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A newly opened location with two great restaurants and walking distance to many other food and
hananeh
Stayed 3 nights in May 2024
8/10 Good
sager
11 May 2024
Liked: Cleanliness
sager
Stayed 2 nights in May 2024
Response from Victor Chalfoun on 13 May 2024
Dear Sager,Thank you for your kind 4/5 review and feedback, it is a pleasure to have had you stay with us.We would love to understand what we could have done more to receive a full 5 out of 5 from your stay! Please do feel free to share with us further feedback at DXBWA.Hotel@waldorfastoria.com if you wish. We look forward to seeing you again to the Waldorf Astoria Dubai International Financial Centre in the near future.Kind Regards,Victor ChalfounGeneral Manager
10/10 Excellent
abdou
29 Apr 2024
abdou
Stayed 4 nights in Jan 2024
Response from Victor Chalfoun on 22 May 2024
Dear Abdou,Thank you for sharing your excellent feedback. We are delighted to know that you had an amazing stay with us. It is our commitment to ensure that we provide our guests with the highest standards of product and service. We are grateful for your patronage and look forward to welcoming you back to the hotel in the near future.Kind regards,Victor ChalfounGeneral Manager
Dear Patrick,Thank you for sharing your excellent feedback. We are delighted to read that you had an amazing stay with us and were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure that we provide our guests with the highest standards of product and service. We are grateful for your patronage and look forward to welcoming you back to the hotel in the near future.Kind regards,Victor ChalfounGeneral Manager
8/10 Good
Wafaa
14 Feb 2024
Wafaa
Stayed 1 night in Feb 2024
Response from Victor Chalfoun on 16 Feb 2024
Dear Wafaa,Thank you for sharing your feedback.It is our commitment to ensure that we provide our guests with the highest standards of product and service. We are grateful for your patronage and look forward to welcoming you back to the hotel in the near future.Kind regards,Victor ChalfounGeneral Manager
The rooms are nicely furnished/set up and all of the staff were outstanding and made us feel at home and welcome. A special shout out goes to the staff working the entrance. Things I didn't like were the odor from the cigar bar that constantly permeated reception. I understand that some of the clientele demand a spot to have a good smoke but it would be great to improve isolation of the airflow from the cigar bar into the reception area. Location is OK, but as with most places in Dubai, you'll need to hop in a taxi to get anywhere.
Timothy
Stayed 3 nights in Jan 2024
Response from Victor Chalfoun on 13 Jan 2024
Dear Timothy,I sincerely thank you for your feedback following your recent Waldorf Astoria Dubai International Financial Centre stay. It is very satisfying to hear that you enjoyed our services and facilities; we have noted your comments about the cigar odor; please accept our apologies for this and rest assured, we are looking into it to understand what can be improved to address this. We look forward to welcoming you back soon.Yours sincerely, Victor ChalfounGeneral Manager
Nicely designed professional staff sensor location
yusef
Stayed 1 night in Nov 2023
Response from Victor Chalfoun on 13 Nov 2023
Dear Yusef,Thank you for your excellent review. We are pleased to know that you enjoyed your stay with us and you were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences. We are grateful for your patronage and look forward to welcoming you back to Waldorf Astoria Dubai International Financial Centre in the near future. Kind regards,Victor ChalfounGeneral Manager
Excellent location very professional staff.
Especially Rachel in the front desk she was very positive and helpful. Thank w
yusef
Stayed 3 nights in Nov 2023
Response from Victor Chalfoun on 6 Nov 2023
Dear Yusef,Thank you for posting your review following your stay at Waldorf Astoria Dubai International Financial Centre. We are delighted to read that you enjoyed your stay with us and you were overall satisfied with the services and facilities offered at the hotel. Thank you for recognizing Rachelle for her excellent service, rest assured that we will recognize her for the efforts. We are grateful for your patronage and look forward to welcoming you back to the hotel in the not too distant future.Kind regards,Victor ChalfounGeneral Manager
Very good location, professional staff.
