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Hotel Viktoria Neuss

Hotel in Neuss with 24-hour front desk

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Photo gallery for Hotel Viktoria Neuss

Dining
Exterior
In-room safe, desk, rollaway beds, free WiFi
Daily to-go breakfast (EUR 7.90 per person)
Lobby
Reviews
6.4

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Kaiser-Friedrich-Straße,Innenstadt, 2, Neuss, North Rhine-Westphalia, 41460
  • Popular LocationMarina Düsseldorf10 min drive
  • Popular LocationMedienhafen11 min drive
  • Popular LocationMesse Düsseldorf15 min drive
  • AirportDüsseldorf (DUS-Düsseldorf Intl.)21 min drive

Most relevant reviews

ExperimentalCarousel

6/10 Okay

Anne
Nov 12, 2019
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Room options

View all photos for Basic Double Room

Basic Double Room | In-room safe, desk, rollaway beds, free WiFi

Basic Double Room

Highlights

TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
Desk
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Twin Single Room

In-room safe, desk, rollaway beds, free WiFi

Basic Twin Single Room

8/10 Very good

Highlights

TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
Desk
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Queen Single Room

In-room safe, desk, rollaway beds, free WiFi

Basic Queen Single Room

7.1/10 Good

Highlights

TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
Desk
In-room safe
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Twin Double Room

In-room safe, desk, rollaway beds, free WiFi

Basic Twin Double Room

10/10 Exceptional

Highlights

TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
Desk
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Queen Double Room

In-room safe, desk, rollaway beds, free WiFi

Basic Queen Double Room

Highlights

TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
Desk
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Single Room

In-room safe, desk, rollaway beds, free WiFi

Basic Single Room

Highlights

TV
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
Desk
In-room safe
  • Sleeps 1
  • 1 Single Bed

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About the area

Neuss

Located in Neuss, Hotel Viktoria Neuss is in the city centre and near a train station. Mitsubishi Electric Hall and Museum Insel Hombroich are cultural highlights, and some of the area's activities can be experienced at Port of Neuss and Jever Fun Skihalle. Rheinufer and Theatermuseum Dusseldorf are also worth visiting.
Visit our Neuss travel guideOpens in a new window

What's nearby

  • Marina Düsseldorf - 10 min drive
  • Medienhafen - 11 min drive
  • Rhine Promenade - 11 min drive
  • Mitsubishi Electric Hall - 14 min drive
  • Messe Düsseldorf - 15 min drive

Getting around

  • Glockhammer Tram Stop - 11 min walk
  • Neuss Central Station - 13 min walk
  • Düsseldorf Intl. Airport (DUS) - 21 min drive

Restaurants

  • Heinemann Konditorei Café - 11 min walk
  • Herzog von Burgund - 10 min walk
  • Anatolia Restaurant - 11 min walk
  • Mauerwerk - 9 min walk
  • Chicoffee Rösterei - 11 min walk

About this property

Hotel Viktoria Neuss

Hotel in the city centre
Hotel Viktoria Neuss provides everything that you need. Guests can connect to free in-room WiFi.
Additional perks include:
  • Breakfast (surcharge), a lift and smoke-free property
  • A front desk safe, luggage storage and a 24-hour front desk
Room features
All 75 rooms have amenities, such as free WiFi, safes and room service.
Other amenities include:
  • Bathrooms with showers and hairdryers
  • 26-inch TVs with satellite channels
  • Daily housekeeping and desks

Languages

English, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily breakfast to-go available 6:30 AM to 11:30 AM for a fee: EUR 7.90 for adults and EUR 3.95 for children

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping

Accessibility

  • Lift

More

  • 5 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 26-inch TV with satellite channels

Food and drink

  • Room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately EUR 7.90 for adults and from EUR 3.95 for children
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Novum Hotel Viktoria
Parkhotel Viktoria Hotel
Parkhotel Viktoria Hotel Neuss
Parkhotel Viktoria Neuss
Viktoria Neuss
Novum Viktoria Neuss
Novum Viktoria
Hotel Viktoria Neuss
Hotel Viktoria Neuss Hotel
Hotel Viktoria Neuss Neuss
Novum Hotel Viktoria Neuss
Hotel Viktoria Neuss Hotel Neuss

Frequently asked questions

Is Hotel Viktoria Neuss pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Viktoria Neuss?

Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 15 (subject to availability).

What time is check-out at Hotel Viktoria Neuss?

Checkout is at 11 AM. Late checkout is available for EUR 15.00 (subject to availability).

Where is Hotel Viktoria Neuss located?

Located in the heart of Neuss, this hotel is 0.9 mi (1.4 km) from Port of Neuss and 2.1 mi (3.4 km) from Jever Fun Skihalle. Freizeitpark Heerdt and Museum Insel Hombroich are also within 6 miles (10 km). Glockhammer Tram Stop is 11 minutes by foot and Niedertor Tram Stop is 12 minutes.

Hotel Viktoria Neuss Reviews

Reviews

6.4
Rating 10 - Excellent. 21 out of 253 reviews" "
Rating 8 - Good. 86 out of 253 reviews" "
Rating 6 - Okay. 80 out of 253 reviews" "
Rating 4 - Poor. 38 out of 253 reviews" "
Rating 2 - Terrible. 28 out of 253 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

2/10 Terrible

Elena

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room I was put in was dirty with the traces of the previous guest everywhere.The receptionist was not able to resolve the issue and get me another room, though the hotel was half-empty. He also did not know who the manager was and how to contact him. After I checked out I was promised by the manager to get a refund for my stay, but it has been denied by the hotel when Hotels.com customer service called them about the issue. I was lied to by the hotel people that refund is coming from the booking site. Finally I had to open the dispute with my bank to get reimbursed for all physical and emotional damage I got through and all time spent.
Stayed 3 nights in Oct 2019

6/10 Okay

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service
In need of improvements but well worth the stay beds extra comfortable breakfast lovely
Stayed 4 nights in Jul 2019

8/10 Good

Jasmin

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Okay for a 1 night stay.
The breakfast was not bad - costs are EUR 7.95 per person. Well worth it. Room was ok, parking was not available, we had to walk 7-10 minutes to get to our car. Room was not cleaned thoroughly. Some debris behind the lamp, hair on the sheets and on the headboard. Wifi worked fine. Okay for a 1 night stay,
Stayed 1 night in Apr 2019

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with my stay. Cheap, convenient, great staff
Stayed 6 nights in Dec 2018

10/10 Excellent

Dmitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in a Quiet Place
Everything was alright. Except the cleaners appear early in the morning, and the walls between rooms are rather thin.
Stayed 7 nights in Dec 2018

6/10 Okay

Barbara

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2017

6/10 Okay

Thomas, USA

Liked: Staff & service
Disliked: Property conditions & facilities
Budget hotel, lobby looks nice but rooms need renovation, parking is a problem. The hotel has a parking garage which was full. Bathroom had strong moldy smell. The old cathode ray TV did not work. OK for a night if you can find a parking space.
Stayed 1 night in Sep 2017

4/10 Poor

charlie, uk

Disliked: Property conditions & facilities, room comfort
Thank god it was only one night
Tacky. No hot drinks. No fridge. Water in room, but you have to pay €4. This was a last resort. Only stay if you’re desperate
Stayed 1 night in Sep 2017