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"Front desk clerk refused to check us in at 3:49pm, even though we were only 11 minutes early. We argued and she finally agreed. However, she had a, "printer issue," and didn't actually hand us the keys until right at check in time. I suspect the general manager has told staff they are not to check any guest in early. We often spend time in La Grande, but we will not be staying at this Best Western again. A 4:00pm check in time is ridiculous to begin with. Whatever happened to 3:00pm check in times?"

"Breakfast was amazing, room was clean and easy access to outside "

"The staff was very welcoming and the hotel was comfortable."

"Very welcoming to our cat. Staff was friendly. The property is old but has had some updates. They have kept it clean "

"The air conditioning/heat unit did not work at all. Fortunately, we were on the second floor and you were able to leave a window open overnight. The other matter was that the windows were terribly dirty on the inside. It looked like they had not mean clean sometimes. On another note, the staff was very pleasant and helpful."

"Good parking, super clean room, staff was very friendly. Breakfast was the simple stuff, muffins, yogurt, packets of oatmeal kind of stuff. "

"I have stayed here before. The breakfast is still excellent. However, the rooms seem a little worse for wear. "

"Stayed three nights. Quiet. Comfortable bed. Walked to Wingers diner next door. Did not use the pool or eat breakfast there. "

"Didn't come to shop. Staff & laundry was good."