Nice hotel
yusef
Stayed 1 night in Nov 2023
Response from Victor Chalfoun on 2 Nov 2023
Dear Yusef,Thank you for sharing your excellent feedback. We are delighted to read that you had an amazing stay with us and were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure that we provide our guests with the highest standards of product and service. We are grateful for your patronage and look forward to welcoming you back to the hotel in the near future.Kind regards,Victor ChalfounGeneral Manager
10/10 Excellent
jessica
1 Nov 2023
jessica
Stayed 2 nights in Oct 2023
Response from Victor Chalfoun on 24 Nov 2023
Dear Jessica,Thank you for sharing your excellent feedback. It is our commitment to ensure that we provide our guests with the highest standards of product and service. We are grateful for your patronage and look forward to welcoming you back to the hotel in the near future.Kind regards,Victor ChalfounGeneral Manager
Dear Yusef,Thank you for sharing your excellent feedback. We are delighted to read that you had an amazing stay with us and were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure that we provide our guests with the highest standards of product and service. We are grateful for your patronage and look forward to welcoming you back to the hotel in the near future.Kind regards,Victor ChalfounGeneral Manager
Dear Tanous,Thank you for sharing your excellent feedback. We are delighted to read that you had an amazing stay with us and were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure that we provide our guests with the highest standards of product and service. We are grateful for your patronage and look forward to welcoming you back to the hotel in the near future.Kind regards,Victor ChalfounGeneral Manager
Dear Frank,Thank you for sharing your excellent feedback. We are delighted to read that you had an amazing stay with us and were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure that we provide our guests with the highest standards of product and service. We are grateful for your patronage and look forward to welcoming you back to the hotel in the near future.Kind regards,Victor ChalfounGeneral Manager
From the moment we arrived to the time we left everything was just perfect ! It was our 5 year anniversary & the concierge team gave us a special surprise. Breakfast was amazing our server Rukhti went far & beyond for us. Great location, exceptional Staff.
Afsheen
Stayed 3 nights in Aug 2023
Response from Victor Chalfoun on 28 Aug 2023
Dear Afsheen,Thank you for posting your review following your stay at Waldorf Astoria Dubai International Financial Centre. We are delighted to read that you enjoyed your stay with us and you were overall satisfied with the services and facilities offered at the hotel. Thank you for recognizing Rikthi for her excellent service, rest assured that we will recognize her for her efforts. We are grateful for your patronage and look forward to welcoming you back to the hotel in the not too distant future.Kind regards,Victor ChalfounGeneral Manager
10/10 Excellent
abdou
7 Aug 2023
abdou
Stayed 3 nights in Jul 2023
Response from Victor Chalfoun on 28 Aug 2023
Dear Abdou,Thank you for sharing your excellent feedback. We are delighted to read that you had an amazing stay with us and were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure that we provide our guests with the highest standards of product and service. We are grateful for your patronage and look forward to welcoming you back to the hotel in the near future.Kind regards,Victor ChalfounGeneral Manager
Wonderful.The service and the people have been excellent.The room is fantastic. Don't miss the Bull & Bear restaurant for Lunch too.
Mohammed
Stayed 6 nights in Jul 2023
Response from Victor Chalfoun on 24 Jul 2023
Dear Mohammed,Thank you for your excellent review. We are pleased to know that you enjoyed your stay with us and you were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences. We are grateful for your patronage and look forward to welcoming you back to Waldorf Astoria Dubai International Financial Centre in the near future. Kind regards,Victor ChalfounGeneral Manager
It was one of my best experience in Dubai, very Luxury and Etiquette Hotel, and special thanks to Wen Zeng from reception who makes our experience even much better.
Bilal
Stayed 2 nights in Jul 2023
Response from Victor Chalfoun on 20 Jul 2023
Dear Bilal,Thank you for posting your review following your stay at Waldorf Astoria Dubai International Financial Centre. We are delighted to read that you enjoyed your stay with us and you were overall satisfied with the services and facilities offered at the hotel. Thank you for recognizing Wen for her excellent service, rest assured that we will recognize her for her efforts. We are grateful for your patronage and look forward to welcoming you back to the hotel in the not too distant future.Kind regards,Victor ChalfounGeneral Manager
Staff was amazingly friendly & accommodating. Room was beautiful, clean, & comfortable. Will stay again.
Rachel
Stayed 1 night in Jun 2023
Response from Victor Chalfoun on 5 Jul 2023
Dear Rachel,Thank you for your excellent review. We are pleased to know that you enjoyed your stay with us and you were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences. We are grateful for your patronage and look forward to welcoming you back to Waldorf Astoria Dubai International Financial Centre in the near future. Kind regards,Victor ChalfounGeneral Manager
The establishment was really beautiful and clean. The staff was amazing and friendly. They were so helpful and assisted with transportation. I wish I knew the names of the staff members that were of assistance. But everyone was welcoming and the individuals that cleaned the room were so nice. The hotel also greeted us upon our arrival and had my mom's room decorated for her birthday and each guest had a welcome cake and dates and fruits in the room.
