8/10 Good
Ian
8 Apr 2024
Liked: Cleanliness, staff & service
Generally the staff were very helpful, especially the guys round the pool and pool bar area. I found the Managers less than helpful. Bar Manager in room opposite the reception was quite rude to my 17 year old daughter as we were having a drink before we went out to dinner - it was only a 7up. Also invited to cocktail reception one evening for an hour with the Management. I believe the Managers may have come in but walked round the far side of the bar so some could smoke. After 15 minutes we left as no-one had spoken with us so they may not have been Managers but there was only one other couple in the room. They left within two minutes of us leaving.
Generally though the workers on the ground were great and an asset to the hotel.
Building site next to the hotel - not their fault but noisy.
We were asked to move half way through the week as there had been some flooding to the room (it was 11:30pm and we had just returned from dinner) but the room was inferior to the room we left.
Also, be aware that two of the hotel's restaurants are no longer open.
Ian
Stayed 7 nights in Mar 2024