Search Hotels Near Ecomusee Berbere, Ourika

"Staff is GREAT!!!"

"We had the best time at the Palais Moulais Said Spa - our favourite stay across our trip. Reda was the most welcoming host, who gave us so many tips, advice and local knowledge as well as making us laugh each day. We are very grateful for the hospitality, the ideal location of the spa, and the overall comfort. This is definitely where we would book to stay again should we return to Marrakech. "

"Our flight got delayed and my daughter was alone at the hotel. Siham at the front desk helped her with the information she needed. Also she guided us with the area and also was ready to refund us for the days we did not stay. The welcome was really nice and the rooms were kept in good shape. The break fast was the best we had in Marrakech"

"Amazing Hotel all around! Truly spectacular "

"Excellent "

"Very clean rooms with friendly staff members "

"Top notch service globally, been to a lot of resorts and this is definitely top 3"

"This place is like no other - heaven on earth. The check-in process was smooth and efficient. Our villa was brilliant. It was huge with our own pool (not heated and therefore we could not use it as the water was cold), a heated jacuzzi, a living room, bedroom and a large bathroom and a store room. The bed was huge and luxurious. The bathroom had a hand-held shower, a rain shower and the best was a waterfall shower! The in-house service was exemplary. We had a direct contact with our butler via whatsapp. The team were wonderful in responding to our messages within a couple of minutes. Noura, from the service team, was fantastic. She was very pleasant and helped us sort out a small issue in the bill with great professionalism. The breakfast was excellent and Kariba and Malik made us feel at home. We booked a lot of excursions, like a visit to Imlil in the Atlas mountains, desert experience, guided tour of the old city through the concierge. Syeed who helped us, in my opinion, is the best concierge I have ever seen. His choice of places, guides, restaurants to eat were excellent. He was patient and took a genuine interest in our trips. The cars from the hotel were large, clean and spacious. The drivers always had a smile on their face. Dawood, Mohammad and Imad in particular stood out. Dawood in particular gave us a lot of history facts during our drive to the desert. We even had Thomas, the general manager, stop by and have a chat with us as we were about to leave."

"Excellent "