Joanne
Stayed 5 nights in Jun 2023
Response from Victor Chalfoun on 14 Jun 2023
Dear Joanne,Thank you for your kind review, it has been a pleasure to read. We are delighted to know that you enjoyed your stay with us and glad to know that you were impressed with the high level of service provided by our team members in the hotel. We are grateful that you chose us to be a part of your mom's birthday celebration and delighted that the experience was a memorable one for you all. We look forward to welcoming you back Waldorf Astoria Dubai International Financial Centre in the near future.Kind regards,Victor ChalfounGeneral Manager
Everyone was nice and eager to assist. Valet GREAT!
Gregory
Stayed 5 nights in Jun 2023
Response from Victor Chalfoun on 12 Jun 2023
Dear Gregory,Thank you for your kind review. We are delighted to read that you enjoyed your stay with us and glad to know that you were impressed with the high level of service provided by our team members in the hotel. Thank you for recognizing our Valet team for their excellent service, rest assured that we will recognize them for their efforts. We look forward to welcoming you back Waldorf Astoria Dubai International Financial Centre in the near future.Kind regards,Victor ChalfounGeneral Manager
Dear Abdullah,Thank you for your nice review. We are delighted to learn that you had an unforgettable stay at Waldorf Astoria Dubai International Financial Centre. Likewise, we are grateful for your kind appreciation of our property and facilities as well as the service provided by our team. It is always gratifying to know that we have been able to please our guests. We look forward to the pleasure of welcoming you again in the not too distant future. Kind regards,Victor ChalfounGeneral Manager
10/10 Excellent
Ferdos
17 May 2023
Ferdos
Stayed 2 nights in May 2023
Response from Victor Chalfoun on 7 Jun 2023
Dear Ferdos,Thank you for your excellent review. We are pleased to know that you enjoyed your stay with us and you were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences. We are grateful for your patronage and look forward to welcoming you back to Waldorf Astoria Dubai International Financial Centre in the near future. Kind regards,Victor ChalfounGeneral Manager
Dear Nobel, Thank you for your excellent rating of 5 out of 5 for your recent stay with us. We look froward to welcoming you back soon to the Waldorf Astoria International Financial Centre. Kind Regards, Victor ChalfounGeneral Manager
Lovely hotel. Great staff. Excellent food. My only negative point would be that you can hear the fast, and very noisy cars at night.
Joanne
Stayed 6 nights in May 2023
Response from Victor Chalfoun on 21 May 2023
Dear Joanne,Thank you for sharing your excellent feedback. We are delighted to read that you had a memorable stay with us and were overall satisfied with the services and facilities offered at the hotel. It is our commitment to ensure that we provide our guests with the highest standards of product and service. Rest assured your comments regarding the noise of the cars at night have been very well noted and under discussion with the relevant department heads. Your feedback allows us to continuously improve our services. We are grateful for your patronage and look forward to welcoming you back to the hotel in the near future.Kind regards,Victor ChalfounGeneral Manager
2/10 Terrible
Habibah
25 Apr 2023
Habibah
Stayed 5 nights in Apr 2023
Response from Victor Chalfoun on 21 May 2023
Dear Habibah, We thank you for your review of your recent stay at our hotel the Waldorf Astoria Dubai International Financial Centre. We are sorry to hear that your experience was 1 out of 5 and would love to know in further details what we could have done to improve your stay with us. Please do feel free to reach out and provide further feedback if you should wish. We look forward to welcoming you back in the near future.Kind Regards, Victor ChalfounGeneral Manager
10/10 Excellent
Mukesh Chander
17 Apr 2023
Mukesh Chander
Stayed 5 nights in Apr 2023
Response from Victor Chalfoun on 17 May 2023
Dear Mukesh Chander,I sincerely thank you for your feedback following your recent Waldorf Astoria Dubai International Financial Centre stay. It is gratifying to know that you had a 5 out of 5 stay with us.We look forward to welcoming you back soon. Kind regards,Victor ChalfounGeneral Manager
Best hotel experience we have ever had. Everything was perfect
Russell
Stayed 5 nights in Apr 2023
Response from Victor Chalfoun on 21 Apr 2023
Dear Russell,I sincerely thank you for your feedback following your recent Waldorf Astoria Dubai International Financial Centre stay. It is very satisfying to hear that you enjoyed our services and facilities. I will be pleased to share your comments with my colleagues, who will undoubtedly be delighted to know their efforts are so well appreciated.We look forward to welcoming you back soon. Kind regards,Victor ChalfounGeneral Manager
Dear M,I sincerely thank you for your feedback following your recent Waldorf Astoria Dubai International Financial Centre stay. It is very satisfying to hear that you enjoyed our services and facilities.We look forward to welcoming you back soon. Kind regards,Victor ChalfounGeneral Manager
Very good experience, friendly with kids, we will come back !
