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Balcony
View from Room
Minibar, in-room safe, desk, iron/ironing board
42-inch LCD TV with cable channels

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationDubai World Trade Centre12 min walk
    Popular LocationZabeel Park3 min drive
    Popular LocationLa Mer6 min drive
    AirportDubai (DXB-Dubai Intl.)13 min drive
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  • Deluxe Room, 1 King Bed, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Room, 2 Single Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, View

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking, View
  • Club Room, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Non Smoking
  • Club Room, 1 Double Bed, Non Smoking

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 1 Double Bed
    More detailsClub Room, 1 Double Bed, Non Smoking
  • Deluxe Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 893 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Suite, 1 Bedroom, Non Smoking
  • Grand Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 893 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed
    More detailsGrand Suite, 1 Bedroom, Non Smoking
  • Executive Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 1399 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 Bedroom, Non Smoking
  • Presidential Suite, 1 King Bed, Non Smoking

    Room amenities

    • 2282 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPresidential Suite, 1 King Bed, Non Smoking
  • Apartment, 1 Bedroom, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 840 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsApartment, 1 Bedroom, Non Smoking
  • Apartment, 2 Bedrooms, Non Smoking

    Room amenities

    • 1292 sq ft
    • City view
    • Sleeps 5
    • 2 Double Beds
    More detailsApartment, 2 Bedrooms, Non Smoking
  • Apartment, 2 Bedrooms, Non Smoking (Skyline View)

    Room amenities

    • 1292 sq ft
    • City view
    • Sleeps 5
    • 1 King Bed OR 2 Single Beds
    More detailsApartment, 2 Bedrooms, Non Smoking (Skyline View)
  • Apartment, 3 Bedrooms, Non Smoking, View (Skyline View)

    Room amenities

    • 1830 sq ft
    • City view
    • Sleeps 7
    • 3 Double Beds
    More detailsApartment, 3 Bedrooms, Non Smoking, View (Skyline View)

About this area

Dubai

Located in Dubai, Sheraton Grand Hotel, Dubai is in the city centre and near a metro station. Dubai Mall and Gold Souk are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek and Jumeirah Beach. Don't miss out on a visit to Wild Wadi Water Park. Discover the area's wildlife on a nearby safari, or try your luck with game viewing. Guests love the hotel's convenience for public transportation: World Trade Centre Station is 11 minutes on foot.
Visit our Dubai travel guide
Popular Location

What's nearby

  • Dubai World Trade Centre - 12 min walk
  • Zabeel Park - 3 min drive
  • Dubai Mall - 5 min drive
  • La Mer - 6 min drive
  • BurJuman Mall - 10 min drive

Getting around

  • World Trade Centre Station - 11 min walk
  • AirportDubai (DXB-Dubai Intl.) - 13 min drive

Restaurants

  • Where to eat
  • Feast – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Link@Sheraton Cafe – Serves breakfast, lunch and dinner daily.
  • Dawn & Dusk – Bar offering barbecue. Serves breakfast, lunch and dinner daily.
  • Sheraton Club Lounge – Lobby lounge offering international cuisine. Serves breakfast and light fare daily.

About this property

Sheraton Grand Hotel, Dubai

Luxury Dubai hotel in Trade Center, near Dubai World Trade Centre
4 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness centre and a poolside bar. All 654 rooms feature thoughtful touches such as pillow menus and bathrobes, plus complimentary wireless Internet access and LCD TVs with cable channels. Guests will also find 24-hour room service, wired Internet (surcharge) and minibars.
Sheraton Grand Hotel, Dubai offers 654 forms of air-conditioned accommodation with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Soul Wellness & Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (AED 75 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: AED 125 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • Hindi
  • Russian

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (4026 square feet)

Outdoors

  • Pool sunloungers

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Climate control (heating)
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and noon
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 125 per person (approximately)
  • Fee for in-room wired Internet: AED 75 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Sheraton Grand Hotel Dubai
Sheraton Grand Hotel
Sheraton Grand Dubai
Sheraton Grand
Sheraton Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel
Sheraton Grand Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at Sheraton Grand Hotel, Dubai and receive a full refund?
Yes, Sheraton Grand Hotel, Dubai offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Grand Hotel, Dubai cancellation policy on our site for more details about any exclusions or requirements.
Does Sheraton Grand Hotel, Dubai have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Sheraton Grand Hotel, Dubai pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sheraton Grand Hotel, Dubai?
Self-parking and valet parking are free at this property.
What time is check-in at Sheraton Grand Hotel, Dubai?
Check-in is from 3:00 PM to noon.
What time is check-out at Sheraton Grand Hotel, Dubai?
Checkout is at noon.
Where is Sheraton Grand Hotel, Dubai located?
Located in Trade Center, this luxury hotel is 0.6 mi (1 km) from Dubai World Trade Centre, and within 3 mi (5 km) of Dubai Mall and Burj Khalifa. Dubai Creek and City Centre Deira are also within 6 mi (10 km). World Trade Centre Station is 11 minutes by foot and Al Jafiliya Station is 15 minutes.
4.5
Wonderful
5 - Excellent
825
4 - Good
327
3 - Okay
64
2 - Poor
28
1 - Terrible
30

4.5/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Very nice and great price for what you get. It’s in a great location with lots of activities around.
Stayed 14 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service as per usual it’s always a comfortable and welcoming stay at the Sheraton grand and I will be booking again in future.
Stayed 9 nights in Aug 2020

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness
I ask for my tub to be clean while I was staying there it never got done and it was nasty when i walked into the room maybe because of the pandemic they probably don’t have many people on staff but that is unacceptable for a hotel of there stature. The hot water knob did not turn there is more i won’t state. They could’ve just moved me into another room it never happened.
Stayed 2 nights in Apr 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 24 nights in Mar 2020

1/5 Terrible

Travelled with family, Business traveller
Sad face IconDisliked: Staff & service
I rant the hotel 4 times and they told me I could not reschedule or cancel as I booked threw ebookers who I could not get on the phone for 1 week no matter how many times I tried ringing and emailing and when I did get there they said the hotel classes it as a no show and refused to give me a refund or reschedule the booking which I obviously didn’t go on over the coronavirus
Stayed 5 nights in Mar 2020

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