that it was nice
Stayed 1 night in Feb 2024
Response from Coachman's Team:) on 20 Feb 2024
Hi Jan, Thank you so much for your review and the feedback!We are working hard to make this motel a better place every single day, so anything helps!

8/10 Good

Marli

Liked: Cleanliness, staff & service
Front door mat was covered in leaves broken twigs. A sweep is all that’s needed!
Stayed 1 night in Feb 2024
Response from Coachman's Team:) on 20 Feb 2024
Hi Marli, Thank you for the review.We will take this feedback and make sure we work to make this a better motel every day!

10/10 Excellent

Peter, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and decent motel on the edge of Eden but still only a short drive to the shops. Would happily stay there again.
Stayed 1 night in Feb 2024
Response from Coachman's Team :) on 14 Feb 2024
Hi Peter, Thankyou so much for the review!

10/10 Excellent

Bruce

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Coachman's Team :) on 12 Feb 2024
Hi Bruce, Thanks for the review!

8/10 Good

Michelle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great, relaxed atmosphere and staff were friendly and helpful. Only downside was cleanliness. I cleaned the room for myself and family to use. I was told new management wa just about to take over and deal with the issue.
Stayed 7 nights in Jan 2024
Response from Coachman's Team:) on 8 Feb 2024
Hi Michelle, Management has since changed over and we want to work to ensure that this kind of this does not happen again. We are sorry for your experience and hope we can one day make this 4 star a 5 star for you!We are so glad you enjoyed your stay regardless!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Coachman's Team:) on 8 Feb 2024
Hi Mark, Thanks for the great review!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
A Linked Double
Good location, easy parking, rooms were clean and tidy, facilities were okay. Negative’s were having to use the same sink to wash dishes and wash ourselves and the fact that it’s advertised as a ‘Queen’ bed when it’s actually two single beds pushed together without a topper. It’s a linked double!! Effectively you’re sleeping separately or for one of you it’s the join and extremely uncomfortable. Good Shower!
Stayed 1 night in Feb 2024
Response from Coachman's Team:) on 8 Feb 2024
Hi John, Thankyou for the review and the feedback!We strive to better our lovely motel, so any feedback helps us!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Coachman's Team:) on 8 Feb 2024
Hi Robert, Thanks for the review!

8/10 Good

Scot

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Chair was broken and drain over flowed the first night
Stayed 2 nights in Feb 2024
Response from Coachman's Team:) on 8 Feb 2024
Hi Scot, Thankyou for the review and the feedback, we want to ensure things like this are fixed up!

10/10 Excellent

Katrina

Stayed 1 night in Feb 2024
Response from Coachman's Team:) on 8 Feb 2024
Hi Katrina, Thanks for the great review!

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities
Easy booking, friendly service, feel comfortable, good.
Stayed 1 night in Jan 2024
Response from Coachman's Team:) on 8 Feb 2024
Hi Barbara, Thank you for the review!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
Lovely place, clean and comfortable.
Stayed 1 night in Jan 2024
Response from Coachman's Team:) on 26 Jan 2024
Hi Sarah, Thank you for the review!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Coachman's Team:) on 25 Jan 2024
Hi Sharon, thanks for the review!

10/10 Excellent

Anna

Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024
Response from Coachman's Team :) on 21 Jan 2024
Hey Anna! Thanks for the great review!!

8/10 Good

Antonina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy stop over. Very neat, tidy and affordable
Stayed 1 night in Jan 2024
Response from Coachman's Team :) on 21 Jan 2024
Hi Antonina, Thanks for the review!

10/10 Excellent

Maria de las Nieves

Liked: Property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2024
Response from Coachman's Team :) on 18 Jan 2024
Hi Maria!Thanks for the review!

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Response from Coachman's Team :) on 18 Jan 2024
Hi John, Thanks for the review!

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Coachman's Team :) on 18 Jan 2024
Hi William, Thanks for the review!

10/10 Excellent

Silvano

Liked: Cleanliness, staff & service, property conditions & facilities
Room good size came with kettle,toaster, microwave, fridge and toaster was handy as usually leave early so was toast and coffee was on the menu. Note they do do a light breakfast which was included.
Stayed 1 night in Jan 2024
Response from Coachman's Team :) on 18 Jan 2024
Hi Silvano,Thankyou for your review!We are glad you enjoyed your stay with us.

6/10 Okay

Kerry

Travelled with family and small children
Liked: Cleanliness
Rooms were basic but clean and well equipped. Breakfast, while free, was very basic (cereal and toast) and lacking in options, especially for special dietary needs.
Stayed 1 night in Jan 2024
Response from Coachman's Team :) on 18 Jan 2024
Hi Kerry, Thanks for the feedback!

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice overnight stay for the second time.
Stayed 1 night in Jan 2024

4/10 Poor

Esther

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room needed a good full clean. Thick dust on the AC unit, and on the bathroom fan. The bathroom needed a proper clean, as the toilet needed a scrubbing and appeared to not have been cleaned in a long time. The corner of the shower also needed to be cleaned. The beds were comfortable and the sheet/bedding was clean. Eden as a town was a wonderful place to stay. We enjoyed walking around the town.
Stayed 1 night in Jan 2024
Response from Coachman's Team:) on 14 Jan 2024
Hi Esther!Thankyou for the feedback.We strive to better ourselves every day so this is all something we will work on! We are beyond glad you enjoyed yourself in town!Thankyou again