jia
Stayed 1 night in Apr 2023
Response from Victor Chalfoun on 21 Apr 2023
Dear Jia,I would like to sincerely thank you for your feedback following your recent stay at Waldorf Astoria Dubai International Financial Centre. It is very satisfying to hear that you enjoyed our services and facilities.We look forward to welcoming you back soon. Kind regards,Victor ChalfounGeneral Manager
Very nice family friendly hotel with fantastic staff.
Sasan
Stayed 7 nights in Mar 2023
Response from Victor Chalfoun on 21 Apr 2023
Dear Sadan,I sincerely thank you for your feedback following your recent stay at Waldorf Astoria Dubai International Financial Centre. It is very satisfying to hear that you enjoyed our services and facilities.We look forward to welcoming you back soon. Kind regards,Victor ChalfounGeneral Manager
Dear Dan,I sincerely thank you for your feedback following your recent Waldorf Astoria Dubai International Financial Centre stay. It is very satisfying to hear that you enjoyed our services and facilities.We look forward to welcoming you back soon. Yours sincerely, Ayman AlMohamadDirector of Operations
Dear Talia,I would like to sincerely thank you for your feedback following your recent stay at Waldorf Astoria Dubai International Financial Centre. It is very satisfying to hear that you enjoyed our services and facilities.We look forward to welcoming you back soon. Yours sincerely, Ayman AlMohamadDirector of Operations
Dear Oded,I would like to sincerely thank you for your feedback following your recent stay at Waldorf Astoria Dubai International Financial Centre. It is very satisfying to hear that you enjoyed our services and facilities.We look forward to welcoming you back soon. Yours sincerely, Ayman AlMohamadDirector of Operations
Dear Qing,I sincerely thank you for your feedback following your recent stay at Waldorf Astoria Dubai International Financial Centre. It is very satisfying to hear that you enjoyed our services and facilities.We look forward to welcoming you back soon. Yours sincerely, Ayman AlMohamadDirector of Operations
Let me just say that the hotel is exceptional. I am a frequent traveler on business and otherwise and the Waldorf Astoria Dubai International Financial Centre is one of the best I have experienced. The beauty of the hotel, amenities and the wonderful staff are extraordinary.
Just an example is the very friendly any caring service we have received from Mr. Mohamed Mortada, the Sous Chef at Bull and Bear.
Itzhak
Stayed 2 nights in Feb 2023
Response from AymanAlMohamad on 14 Feb 2023
Dear Itzhak,I sincerely thank you for your feedback following your recent Waldorf Astoria Dubai International Financial Centre stay. It is very satisfying to hear that you enjoyed our services and facilities.We look forward to welcoming you back soon. Yours sincerely, Ayman AlMohamadDirector of Operations
8/10 Good
Mohsen
Business traveller
13 Jan 2023
Liked: Cleanliness, staff & service
Location and quality 👍
Mohsen
Response from AymanAlMohamad on 31 Jan 2023
Dear Mohsen,I would like to sincerely thank you for your feedback following your recent stay at Waldorf Astoria Dubai International Financial Centre. It is very satisfying to hear that you enjoyed our services and facilities.We look forward to welcoming you back soon. Yours sincerely, Ayman AlMohamadDirector of Operations
Dear Preetpal,I would like to sincerely thank you for your feedback following your recent stay at Waldorf Astoria Dubai International Financial Centre. It is very satisfying to hear that you enjoyed our services and facilities.We look forward to welcoming you back soon. Yours sincerely, Ayman AlMohamadDirector of Operations
10/10 Excellent
Aly
30 Dec 2022
Aly
Stayed 2 nights in Dec 2022
Response from AymanAlMohamad on 2 Jan 2023
Dear Aly,I would like to sincerely thank you for your feedback following your recent stay at Waldorf Astoria Dubai International Financial Centre. It is very satisfying to hear that you enjoyed our services and facilities.We look forward to welcoming you back soon. Yours sincerely, Ayman AlMohamadDirector of Operations
Wonderful location, very friendly staff.
