Terrible is an understatement. Let's start with how dirty the rooms are... There was a used qtip on the floor under the sink. There were someone else's hair strands all over the bathroom, sink, towels... Gross! It looked like our room carpet has not been vacuumed in decades as we kept on seeing food particles all over. Elevators - there are 4, but they get stuck if there are more than 5 people in them or they reset as someone gets off and you have to rush to repress the numbers, otherwise you will be riding somewhere else. Oh and they also charge you $14 nightly to park your car... And that is after you have to shlepp your luggage down the stairs from whichever floor you are on, because the wait for the elevator is over an hour... Let me put it this way... This hotel is in major need of some tender love and care! So disappointing! Definitely not what you expect from Hilton.