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Reviews of Hawthorn Suites by Wyndham Dwarka

5 out of 5
Hawthorn Suites by Wyndham Dwarka
Baradia Road, Dwarka, Gujarat

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 23 reviews" "
Rating 8 - Good. 4 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 3 out of 23 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

NIMESH

Stayed 1 night in Apr 2024
Response from Manveer Kapoor on 1 May 2024
Dear NimeshGreetings from Hawthorn Suites by Wyndham Dwarka !Thank you for choosing to stay with us and also for rating us with 5 out of 5.We are waiting for you for yet another beautiful stay with us.Warm Regards,Manveer KapoorGeneral Manager

10/10 Excellent

Mansuk

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best property I have been to in India. Very clean and great aminities.
Stayed 1 night in Apr 2024
Response from Manveer Kapoor on 1 May 2024
Dear Mansuk,Greetings from Hawthorn Suites by Wyndham, Dwarka !!Thank you for your wonderful feedback and I am delighted to know you had a pleasant stay at the resort. Your kind words of appreciation about the various resort services and facilities would certainly go a long way in boosting the morale of the team to even do better and excel in everything they do on a day-to-day basis to make sure our esteemed guests like yourself are more comfortable and well looked after.Once again I would like to thank you for writing this beautiful review. We are waiting for you for yet another beautiful stay with us.Warm Regards,Manveer KapoorGeneral Manager

10/10 Excellent

Nikesh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property, very serene and peaceful has a very soothing music played across the property. The food is also good, a special mention for the head chef who makes it a point to meet the guests and ensure the food is according to their preference.
Stayed 2 nights in Mar 2024
Response from Manveer Kapoor on 17 Apr 2024
Dear NikeshThank you for your recent stay and feedback.We are delighted to know that you enjoyed the hotel ambiance and the hospitality from our staff. I have passed on your compliments to Chef Rajendra and he is glad he could be of help.Once again, I would like to thank you for writing this beautiful review. We are waiting for you for yet another beautiful stay with us.Warm Regards,

10/10 Excellent

Bipinbhai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No words to say what don’t i like. Everythings are ok.
Stayed 1 night in Feb 2024
Response from Manveer Kapoor on 17 Apr 2024
Dear Bipin bhaiGreetings from Hawthorn Suites by Wyndham Dwarka !Thank you for choosing to stay with us and also for rating us with 5 stars.We are waiting for you for yet another beautiful stay with us.Warm Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had 2 night stay. Breakfast was excellent with variety of choices. I asked for a nail cutter that was promptly provided. Check in and Check out Staff was very friendly. The Hotel Location is quite far off, so getting a Taxi or Auto Rickshaw is a practical problem. However, Hotel Staff did provide me the contact phone number for getting a Taxi which was very helpful and the Driver came before time for pickup. Many Thanks for this Service
Stayed 2 nights in Jan 2024
Response from Manveer Kapoor on 17 Apr 2024
Dear Guest,Greetings from Hawthorn Suites by Wyndham, Dwarka !!Thank you for your wonderful feedback and I am delighted to know you had a pleasant stay at the resort. Your kind words of appreciation about the various resort services and facilities would certainly go a long way in boosting the morale of the team to even do better and excel in everything they do on a day-to-day basis to make sure our esteemed guests like yourself are more comfortable and well looked after.Once again I would like to thank you for writing this beautiful review. We are waiting for you for yet another beautiful stay with us.Warm Regards,

10/10 Excellent

Samir

Stayed 2 nights in Jan 2024
Response from Manveer Kapoor on 17 Apr 2024
Dear SamirGreetings from Hawthorn Suites by Wyndham Dwarka !Thank you for choosing to stay with us and also for rating us with 5 stars.We are waiting for you for yet another beautiful stay with us.Warm Regards,

6/10 Okay

Vikas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great value for money and amazing facilities
Positive Points: - The property was impeccably clean and well-maintained. - The food was exceptional, and the dining experience, especially during breakfast, exceeded expectations (A+++). - The staff was consistently friendly and wore welcoming smiles. Areas for Improvement: - Check-in process was prolonged, requiring more time than expected. - Encounter with malfunctioning door locks prevented us from leaving the room freely. - Although a kettle was provided later, it was missing its base, hindering our ability to enjoy in-room tea or coffee. - The hotel's location is somewhat remote, making it a bit distant from the city center. Overall Impression: Despite the minor inconveniences, this property offers a pleasant experience with numerous family-friendly activities. I recommend visiting the resort with ample time to fully indulge in its facilities.
Stayed 1 night in Jan 2024
Response from Manveer Kapoor on 17 Apr 2024
Dear VikasThank you for taking the time to give your feedback.We regret that we were unable to meet the desired level of services as expected by you. Please accept our sincere apologies for the concerns you shared about your experience. I assure you we are working diligently to address the issues highlighted in your review.We request you to treat this as an isolated incident and look forward to your next visit with us to give us a chance to serve you.Warm Regards,

8/10 Good

Suhas, SPRING VALLEY

Travelled with family
Liked: Amenities
The toilet in my room had water running in it. Brought it to the staff’s attention early in the afternoon. The problem was not fixed even at the checkout time, next morning. The restaurant offered a wide variety of great vegetarian/vegan food for both dinner & the breakfast. People were feasting rather well. Complemented v positively to the Chef & the manager. Overall large campus provided tranquility, greenery, privacy & delight.
Stayed 1 night in Jan 2024
Response from Manveer Kapoor on 17 Apr 2024
Dear SuhasGreetings from Hawthorn Suites by Wyndham Dwarka !Thank you for choosing to stay with us and also for rating us with a score of 4 out 5.We are waiting for you for yet another beautiful stay with us.Warm Regards,

