"I managed to book one night while we were online from the Crown Princess, we disembarked in Sydney, caught a taxi. Arrived at Mercure about 10am, we knew check-in was at 3pm, Sebastian our concierge was very efficient, he took our luggage into storage, so we could explore, then the luggage were put into our room. We were travelling by train to Broadmeadows Victoria the next morning, so the evening concierge booked our taxi to Central Station which was also promt. I appreciated the hidden lights, because my eyes are sensitive to bright lights. I happen to be writing this review at the Oaks on St Kilda Rd & there is a big difference in 4 star ratings, the Mercure definitely deserves that rating, the Oaks classifies mid range 3 star"
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