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"Lovely people."

"Beautiful hotel. Friendly staff allowed us to check in early and check out late. They even gifted my Fiance and I a champagne bottle. Room was beautiful clean and the views were amazing!"

"Amazing staff that cannot do enough for you, its a little out of the way with 4 restaurants nearby but the walk to them is not easy as there are few pavements on a windy road. But went to bellagio and varenna where its busier. I would recommend the hotel for a quieter location away from the busy crowds "

"The staff were so accommodating and friendly. The food was incredible and the spa was very relaxing"

"Staff was extremely helpful especially with an early morning checkout. TV did not work the whole time, and room was bland but we booked for view and location, not luxuriousness of room. Small bathroom, but functional. Great drinks and nice breakfast. Breakfast was good and plentiful and was $15/person. Overall great stay and very convenient location beside ferry station. "

"By far the best hotel on Lake Lugano. Amazing spa"

"It is above and beyond. Very high end. Great view, friendly staff, good breakfast. Nice grounds. Room has everything you need and more. Easy walk to promenade. "

"Staff were all friendly but polite. "

"Everything was perfect "