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Rixos The Palm Hotel & Suites

Photo gallery for Rixos The Palm Hotel & Suites

Exterior
Private beach, sun-loungers, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers

Overview of Rixos The Palm Hotel & Suites

VIP Access

Rixos The Palm Hotel & Suites

5-star property

8.8/10 Excellent

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Palm Jumeirah, East Crescent, Dubai, 18652

Explore the area

  • Popular LocationDubai College20 min drive
  • Popular LocationAl Sufouh Beach22 min drive
  • Popular LocationMadinat Jumeirah34 min drive
  • AirportDubai (DXB-Dubai Intl.)39 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Dubai

Rixos The Palm Hotel & Suites is located in Palm Jumeirah, a neighbourhood in Dubai, and is in the entertainment district and on a private beach. Souk Madinat Jumeirah and Mall of the Emirates are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaventure and Wild Wadi Water Park. Travelling with kids? Consider Al Barsha Pond Park and Dubai Science Park. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with skydiving.

What's nearby

  • Aquaventure - 14 min drive
  • Dubai College - 20 min drive
  • Al Sufouh Beach - 22 min drive
  • Souk Madinat Jumeirah - 33 min drive
  • Madinat Jumeirah - 34 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 16 min drive
  • Dubai (DXB-Dubai Intl.) - 39 min drive

Restaurants

  • A La Turca - 4 min walk
  • Mekong - 12 min walk
  • The Beach House - 14 min walk
  • Frevo - 15 min drive
  • The Coffee Club - 16 min drive

About this property

Rixos The Palm Hotel & Suites

5-star luxury hotel located in Palm Jumeirah
Located close to Souk Madinat Jumeirah and Aquaventure, Rixos The Palm Hotel & Suites provides a nightclub, a return airport shuttle and a swim-up bar. With a private beach, a beach bar and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to a hot stone massage, a body scrub or a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Italian cuisine and ocean views. The health club offers aerobics classes and yoga classes; other things to do include beach volleyball, scuba diving and basketball. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a free shopping centre shuttle and 2 outdoor tennis courts
  • Express check-out, a reception hall and a TV in the lobby
  • Guest reviews give good marks for the dining options, pool and helpful staff
Room features
All 230 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Select Comfort beds and down duvets
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch plasma TVs with premium channels
  • Childcare services, coffee/tea makers and daily housekeeping

All-inclusive details

All-inclusive room rates at Rixos The Palm Hotel & Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
Dining availability limited at one or more venues

Languages

Arabic, English, French, German, Italian, Russian, Spanish, Turkish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: AED 120 for adults and AED 75 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • A La Turca
  • L Olivo Restaurant
  • Toro Loco Steakhouse

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Waterskiing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (682 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch plasma TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in All-Inclusive rates for 2 nights or more receive access to à la carte meals at L'Olivo and Toro Loco restaurants. Guests booked for 1 night in All-Inclusive rates receive meals at the buffet restaurant.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 200.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2000
  • New Year's Eve (31 December) Gala Dinner per child: AED 1250 (from 3 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 120 for adults and AED 75 for children (approximately)
  • Airport shuttle fee: AED 300 per vehicle (one way)
  • Rollaway bed fee: AED 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Dubai Palm Rixos
Rixos Dubai Palm
Rixos Hotel Dubai Palm
Rixos Palm Dubai
Rixos Palm Dubai Hotel
Rixos Palm Hotel
Rixos Palm
Rixos The Palm Dubai
Rixos The Palm Hotel Suites
Rixos The Palm & Suites Dubai
Rixos The Palm Hotel & Suites Hotel
Rixos The Palm Hotel & Suites Dubai
Rixos The Palm Hotel & Suites Hotel Dubai
Rixos The Palm Hotel Suites Ultra All Inclusive

Frequently asked questions

Does Rixos The Palm Hotel & Suites have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at on 5 Feb 2023 start from ₹53,934.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rixos The Palm Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rixos The Palm Hotel & Suites?

Self-parking and valet parking are free at this property.

What time is check-in at Rixos The Palm Hotel & Suites?

Check-in begins at 3 PM.

What time is check-out at Rixos The Palm Hotel & Suites?

Checkout is at noon.

Does Rixos The Palm Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 300 per vehicle applies.

Are there all-inclusive benefits at Rixos The Palm Hotel & Suites?

Some rate plans available at this property are all-inclusive.

Reviews

8.8

Excellent

Rating 10 - Excellent. 374 out of 645 reviews" "
" "10 - Excellent 58%
Rating 8 - Good. 174 out of 645 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 66 out of 645 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 20 out of 645 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 11 out of 645 reviews" "
" "2 - Terrible 2%

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Excellent

david

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is so clean,staff amazing.Beach is clean.The view is so nice.

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, amenities
Great 5 star experience! Staff were all amazing which goes a long way. Hotel had great facilities and was very family friendly. Areas for improvement? 1 - quality of beds could be better/more comfortable. 2 - adding usb ports and better TV entertainment eg Netflix login capability would have been a bonus
Stayed 6 nights in Dec 2022

10/10 Excellent

Richard Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a fabulous place and the staff cannot do enough for you. Would come back anytime I am in Dubai.
Stayed 3 nights in Oct 2022

10/10 Excellent

YALDA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i stayed with my husband and 2 kids for 4 nights in this property and we really enjoyed alot, everything was really perfect and speciallly kids friendly. staff were sooo kind and helpfull and friendly specially one named ONUR was really nice and helpful, he were sooooo kind and he was so kind specially he arranged everything for us from the time we arrived untill we left and he managed late check out for us because of kids as well so it was so helpful, and i really appreciate that. we definitley come back again.