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Reviews of Comfort Suites Dunnellon near Rainbow Springs

2.5 out of 5
Comfort Suites Dunnellon near Rainbow Springs
20052 Brooks St, Dunnellon, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1002 reviews" "
Rating 8 - Good. 208 out of 1002 reviews" "
Rating 6 - Okay. 52 out of 1002 reviews" "
Rating 4 - Poor. 24 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and quiet
Stayed 1 night in May 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel,.close to everything,nothing fancy
Stayed 1 night in May 2024

10/10 Excellent

PETER

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean In a convenient location
Stayed 1 night in May 2024

10/10 Excellent

Dennis, HUDSON

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay!
Stayed 1 night in May 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2024

10/10 Excellent

Aishah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a wonderful experience! Second time here and will always stay here!
Stayed 2 nights in Apr 2024

2/10 Terrible

jen

Stayed 1 night in Apr 2024

10/10 Excellent

Katherine

Good experience!
Stayed 2 nights in Apr 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!!! Comfy beds
Stayed 5 nights in Apr 2024

10/10 Excellent

MARISSA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming, friendly and helpful. They all made sure we were satisfied with our stay- from the front desk to housekeeping. The rooms were very clean,spacious and up to date. We will definitely recommend this property to others and stay here when we return.
Stayed 3 nights in Apr 2024

8/10 Good

Natasha

Travelled with family
Best hotel in Dunnellon
Stayed 1 night in Mar 2024

6/10 Okay

Sherrie

Liked: Staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our family had a great experience. The hotel staff were very pleasant and were able to accommodate an earlier checkin when requested. The hotel is 5-10 minutes from Rainbow Springs State Park, which was the reason for our visit. We stayed for a total of 3 nights and 4 days without issue. Our only complaint would have to be the sleeping arrangements. The mattress was extremely uncomfortable and the AC unit had difficulty managing our preferred temperature setting. It made the room feel humid.

10/10 Excellent

Penny

The rooms were clean and smelled good. I was happy to see they had a microwave, refrigerator and coffee maker! Love the waffles at breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Everything was clean!
Stayed 2 nights in Mar 2024

10/10 Excellent

Tammy

Travelled with partner
Liked: Property conditions & facilities
Excellent! Staff was great and Breakfast was Delicious. You had everything you needed right there. Will definitely recommend.
Stayed 3 nights in Mar 2024

10/10 Excellent

Johnathan howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff keeps it very clean. Desk staff was very friendly and helpful will def stay there again!
Stayed 4 nights in Mar 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in/out. Super nice staff.
Stayed 2 nights in Mar 2024

8/10 Good

tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet comfortable
Stayed 4 nights in Mar 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Clean with professional staffing
Stayed 1 night in Mar 2024

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the nicer comfort Inns I have stayed at
Stayed 2 nights in Feb 2024

10/10 Excellent

Lee, Jackson

Stayed 2 nights in Feb 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Staff & service, property conditions & facilities
Best front desk courtesy I think I’ve ever had outside of being at a 5 star resort outside of the country. Very friendly, accommodating and helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Sheryl

Stayed 2 nights in Feb 2024

4/10 Poor

Cortnee

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to stores
Stayed 2 nights in Feb 2024

10/10 Excellent

Patrick

Travelled with partner
Only issue was unable to get in back door after 8 o’clock, but there was no notice that that was the case.
Stayed 4 nights in Feb 2024

6/10 Okay

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Mediocre and not a good value.
We have stayed here ( conveniently located) 1-2 x a year for several years. Each year, the place gets older, but the prices go up. It does seem fairly clean, but older and kept up bare minimum. The water gets to lukewarm, at best. The carpet is old and should have been replaced years ago. Feels dirty. They did not replace my tiny shampoo bottles in the second day. The walls are paper thin, so any activity down the hall was loud. The breakfast was also a little below par. I believe this will be our last stay here. For the price, it was not worth the higher rates. I understand that things are going up, but we travel quite a bit, and in comparison…..not a good value, which is all we really expected.
Stayed 2 nights in Feb 2024
Response from Comfort Suites on 18 Feb 2024
We apologize for any inconvenience you experienced during your recent stay with us, particularly concerning your room and housekeeping service. Please know that we empathize with your concerns. It's important to note that while we strive to provide the best experience for our guests, pricing is often determined by factors beyond our control. Additionally, we understand your frustration regarding the current state of our property, and we want to assure you that renovations are being addressed. We appreciate your feedback and hope to have the opportunity to welcome you back in the future to showcase the improvements we're striving making. Thank you for choosing to stay with us.

