Sheraton Grand Hotel, Dubai

Photo gallery for Sheraton Grand Hotel, Dubai

Lobby
Outdoor pool, pool loungers
Minibar, in-room safe, desk, soundproofing
42-inch LCD TV with cable channels
Minibar, in-room safe, desk, soundproofing

Overview of Sheraton Grand Hotel, Dubai

Sheraton Grand Hotel, Dubai

5.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
3 Sheikh Zayed Road, Dubai

Explore the area

  • Popular LocationDubai International Convention and Exhibition Centre11 min walk
  • Popular LocationDubai World Trade Centre12 min walk
  • Popular LocationZabeel Park6 min drive
  • AirportDubai (DXB-Dubai Intl.)14 min drive

Choose dates to view prices

About this area

Dubai

Sheraton Grand Hotel, Dubai is located in Trade Center, a neighbourhood in Dubai, and is near a metro station. Dubai Mall and Gold Souk are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek and Jumeirah Beach. Don't miss out on a visit to Wild Wadi Water Park. Discover the area's wildlife on a nearby safari, or try your luck with game viewing. Guests love the hotel's convenience for public transportation: World Trade Centre Station is 11 minutes on foot.

What's nearby

  • Dubai International Convention and Exhibition Centre - 11 min walk
  • Dubai World Trade Centre - 12 min walk
  • Jumeirah Mosque - 5 min drive
  • Zabeel Park - 6 min drive
  • Dubai International Financial Centre - 9 min drive

Getting around

  • World Trade Centre Station - 11 min walk
  • Dubai (DXB-Dubai Intl.) - 14 min drive

About this property

Sheraton Grand Hotel, Dubai

Luxury Dubai hotel in Trade Center, near Dubai World Trade Centre
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Sheraton Grand Hotel, Dubai offers 654 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Soul Wellness & Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (AED 75 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: AED 135 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Feast
  • &More by Sheraton
  • Dawn & Dusk
  • Sheraton Club Lounge
  • Miss Lily's

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (4026 square feet)
  • Meeting rooms - 8

Outdoors

  • Pool sunloungers

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 135 per person (approximately)
  • Fee for in-room wired Internet: AED 75 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Sheraton Grand Hotel Dubai
Sheraton Grand Hotel
Sheraton Grand Dubai
Sheraton Grand
Sheraton Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel
Sheraton Grand Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel Dubai

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 626 out of 998 reviews
5 - Excellent 63%
Rating 4 - Good. 268 out of 998 reviews
4 - Good 27%
Rating 3 - Okay. 52 out of 998 reviews
3 - Okay 5%
Rating 2 - Poor. 25 out of 998 reviews
2 - Poor 3%
Rating 1 - Terrible. 27 out of 998 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NEVER AGAIN... NEW MANAGEMENT, NOT PROFESSIONALS!!!! RUDE STAFF AND NOT TRAINED EMPLOYEES
Stayed 6 nights in Aug 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place ,will be back .
Stayed 5 nights in Jun 2022

3/5 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall decent but they have made a lot of cutbacks I.e towels sandals etc also the hotel used to have a really nice fragrance in and around the lobby’s/lift which they don’t have and started skimping on coffee sugar milk etc. and they charge more so probably won’t be staying here again. But the hotel still really good
Stayed 7 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, property conditions & facilities
The scenery, the exceptional customer service, and the hotel additions clubs, stores,spa services and dining. I would definitely recommend this hotel to travelers.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfortable stay. Staff friendly, location is good. Second time booking.
Stayed 6 nights in May 2022