Search Hotels Near East Stroudsburg University, East Stroudsburg

"Our room was a disaster. The heating unit was not functional, making it cold for us. The drain for the tub never went down so we had to shower in a filled tub. We told maintenance which took them almost 12 hours to get to us. He put Drano down the tub and that never worked. The telephone had no connection. And the heating unit he said “it is what it is”. I attempted to email and call the manager 3 times to resolve it with no resolution. "

"no"

"Great "

"The toilet kept making a sound all night"

"The bed in our room was absolutely disgusting. It looks like there was either mold or bedbug poop all over. So they moved us to a second room and that second room was even worse. The bed was covered in all kinds of fun stuff, including food and blood. They refused to refund us. They instead sent a housekeeper who was carrying a pile of balled up sheets and was coughing all over them. He then took the dirty bedsheets off and put them on top of the clean sheets prior to putting them on the bed. At that point we gave back the key card in and left. We are currently figuring out how to get refunded since hotels.com isn’t helping"

"The hotel looks more like a motel. There are people living there, and as soon as you arrive it smells strongly like cigarettes and marijuana. You can call and call, and no one answers. The room itself is clean, but it still smells a lot like marijuana. The jacuzzi’s water handle is broken, so you can’t turn the water on properly. The only good thing is pets friendly and it’s free "

"The staff were very welcoming! The room was very clean, the croissants were delicious, my only issue was the parking was a bit odd, other than that we had a great experience!"

"Was ok"

"great stay!"