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"I stayed at this Hotel for a couple nights. All the staff I dealt with were very helpful and friendly. The room was spacious and the bed was very comfortable, but the decor needs refreshing. I had dinner in the Bar area on two occasions and the food was fantastic - well done to the Chefs. During the second night visit to the Bar, it was quite busy and there was only one operative doing everything (serving, making cocktails, clearing tables etc). I saw people including myself had to get up on several occasions to request for drinks or the bill. After I left the Bar, I went straight to the Front Desk and spoke with a Receptionist. On a positive note, the waiter operative was very friendly and did all that he could, so a massive well done to Roman. The location was fantastic and I would definitely consider staying again if I return to Krakow. Overall, it was a positive stay. "

"Good breakfast, but you have to walk across to the other hotel. Swimming pool is also in the hotel nest door. "

"Great hotel but the AC was broken and the room shampoo and conditioner were empty on arrival. "

"Amazing location with an excellent staff. This is a must stay in Krakow."

"There was no hot water, The water was timid at best. Had to let shower run a while at a lower pressure to get it mildly warm to take shower. The shower temperature controller came off in my hand, It wasn’t securely fixed"

"I booked this hotel on the basis of it being slightly out of the centre and therefore quieter. However I had the worst night sleep of my life as there was an all night rave going on in the hotel (an organised event!) and I was on the first floor above it. The bed was literally vibrating from the bass and when I phoned down at 3.16am I was told by reception ‘there is noting we can do’. Awful, not what I expect from Hyatt."

"Breakfast great, clean room, nice bed, had a good rest "

"Reception staff Karolina very polite and professional "

"Absolutely amazing 7night stay at The Crown Krakow Center. Every member of staff we encountered was very polite, friendly and helpful. The breakfast to start the day is fantastic with lots of choice on the continental breakfast and then you could order from cooked breakfast menu. Added bonus of the 3 tier stand with salad, meats, cheeses and fresh fruit which we very much enjoyed."