Search Hotels Near Eagle Trace, Coral Springs

"Upon check-in, one of the rooms was in an appalling and clearly unacceptable condition. The sheets had visible blood and semen stains, there was a cockroach on the floor, and the room smelled strongly of urine. I brought this to the front desk’s attention and was given a full refund for that room, which I appreciate. However, that refund meant my teenage son and teenage nephew had to stay in my room for the entire seven nights. My room itself was also not properly cleaned: it had a strange odor and was noticeably dirty. After traveling for 20 hours from Michigan, we were exhausted and hoping to rest, but instead I had to immediately clean the room and wash the bedding myself. Because of this, I had to spend approximately $50 on cleaning supplies, laundry detergent, and other items, as well as pay to wash all the bedding. In addition, we were required to purchase toilet paper for our room, which is a basic amenity that should be provided at no extra cost. While I understand this is an extended-stay property, the environment during our stay was extremely concerning. I personally witnessed multiple drug deals and loud, disturbing altercations occurring near the main entrance. When I reported this to the front desk, I was told it was “a personal matter,” which did nothing to reassure me as a guest about my family’s safety and comfort. Because it was spring break, it was very difficult to find alternative accommodations that were both available and reasonably priced, we stayed."

"Hotel was terrible, dirty, garbage all around, bed was wet , liking water from the ceiling over the bed !!!!!it was a night mare , of course I cancelled my reservation and now trying to get my money back can you please help on it"

"Parking was easy and free, free breakfast, friendly staff, AC was perfect, and the everything was very clean!"

"Everything was good "

"Very good. Breakfast staff was excellent. "

"The staff were very friendly and helpful. The breakfast was good, just the right amount of choices. Coffee was hot and strong like the way I like it. Parking was convenient and close to hotel. Would definitely stay here again."

"Break fast was good staffing good customer service parking was good "

"Breakfast was normal "

"Very professional and friendly staff All areas, front desk, Cafeteria, engineering. Great location and amemties. Will return without hesitation."