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"Nice location! Accommodating staff"

"We had a lovely stay at The Bristol Hotel, we had a great welcome, staff were lovely and always willing to help. Location of the Hotel is perfect, in the centre of the City and close to all amenities. If we come again to Bristol, we will certainly stay there. Rooms are clean and tidy, the main lounge is wonderful. "

"Great hotel, lots to do and lovely views"

"Elevator was broken. Old broken down furniture. Black mold in the bathroom. All around horrible property."

"Spa was great, we really enjoyed our day there, facilities were modern and we easily spent a few hours there. The breakfast is the morning was awesome and the staff were all great. The room was pretty tired, there was water on one of the bedroom walls, mouldy bathroom etc. Not unclean, just clearly a bit tired. What tainted our stay was how overpriced the bar / restaurant was, we had dinner on the friday night just a main and a single drink each and it came to £80 for the 2 of us. The food quality was basic pub standard so didn't justify the price tag, I bought a pint of Coke the next day and it cost £4.85. So I would definitely recommend avoiding their restaurant and heading to a local pub! "

"The room was not clean when we entered. There were dead bugs in the tub and some unknown substance near the sink. The white towels had brown / red stains. We asked for a change of the towels and those also had brown / red stains. Hotel is pretty old - paint is flaking off everywhere. No slippers in the room (had to ask for it). No tooth brush / tooth paste. Calls to conceirge were not answered. In terms of staff, I expected them to move my bags into my room given I'd dropped off my bags with them prior to my check in and then went outside for lunch / to explore the city. Spa wise - pretty well equipped with 2 saunas, 1 steam room, 1 salt room and 1 ice room. "

"Great location hotel. Friendly and helpful reception staff. Rooms only cleaned every 3 days which meant we were always chasing for top ups of teabags/milk and toilet roll. Very hard beds. Bar charges a “service charge” for pouring your drink and passing it to you - not table service - which we all found to be somewhat disagreeable . Did not try restaurants. "

"Nice deluxe room, good breakfast options, parking was safe, great location of the hotel and liked the staff's efforts to make Easter weekend feel special."

"Lovely room in excellent condition and great spa facilities "