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Reviews of Sleep 'n fly Sleep Lounge, C-Gates Terminal 3 - TRANSIT ONLY

Sleep 'n fly Sleep Lounge, C-Gates Terminal 3 - TRANSIT ONLY
Between Gate C16/C14, Concourse C, For guests with boarding pass only, Dubai

Reviews

6.4
Rating 10 - Excellent. 39 out of 138 reviews" "
Rating 8 - Good. 21 out of 138 reviews" "
Rating 6 - Okay. 30 out of 138 reviews" "
Rating 4 - Poor. 15 out of 138 reviews" "
Rating 2 - Terrible. 33 out of 138 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Faridah

Liked: Cleanliness, staff & service, property conditions & facilities
A little expensive for the size and lack of washrooms but clean
Stayed 1 night in Apr 2024

8/10 Good

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hard to find the reception. It would be much easier if there were clear directions next to which gate the lounge is located
Stayed 1 night in Mar 2024

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024

6/10 Okay

Asif

Good

10/10 Excellent

Inger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Margaret

Disliked: Staff & service, property conditions & facilities, room comfort
Poor experience at Dubai airport sleep and fly.
The stay was poor. Directions to accommodation Also poor. We couldn't believe there was no toilet or wash facilities on suite. We had to wash and ablute in what can only be called public toilets. The only positive is it was air-conditioned and quiet. I would Equate this stay to a Very poor glamping experience. We used a well earned free night after ten hotels.com stays that only covered half the price and sadly regret the whole experience. I can only hope hotels .com never market this again. If they do I will have to consider our association with their site .from their site.
Stayed 1 night in Jan 2024

2/10 Terrible

sami

Stayed 1 night in Jan 2024

6/10 Okay

Chanjit

Liked: Cleanliness, staff & service, property conditions & facilities
The door lock was troublesome
Stayed 1 night in Dec 2023

10/10 Excellent

Shirley Susan

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Ali

Stayed 1 night in Dec 2023

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Janet, Woodbridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great idea. We were exhausted when we arrived at the Dubai airport. We had a 12 hour layover and this sleep and fly cabin was just what we needed. I couldn’t believe how quiet it was right in the middle of a very busy airport. It was clean, quiet, and very easy to find. The restrooms were very close by and clean. Good experience. We felt rested when we boarded our 15 hour flight. I highly recommend.
Stayed 1 night in Nov 2023

2/10 Terrible

Vanshika

Disliked: Cleanliness, staff & service, property conditions & facilities
There were mosquitoes and the staff was not helpful
Stayed 1 night in Nov 2023

10/10 Excellent

Abida

Stayed 1 night in Oct 2023

6/10 Okay

Shubham

Liked: Cleanliness
Disliked: Amenities
It's very difficult to find this sleep and fly lounge. Walked for more almost an hour inside the Airport even after taking the train to C Gates. There is no sign. It's hidden next to a bathroom and a prayer room for female. Had to ask an Airport staff at the end when exhausted searching for it. Still found it hard to locate even after the direction for an Airport staff. For a few hours of sleep, it's a good place but no washroom or shower facilities. I was told by the receptionist that I have to walk a few minutes to go to a lounge, probably Marhaba lounge and pay them for a shower. Later after leaving the sleep and fly lounge, got to know from an Airport staff that there are free showers available too. Found it at the end near Gate B14 and B19 at Terminal 3 but they don't have towels. I wasn't carrying any, so again couldn't take shower but I know now for the next time what all to expect. Before this one, I stayed in Aerotel hotel in Singapore Changi Airport Airside. They have good bathrooms with shower facility for a very little bit of higher price. I won't mind paying a little extra for that comfort and this sleep and fly lounge was missing that badly.
Stayed 1 night in Oct 2023

2/10 Terrible

Natasha

Disliked: Staff & service
The staff was very disrespectful and rude. I had to call expedia for assistance. Still resulted in me not being able to check in. They refuse to give me a refund, credit or just transfer me to another place to rest. I lost money and spent over 12 house in airport. Not the way to treat anyone.
Stayed 1 night in Oct 2023

4/10 Poor

Jian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
too small room even though you could not turn over
Stayed 1 night in Oct 2023

2/10 Terrible

Zohreh, edmonds

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The advertisement is false The rate is three hours slots although it says one night It is absolute rip off and absolute false advertisement Do not fall for it I had to keep paying every two hours to be able to stay for the advertised one night It is a trap
Stayed 1 night in Sep 2023

8/10 Good

Kay

Liked: Cleanliness, property conditions & facilities, room comfort
Sleep & Fly
The location is not well advertised. There needs to be more signs , directions on the location within the airport
Stayed 1 night in Sep 2023

