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Reviews of Fiesole Residence Inn

3 out of 5
Fiesole Residence Inn
1043-B San Juan Street, Barangay 6, Dumaguete, Negros Oriental

Reviews

8.6

Excellent

Rating 10 - Excellent. 74 out of 161 reviews" "
Rating 8 - Good. 61 out of 161 reviews" "
Rating 6 - Okay. 23 out of 161 reviews" "
Rating 4 - Poor. 2 out of 161 reviews" "
Rating 2 - Terrible. 1 out of 161 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

jesley

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean and safe but the aircon doesn't work well
Stayed 1 night in May 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Arjatjarjtsk
Stayed 5 nights in Mar 2024

4/10 Poor

Stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Noisy and don't eat at the restaurant
They charged me for having a second sugar sachet for my coffee! Gave me rice instead of bread and butter with my "American Breakfast" then refused to change it when I asked. When I told reception there were people in the corridor making noise at 11pm they said it wasn't their job to keep their guests quiet, so I had to ask them myself - obviously could have gone badly but luckily they quietened down. I really don't like complaining but I feel a duty to save others from this place.
Stayed 2 nights in Jan 2024

8/10 Good

Daryl

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient
Stayed 14 nights in Jan 2024

8/10 Good

Daryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to stores
Stayed 3 nights in Jan 2024

10/10 Excellent

ARACELI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

kimishige

Stayed 5 nights in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
This place should be okay for just sleeping and tidying up if you have day trips during your stay. Staff are friendly and attentive to requests.
Stayed 4 nights in Dec 2023

8/10 Good

KEVIN

Stayed 8 nights in Dec 2023

6/10 Okay

Normand

Stayed 1 night in Jan 2024

10/10 Excellent

richard

Stayed 2 nights in Dec 2023

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Almost perfect!
Stayed 1 night in Jan 2024

6/10 Okay

Rozel

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Dana, Livingston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

8/10 Good

Hazel Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Silas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are welcoming, room is ok for a night stay.

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice stay there.......
Stayed 1 night in Oct 2023

10/10 Excellent

Lindy Byrd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay so good
Nice room,clean ...personnel at the counter and security are accommodating ...wide parking area..
Stayed 1 night in Oct 2023

8/10 Good

Remedios

Liked: Cleanliness, staff & service, property conditions & facilities
accessible to the central market, church, transportation and seaside
Stayed 5 nights in Sep 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Arnel

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Spacious and Clean, from Reception area, Lobby every floor, elevator was very smooth, It was my first time.. unfortunately we were in a room the aircon was not so cool..but the management found a solution right a away gave us an extra stand fan.. in General our stay was great.. Thank you Fiesole Residence Inn...
Stayed 1 night in Sep 2023

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to SU campus , boulevard and dining places
Stayed 1 night in Aug 2023

10/10 Excellent

ARACELI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Close to stores, bars & boardwalk
Stayed 2 nights in Jul 2023

6/10 Okay

James

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The guard there was excellent and very helpful but desk staff uninfomed and overcharged because poorly trained to handle customer service issues or complaints. The food was Spartan and most menu items out of stock. Ham and bacon was substituted with greasy spam and eggs were burned and inedible. Coffee was only instant and weak. Too many issues to address here. Overpriced food and accomodations.Will never go back there again. Kudos yo the guard he was great.
Stayed 2 nights in Jul 2023

6/10 Okay

Cary

Stayed 2 nights in Jun 2023

10/10 Excellent

Eric

Stayed 1 night in Jun 2023

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite part about this location is how central to everything it was. 2 Blocks to Rizal Boulevard and many many restaurants.
Stayed 7 nights in May 2023

6/10 Okay

Sean

Liked: Cleanliness
Disliked: Staff & service
Poor customer experience!!
Manager is non-existent and doesn’t respond to issues. Leaves decision making to juniors. Booked months ago and was not given a descent room. Leaking aircon above my room. Had to sleep with a dripping water noise all night long
Stayed 2 nights in May 2023

10/10 Excellent

Robert

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great value and Location!
Very nice hotel and great value for the location in the heart of downtown. Walkable to the boardwalk/boulevard, supermarket and shops. The Staff is absolutely Fantastic! We rented a car so we needed parking and they have plenty of space, they let us park the car there when we checked out and went to Siquijor for that day! We will stay there again!
Stayed 2 nights in May 2023

10/10 Excellent

Felix M.

Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveller

Stayed 7 nights in Apr 2023

10/10 Excellent

Herma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome. Thank you
Stayed 3 nights in Mar 2023

6/10 Okay

Ronald Michael

Stayed 2 nights in Dec 2022

6/10 Okay

Geofery

Stayed 2 nights in Nov 2022

10/10 Excellent

Lloyd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was great
Stayed 1 night in Sep 2022

10/10 Excellent

MARY MARECAR, Lakewood

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE AND CLEAN
Stayed 2 nights in Aug 2022

10/10 Excellent

Johnson Torres

Stayed 1 night in Aug 2022

8/10 Good

Grant, San Diego

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient downtown location. Lack of windows in room is a drawback but overall room is in good condition and clean.
Stayed 2 nights in Jun 2022
Response from Fiesole Residence Inn on 25 Jul 2022
Thank you for your positive feedback. Looking forward to see you on your next travel here in Dumaguete City. God bless you!

10/10 Excellent

simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and modern and staff are super friendly and helpful. Its centrally located, no more than 5 mins walk to supermarkets, restaurants and boardwalk.
Stayed 12 nights in Jun 2022
Response from Fiesole Residence Inn on 25 Jul 2022
Thank you for your positive feedback. Looking forward to see you on your next travel here in Dumaguete City. God bless you!

8/10 Good

MARIA PAZ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Generoso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at FieSole. It’s a mere 5 minute walk to Rizal boulevard which gives you a multitude of food and entertainment choices. I got a good haircut just around the corner. And I got my clothes washed and folded at a neighbourhood laundry before I checked out. The hotel building itself is spanking new with a stainless steel elevator. The staff were very attentive and efficient. I would stay here again next time I’m in Dumaguete.
Stayed 5 nights in Apr 2022
Response from Fiesole Residence Inn on 1 May 2022
Thank you for your honest feedback. Hoping to see you again. God Bless!

10/10 Excellent

Chairein

Stayed 1 night in Apr 2022

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for 2 nights…
Basic necessities..clean accommodation..cable tv..
Stayed 2 nights in Apr 2022

8/10 Good

Marites

Stayed 1 night in Apr 2022

10/10 Excellent

Bon

Stayed 3 nights in Mar 2022

10/10 Excellent

Florian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect !
We were in a very spacious family room with two double bed. That was a very nice place. The confort room is modern and confortable. Just call the 0 in the room and you will receive quickly your needs : extra hangers for the cabinet, your food from the hotel's restaurant from 8am to 9:30 pm, an extra seats if need. We recommend you this hôtel and we would certainly come again there. Very nice stay.
Stayed 1 night in Mar 2022
Response from Fiesole Residence Inn on 11 Mar 2022
Thank you for your positive review. We hope to see you soon. God Bless!

8/10 Good

DALE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget and tourist friendly hotel
The location of the hotel is very good because it's near the Boulevard, pier, Cathedral and Plaza, Commercial district, Silliman University and of course Silvanas Store. The hotel is clean and most of all the personnel/staff are very accommodating and helpful. Would definitely recommend this hotel to my friends and officemates whenever they want to visit Dumaguete City.
Stayed 1 night in Mar 2020
Response from FIESOLE RESIDENCE INN on 9 Mar 2020
Thank you for choosing to stay with us and for your positive feedback. We look forward to welcoming you back to the hotel in the near future.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
I had stayed at this property many times in the past few years but this time the staff were unfriendly and unprofessional. Must have new ownership or something but service used to be much better.
Stayed 5 nights in Feb 2020

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice plac
Stayed 3 nights in Jan 2020