Beautiful suites.
Aviad
Stayed 3 nights in Sep 2022
Response from AymanAlMohamad on 26 Sept 2022
Dear Aviad,I sincerely thank you for your feedback following your recent Waldorf Astoria Dubai International Financial Centre stay. It is very satisfying to hear that you enjoyed our services and facilities.We look forward to welcoming you back soon. Yours sincerely, Ayman AlMohamadDirector of Operations
8/10 Good
Rachael
3 Sept 2022
Rachael
Stayed 2 nights in Aug 2022
Response from AymanAlMohamad on 5 Sept 2022
Dear Rachael,I would like to sincerely thank you for your feedback following your recent stay at Waldorf Astoria Dubai International Financial Centre. It is very satisfying to hear that you enjoyed our services and facilities.We look forward to welcoming you back soon. Yours sincerely, Ayman AlMohamadDirector of Operations
Dear Abdulrahman,
I would like to sincerely thank you for your feedback following your recent stay at Waldorf Astoria Dubai International Financial Centre. It is very satisfying to hear that you enjoyed our services and facilities.
We look forward to welcoming you back soon.
Yours sincerely,
Ayman AlMohamad
Operations Manager
Dear Yael,
I would like to sincerely thank you for your feedback following your recent stay at Waldorf Astoria Dubai International Financial Centre. It is very satisfying to hear that you enjoyed our services and facilities.
We look forward to welcoming you back soon.
Yours sincerely,
Ayman AlMohamad
Operations Manager
Dear Meyce,
I would like to sincerely thank you for your feedback following your recent stay at Waldorf Astoria Dubai International Financial Centre. It is very satisfying to hear that you enjoyed our services and facilities.
We look forward to welcoming you back soon.
Yours sincerely,
Ayman AlMohamad
Operations Manager
10/10 Excellent
Assaf
30 May 2022
Assaf
Stayed 1 night in May 2022
Response from AymanAlMohamad on 31 May 2022
Dear Assaf,
I would like to sincerely thank you for your feedback following your recent stay at Waldorf Astoria Dubai International Financial Centre. It is very satisfying to hear that you enjoyed our services and facilities.
We look forward to welcoming you back soon.
Yours sincerely,
Ayman AlMohamad
Operations Manager
10/10 Excellent
Alexandr
27 May 2022
Alexandr
Stayed 2 nights in May 2022
Response from AymanAlMohamad on 31 May 2022
Dear Alexandr,
I would like to sincerely thank you for your feedback following your recent stay at Waldorf Astoria Dubai International Financial Centre. It is very satisfying to hear that you enjoyed our services and facilities.
We look forward to welcoming you back soon.
Yours sincerely,
Ayman AlMohamad
Operations Manager
Dear Adina,
I would like to sincerely thank you for your feedback following your recent stay at Waldorf Astoria Dubai International Financial Centre. It is very satisfying to hear that you enjoyed our services and facilities.
We look forward to welcoming you back soon.
Yours sincerely,
Ayman AlMohamad
Operations Manager
Dear Thomas,
I would like to sincerely thank you for your feedback following your recent stay at Waldorf Astoria Dubai International Financial Centre. It is very satisfying to hear that you enjoyed our services and facilities.
We look forward to welcoming you back soon.
Yours sincerely,
Ayman AlMohamad
Director of Rooms
I stayed in many 5 star hotels in Dubai but this one was the best so far.
Amazing staff.
Superb property, opened 2 years ago, looks like new.
Very Specious rooms.
Great restaurants.
I try to find something bad, but couldn't find anything.
Everything was Absolutely magnificent.
Marko
Stayed 7 nights in Jan 2022
Response from AymanAlMohamad on 12 Jan 2022
Dear Marko,
I would like to sincerely thank you for your feedback following your recent stay at Waldorf Astoria Dubai International Financial Centre. It is very satisfying to hear that you enjoyed our services and facilities. It will be my pleasure to share your comments with my colleagues, as they will no doubt be delighted to know that their efforts are so well appreciated. We look forward to welcoming you back soon.
Yours sincerely,
Ayman AlMohamad
Director of Rooms
Dear Marko,
I would like to sincerely thank you for your feedback following your recent stay at Waldorf Astoria Dubai International Financial Centre. It is very satisfying to hear that you enjoyed our services and facilities.
We look forward to welcoming you back soon.
Yours sincerely,
Ayman AlMohamad
Director of Rooms