10/10 Excellent

Kathy

Travelled with partner, Travelled with group
Very clean - easy check in
Stayed 1 night in Feb 2024
Response from Comfort Suites on 17 Feb 2024
Thank you for your review. I'm glad you a a great stay with us.

10/10 Excellent

Joseph

Stayed 1 night in Feb 2024

8/10 Good

Joyce, Bentley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the sights we were there to see. Clean property, comfortable beds. Great breakfast.
Stayed 2 nights in Feb 2024
Response from Comfort Suites on 18 Feb 2024
Thank you for your positive review highlighting our clean property, comfortable beds, and delicious breakfast. We're delighted to hear that you had an enjoyable stay with us. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back soon. If there's anything else we can do to make your next stay even better, please don't hesitate to reach out. Safe travels until then!

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
Hotel was clean and comfortable. Safe and quiet location that was conveniently located as well. Breakfast and pool were average; nothing special. Negative was the elevator wasn't working in the morning. Not bad for us since we had minimal bags but quiet an inconvenience for some other customers.
Stayed 1 night in Feb 2024
Response from Comfort Suites on 18 Feb 2024
Thank you for your understanding regarding the elevator situation, and we apologize for any inconvenience it may have caused during your stay. Unforeseen events can happen, but please know that we are always ready to assist any guest who requires help. We appreciate your patience and hope that the rest of your stay was enjoyable. Should you need any further assistance or have any concerns, please do not hesitate to let us know. We value your feedback and look forward to welcoming you back in the future.

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Comfort Suites on 1 Mar 2024
It's wonderful to hear that you had such a positive experience with the front desk staff during your stay at the hotel. Exceptional customer service can truly enhance a guest's overall impression of a hotel, regardless of its star rating. I will most certainly share this with our staff

8/10 Good

Mary Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and safe
We were in the area to bike the withlacoochee trail. The location of this hotel was perfect. Wonderful checkin and typical breakfast in the morning but everything was hot. Hotel walls a bit thin so you can hear people in the hallways.
Stayed 2 nights in Feb 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2024

4/10 Poor

Jim

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Paid for employee to stay for the night. They needed to charge their credit card and wouldn’t let the charge go to the company card. Won’t be staying here again
Stayed 1 night in Feb 2024

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay/seeing a friend
We have stayed at this hotel a few times before and always choose it when we are in the Dunellon area. Always comfortable and a great value.
Stayed 1 night in Feb 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Comfort Suites on 30 Jan 2024
Thank you very much for the review. Hope you come to stay with again.

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot breakfast was better than most. Our room was clean and organized. Bedding and extra pillows made sleeping there great. Surprisingly, the AC in the room was perfect. I loved that I could control the thermoset. This location is prime as it is close to major shops. Definitely coming back to this hotel the next trip I take up there.
Stayed 4 nights in Jan 2024
Response from Comfort Suites on 30 Jan 2024
Thank you for your wonderful review. I will be sure to share this with my staff. Looking forward to hosting you again.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facility, clean and well appointed. No surprises, will stay again
Stayed 1 night in Jan 2024

2/10 Terrible

Elizabeth

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zac
It was awful; being asked to rate reminded me I did not stay and I was not refunded. I tried getting a refund but then the front desk man stated the phones wouldn’t work so he couldn’t authorize the refund. Horrible and rude.
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Comfort Suites on 15 Jan 2024
Thank you for your kind review,

2/10 Terrible

Jorge

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor water pressure NO HOT WATER
Room 311 had little water shower pressure no hot water shower head dripping all night long
Stayed 1 night in Jan 2024

10/10 Excellent

wanda

Stayed 1 night in Jan 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean, beds were comfortable and kids loved the banana flavoured waffle mix at breakfast. No complaints. Great spot to stop and sleep after a long day away
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Stayed 1 night in Dec 2023