10/10 Excellent

Meeta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manveer Kapoor on 17 Apr 2024
Dear MeetaGreetings from Hawthorn Suites by Wyndham Dwarka !Thank you for choosing to stay with us and also for rating us with 5 out of 5.We are waiting for you for yet another beautiful stay with us.Warm Regards,

8/10 Good

Jevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. The internet didn't work in our room but everything else was good.
Stayed 2 nights in Nov 2023
Response from Manveer Kapoor on 17 Apr 2024
Dear JevinGreetings from Hawthorn Suites by Wyndham Dwarka !Thank you for choosing to stay with us and also for rating us with 4 out of 5.We are waiting for you for yet another beautiful stay with us.Warm Regards,

10/10 Excellent

Sanjay

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Doable
Stayed 1 night in Oct 2023
Response from Manveer Kapoor on 17 Apr 2024
Dear SanjaayGreetings from Hawthorn Suites by Wyndham Dwarka !Thank you for choosing to stay with us and also for rating us with 5 out of 5.We are waiting for you for yet another beautiful stay with us.Warm Regards,

2/10 Terrible

Nisarg

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Manveer Kapoor on 3 Mar 2023
Dear NisargGood Afternoon!Please advise a good time to call!regards

2/10 Terrible

rajeshkumar

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Very bad service. Staff was not trained at all. Booked 7 rooms, they separated us to 2 different corners of the hotel. Buggy took ages to come. Restaurant staff and chef refused to accept their mistake
Stayed 1 night in Apr 2022
Response from Manveer Kapoor on 31 May 2022
Dear Rajesh, Thank you for taking the time to give your feedback! We regret that we were unable to meet the desired level of services as expected by you. Please accept our sincere apologies for the concerns you shared about your experience. I assure you we are working diligently to address the issues highlighted in your review. We request you to treat this as an isolated incident and look forward to your next visit with us to give us a chance to serve you. Warm Regards,

10/10 Excellent

patel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice brakfast
Stayed 1 night in Oct 2021
Response from Manveer Kapoor on 23 Oct 2021
Dear Mr. Patel, Greetings from Hawthorn Suites by Wyndham Dwarka ! Thank you for choosing to stay with us and also for rating us with 5 stars. We are waiting for you for yet another beautiful stay with us. Warm Regards, Manveer Kapoor General Manager

10/10 Excellent

JANAK J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything very nice except drivers are treated inhumanly in such a large and expensive facility. No place from r drivers, no shade, no toilets, no refreshments and no night stay facility. That is a real shame
Stayed 2 nights in Aug 2021
Response from Manveer Kapoor on 2 Sept 2021
Dear Janak, Thank you for your recent stay and feedback. We are delighted to know that you enjoyed the hotel ambiance and the hospitality from our staff. Please accept our sincere apologies for the concerns shared by you. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Warm Regards, Manveer Kapoor General Manager

8/10 Good

Milan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2021
Response from Manveer Kapoor on 17 Jul 2021
Dear Milan Thank you for choosing Hawthorn Suites By Wyndham Dwarka for your recent holiday. The entire team would like to take this opportunity to thank you for your valuable business and for the time taken out by you to review our property. All of us at the resort are glad to know that you had an enjoyable holiday and were pleased with the quality of the food served, the services and the facilities provided by our staff during your recent stay The entire team now looks forward to welcoming you back to our resort on your next visit to Dwarka, Regards

2/10 Terrible

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Houskeeping service is terible. Very very very disappointed. I stayed for 3 night 4 days. There were so much insects inside the room. I strongly suggest to do not stay with kid under 10 years age. And do not prefer to stay on weekends and holidays. Food is really good. Property is awesome. But service is extremely extremely poor
Stayed 3 nights in Jul 2021
Response from Manveer Kapoor on 3 Aug 2021
Dear Guest, Greetings from Hawthorn Suites by Wyndham, Dwarka! I am sorry to hear that during your visit we were unable to deliver the service standards that we always provide to our valued guest. We have taken careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you. I am rigorously following up with my team on the concerns raised by you. We request you to provide us with another opportunity to serve you better and to regain your confidence in Hawthorn Suites, Dwarka. Warm Regards, Manveer Kapoor

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very good ...and enjoying 2 days with family and kids .....
Stayed 2 nights in Jan 2021
Response from Manveer Kapoor on 6 Jan 2021
Dear Guest, Greetings from Hawthorn Suites by Wyndham, Dwarka! We are glad that you enjoyed your stay at our eco-spiritual resort. Thank you so much for your valuable comments which motivates the team members to perform to their level best. We look forward to welcoming you again soon! Regards, Manveer Kapoor

10/10 Excellent

Nandkumar

Stayed 2 nights in Feb 2024
Response from Manveer Kapoor on 17 Apr 2024
Dear NandkumarGreetings from Hawthorn Suites by Wyndham, Dwarka !!Thank you for your wonderful feedback and I am delighted to know you had a pleasant stay at the resort. Your kind words of appreciation about the various resort services and facilities would certainly go a long way in boosting the morale of the team to even do better and excel in everything they do on a day-to-day basis to make sure our esteemed guests like yourself are more comfortable and well looked after.Once again I would like to thank you for writing this beautiful review. We are waiting for you for yet another beautiful stay with us.