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"Overall pleasing. The drainage system for the basin in room 16 and the shower closest to room 16 are very slow. They need attention. The staff in the breakfast area are very friendly and offer good service. Book out procedures need to be explained at the check-in time."

"Booking was done in July 2022 but on arrival Sun1 provided me with disabled room smelling pee untidy. Was wondering what's the used of booking early instead of receiving 1st preference I had very terrible services. I was indeed disappointed will never booked at SUN1 ever. "

"Great breakfast and rooms are kept clean"

"The hotel was nice needed a little refurbishment. The staff made up for it been attentive and helpful. Was worth the money, security was good around the building. One young man lindo in particular very helpful. View of the harbour from my bedroom was amazing I was on the 18th flood of 23. Pool is on rooftop alongside the spa facilities very safe. "

"The location was excellent for my purposes and the accommodation was great. Friendly and courteous staff all around the building from Security & Reception to the Domestic Helpers. The room was comfortable and well organised, I would use this venue again while in Durban."