6/10 Okay

Anabel

Stayed 1 night in Sep 2023

10/10 Excellent

Sarah-Jayne

Stayed 1 night in Sep 2023

2/10 Terrible

Gelareh

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Matthew

Business traveller
Never again
Stayed 1 night in Jul 2023

6/10 Okay

Gerard

Liked: Cleanliness, staff & service
Convenient but too small
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly comfortable
I was on a very long layover at Dubai so I booked a double room at Sleep & Fly for 10 hours. I was surprised that I enjoyed my stay as I read mixed reviews from other travelers on this premise. The staff was very nice, and the area was quiet and clean. I was able to stretch my legs and had a good night sleep. I woke up refreshed and ready for my connecting.
Double bed cabin
Look for this sign at DXB
Corridor to the sleeping cabins
Stayed 1 night in Jul 2023
Response from Prithivi on 12 Jul 2023
Dear Guest,Thank you very much for your review/feedback on your recent stay at our sleep lounge. We are glad to hear that you had good-night-sleep. Your feedback to our staff is greatly appreciated and will be shared to our team.We look to welcoming you soon again.Best regards,The Lounge Team

10/10 Excellent

Satrajit

Stayed 1 night in Jun 2023
Response from Prithivi on 12 Jul 2023
Dear Satrajit,Thank you very much for your review of your recent stay at our sleep lounge. We are glad hear that you enjoyed your stay with us.We look forward to welcoming you soon again.Best regards,The Lounge Team

10/10 Excellent

Nitin

Stayed 1 night in May 2023
Response from Prithivi on 12 Jul 2023
Dear Nitin,Thank you very much for your review and we are glad to know that you enjoyed your stay with us. We look forward to welcoming you soon again.Best regards,The Lounge Team

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a pinch a great place to stay for a quick rest
Stayed 1 night in May 2023
Response from Prithivi on 12 Jul 2023
Dear Peter,Thank you very much for your feedback/reviews on your recent stay and we are glad to hear that you managed to rest well. Your feedback will be shared with the lounge team.We look forward to welcoming you soon again.Best regards,The Lounge Team

4/10 Poor

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
I was charged for a whole six hours when they have a 2 hourly rate on site. I was only able to stay 2 hours - I think it was a complete rip off!
Stayed 1 night in May 2023
Response from Prithivi on 12 Jul 2023
Dear Guest,Thank you very much for your feedback/reviews on your recent stay at our sleep lounge and we apologise for not meeting your expectation. We would like to inform you that the website you booked has a specific package with time slots and booking on-site is on an hourly basis starting from 2 hours. I hope this would help you to understand our service.We look forward to welcoming you soon again.Best regards,The Lounge Team

8/10 Good

Ambrosia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good enough for a transit hotel
Place is hard to find, hidden behind the wall - not enough signage. Managed to get a few hours of sleep. No toilet and no shower room in the facility Gate C, but there is a toilet nearby and shower is available at extra charge in other facility. Room is not sound proof, make sure to have a good noise cancelling headphone although they provide an ear plug if required.
Stayed 1 night in May 2023
Response from Prithivi on 12 Jul 2023
Dear Ambrosia,Thank you for your feedback/reviews on your recent stay at our sleep lounge and we are sorry to hear that our service did not meet your expectation. We note your feedback on noise/signage and these elements will be a top priority in our development project as we move forward.We look forward to being able to serve you better in the near future.Best regards,The Lounge Team

6/10 Okay

gareth

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Short sleep between flights
Convenient for a couple of hours sleep rather than an uncomfortable airport chair. Juat be awate these are just sleep pods and aren't very big, I'm 6ft and couldn't lay down straight, tge bed is also very hard. They also dont have toilet or wash facilities and you have to use the airport toilets.
Stayed 1 night in Apr 2023

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Hui Qian

Stayed 1 night in Apr 2023

6/10 Okay

Naomi

Stayed 1 night in Apr 2023

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No shower or toilet in the rooms that are located in sector c! Also it it's not mentioned on hotels site
Stayed 1 night in Mar 2023

4/10 Poor

Sebastien

Disliked: Staff & service, property conditions & facilities
Not for business travelers
There are no restroom, water, or any type of service. The place is nearly impossible to find and the staff is useless.
Stayed 1 night in Mar 2023

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility had exactly what wanted/needed.
Stayed 1 night in Mar 2023

8/10 Good

Fahmida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Shanice

Stayed 1 night in Feb 2023

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Feb 2023 stay
My stay at sleep N Fly was very nice affordable and comfortable only negative comment if you need to use the bathroom you had to get dressed and leave the facility
Stayed 1 night in Feb 2023

8/10 Good

ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Kay Soon

Liked: Cleanliness, staff & service, property conditions & facilities
Great for short rest during transit flight

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great way to recharge during a long layover. I got a solid 6 hours of undisturbed sleep that helped me to bounce back to my normal sleep/wake schedule when I returned home. A real must for business travelers.

6/10 Okay

Hitesh

6/10 Okay

Petr

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
No shower, no toilets
Stayed 1 night in Dec 2022

2/10 Terrible

Shujaudin

Stayed 1 night in Dec 2022

6/10 Okay

Michael, Fredriksberg

4/10 Poor

Martin

Disliked: Amenities, property conditions & facilities
Tiny cubicle. No room to change. No facilities.