Search Apart Hotels in Durrat Al-Arous

"Hotel is OK but staff leave a lot to be desired. I made a simple request to make a change to my booking. The front desk manager said it “shouldn’t be a problem” however his colleagues, notably Marah in reservations seemed to go out of their way to make it a problem. In consequence, I switched to another hotel and shall never return."

"We have booked with Expedia for five people for tonight and when we got to the hotel, we were told that we only paid for two people. It was a little over $1300 for the two nights and for tonight and when we go to the hotel, we were told that we only paid for two people. It was little over $1300 For the two nights and we had to pay extra $200 per night for a third person and the two other kids were free. Advice to book straight through the property to avoid surprises like that."

"Only 1 towel was given- had to ask for more as we are a family of 5. Internet router was located at front inside workers office which meant we had very little to zero wifi signal The kitchen was empty, we had to ask for plates/ pans/ cutlery , we were given plastic cutlery and plates Checking in wasnt easy either poor communication Would not recommend! "

"It was very good place to relax and getout of busy life! Sadam, who takes care of the property, is a great helper and very responsive. I am planning to come back again. "

"Was very good apartment but i faced very big trouble as i have luxury car which is costly and i couldn’t find a parking eveb in the street while the weather was so hot in this summer, when i asked the property about it, they advised the parking should be in the street. If you are worry about the car be careful about this step."