4/10 Poor

Shiela

Disliked: Cleanliness, amenities
The location wasn’t convenient to the beach as thought would be in the picture. The plates not arranged and everywhere, no forks nor tea towel. The pool looks dirty and not maintained as shown in the advertisement in wotif. The receptionist told us there was access at the backyard of the hotel to the beach but there wasn’t. The information in the wotif is different from the actual situation. Not recommended.
Stayed 1 night in Jan 2024
Response from Coachman's Team :) on 14 Jan 2024
Hi Sheila, we are sorry you did not enjoy your stay how we hoped you would.The pool is currently having troubles with the local kids throwing things such as bricks and mulch in which is now a police matter so that is something that will be worked on.Through our back gate we have access to the board walk which is about a 2km walk to the beach, sorry if you were informed differently.Thankyou for your feedback

10/10 Excellent

Zehra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from AnneMaree on 13 Jan 2024
Hello Sheila, the Coachmans Motel is situated on the far north end of Eden well away from the beach. Sorry if you feel you have been mislead. Our pool has some marks on the bottom which we are unable to get off however our water is clear and safe to swim. thank you for bring your room issues to our attention we will endeavor to do better

6/10 Okay

Andreas

Travelled with partner
Liked: Staff & service, amenities
It was the worst hotel so far along our 2500 km route along the east coast, but in terms of price it was in the upper middle range. I wouldn't book it again. I couldn't sleep much because I could hear everything from the neighbors left and right. When someone goes to the toilet or showers at night, the bathroom pipes squeak. Towels had stains. But the bed was comfortable and the facilities are good. The staff was friendly.
Stayed 1 night in Jan 2024
Response from anneMaree on 11 Jan 2024
Sorry you stay with us was unpleasant unfortunately we have no control over noisy Neighbours unless alerted. Glad to hear our beds are comfy and you liked our staff. we wish you well on your travels. AnneMaree

6/10 Okay

Peter

Stayed 1 night in Jan 2024
Response from AnneMaree on 11 Jan 2024
Good Afternoon, Peter thank you for your review we hope to see you again on your travels AnneMaree

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Coachman's Team :) on 9 Jan 2024
Thanks so much for the review Patricia!

10/10 Excellent

PAHEERATHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff. Nice stopover
Stayed 1 night in Dec 2023
Response from Coachman's Team :) on 9 Jan 2024
Hi! Thank you for the review!

2/10 Terrible

Neala

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Shower flooded whole bathroom and when reported to reception staff they acknowledged it was already known. NO discount or mention beforehand. Also zero phone and internet service.
Stayed 1 night in Dec 2023
Response from Coachman's Team on 1 Feb 2024
Hi Neala, Thankyou for this feedback and information.

10/10 Excellent

Joery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. All good.
Stayed 1 night in Jan 2024
Response from AnneMaree on 7 Jan 2024
beautiful, no complaints are our goal :)Thank you and we hope to see you again.

2/10 Terrible

Ali

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from AnneMaree on 7 Jan 2024
thank you for choosing us we hope to see you again

4/10 Poor

Shanjive

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Booked a place for two nights. Positives : - Can park directly in front of rooms Negatives : - No room service. Despite the website saying room service available on request - but when I asked, i was told they don’t provide room service. - Tiny rooms with very inconvenient layout - Very uncomfortable mattress - No dining options and a terrible bar - “Free wifi” which you can’t connect to and even if you are connected, it won’t load anything. I thought this was the case for whole area, but I connected to a free wifi at a pub down the road, and it was super fast - Staff communication is an absolute zero. When asked about the wifi, I was told it is just Eden ! - Had a massive mess up with my two nights booking and they were blaming Expedia for it. Tried to find me other room in the area but couldn’t then I ended up staying in the room i booked for and apparently the family who had double booked my room had to be turned away.
Stayed 2 nights in Dec 2023
Response from Justin on 29 Dec 2023
Hi Shanjive, Thanks for the review. In regards to your booking, and after speaking to Expedia we confirmed that it was an issue with OTAs. However, we fixed the issue, and the problem was resolved with the other guest finding accommodation at our expense, due the mix up with Expedia. In regard to the Wi-Fi and phone service this has been an issue in the area we apologies for the inconvenience.

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from AnneMaree on 7 Jan 2024
thank you we hope to see you again sometime. :)

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager booked us in and was most very pleasant. The room was clean and the bed was comfortable. We could also park our car right outside the room. Would stay again next time in the area.
Stayed 1 night in Nov 2023
Response from Coachman's Team:) on 23 Dec 2023
Hi Bruce, Thanks for the review!We hope to see you again!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was easy, and the included breakfast was a nice bonus.
Stayed 1 night in Dec 2023
Response from Coachman's Team:) on 23 Dec 2023
Hi Daniel, Thanks for the review!

10/10 Excellent

ranjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely maintained
Stayed 1 night in Dec 2023
Response from Coachman's Team:) on 15 Dec 2023
Hi Ranjit,Thankyou for your review!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible from princes hwy but back enough that traffic noise was low.
Stayed 3 nights in Dec 2023
Response from Coachman's Team:) on 15 Dec 2023
Hi Patrick, Thanks for the review!

10/10 Excellent

Marea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a comfortable stay. Breakfast was a bonus. Manager was friendly and helpful.
Stayed 2 nights in Dec 2023
Response from Coachman's Team:) on 9 Dec 2023
Hi Marea!Thankyou for your review, we hope to see you again!

8/10 Good

Alan

Liked: Cleanliness
hard to give an opinion, as we arrived, got the key, went to our room, stayed there all night, and left early the next morning without seeing anyone.
Stayed 1 night in Dec 2023
Response from Coachman's Team on 17 Dec 2023
Hi Alan, Thanks for the review.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful Receptionist/Owner/manager? I booked online and entered the wrong year but she was able to change it for me.
Stayed 1 night in Dec 2023
Response from Coachman's Team:) on 6 Dec 2023
Hi Mark, glad you enjoyed your stay! Thanks for the great review!