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Reviews of Radisson Dubai Damac Hills

Radisson Dubai Damac Hills
Al Hebiah, Artesia cluster at DAMAC Hills, Dubai

Reviews

8.8

Excellent

Rating 10 - Excellent. 88 out of 138 reviews" "
Rating 8 - Good. 30 out of 138 reviews" "
Rating 6 - Okay. 7 out of 138 reviews" "
Rating 4 - Poor. 4 out of 138 reviews" "
Rating 2 - Terrible. 9 out of 138 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 3 nights in May 2024

8/10 Good

Lisette

Liked: Cleanliness, staff & service, property conditions & facilities
Very good

8/10 Good

Satbir

Liked: Cleanliness, property conditions & facilities
Clean hotel for a quick stay, staff are very slow to respond to anything.
Stayed 1 night in Apr 2024
Response from Rahul on 30 Apr 2024
Dear Satbir,Thank you for choosing to stay with us. Appreciate the rating and apologies for the delays. We hope to welcome you back again and provide you with swift services.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

HANI

Stayed 1 night in Apr 2024

10/10 Excellent

Emelda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The 2 bedroom suite was spacious enough for my family of 6. Everything was clean and the staff was very helpful, friendly and welcoming. We would definitely stay here again the next time we visit the area.
Stayed 7 nights in Mar 2024
Response from Rahul on 2 Apr 2024
Dear Emelda,Thank you for the excellent rating and feedback. Happy to know that you liked our Suite and services. Looking forward to welcome you and your family back.Best regards,Rahul DhekneDirector of Rooms

2/10 Terrible

ziad

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rahul on 30 Apr 2024
Dear Ziad,Seems like we have not been able to impress you during the stay and would be curious to understand how we could have done better? May I request you to kindly get in touch directly. I hope to turn around your experience if given an opportunity.Best regards,Rahul Dhekne

10/10 Excellent

Muayad

Stayed 17 nights in Feb 2024
Response from Rahul on 2 Apr 2024
Dear Muayad,Thank you for the rating. Glad to see that your stay was a perfect one. Looking forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms

2/10 Terrible

SERGEY, Vancouver

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Rahul on 2 Apr 2024
Dear Sergey,Thank you for choosing to stay with us. We would like to know how we could have done better, hence requesting you to get in touch directly and I assure you to make it upto you in your future stay if given an opportunity.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

Claire Rachel

Stayed 2 nights in Feb 2024
Response from Rahul on 2 Apr 2024
Dear Claire,Thank you for choosing to stay with us.Appreciate your high ratings & we look forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 12 nights in Feb 2024
Response from Rahul on 2 Apr 2024
Dear Guest,Thank you for choosing to stay with us. We would like to understand how we could have done better so requesting you to kindly get in touch directly. Assuring that we will do our best to make it upto you if given an opportunity.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

varinder

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quite and clean
Stayed 1 night in Feb 2024
Response from Wael Salim / Guest Service Manager on 10 Mar 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager

2/10 Terrible

Zeeshan

Stayed 2 nights in Feb 2024
Response from Rahul on 2 Apr 2024
Dear Zeeshan,Thank you for choosing to stay with us. Unfortunately, we do not seem to have matched your expectations for the stay. We would like to know how we could have done better. Requesting you to get in touch directly and I assure you to make it upto you in your future stay if given an opportunity.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

Sebahate

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything i like see you soon was perfect
Stayed 4 nights in Feb 2024
Response from Wael Salim / Guest Service Manager on 10 Mar 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager

10/10 Excellent

varinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is good might be come back again soon
Stayed 2 nights in Feb 2024
Response from Wael Salim / Guest Service Manager on 10 Mar 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located Inexplicably
I really liked the hotel and the service was brilliant. It's a long way away from anywhere and I am not sure who would want to be there unless they wanted to play golf at the orange amurrican halfwit's course but if you can think of a reason to be in this part of Dubai it's a great option and was good value.
Stayed 1 night in Feb 2024
Response from Wael Salim / Guest Service Manager on 10 Mar 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Wael Salim / Guest Service Manager on 10 Mar 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager

10/10 Excellent

Mohammed

Stayed 2 nights in Jan 2024
Response from Wael Salim / Guest Service Manager on 10 Mar 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024
Response from Wael Salim / Guest Service Manager on 10 Mar 2024
Thanks for choosing Rdaisson Dubai Damac Hills for your recent stay in Dubai. With all passion that we doing, we are delighted to know that you have enjoyed your stay and all our service been recognized. Thanks again for sharing your feedback. Looking forward to welcoming you gain among to our Radisson guests. Best Regards, Wael Salim Guest Service Manager

10/10 Excellent

Sushila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1) Excellent hotel and services. 2) friendly environment 3) Very healthy breakfast and lots of varieties.
Stayed 9 nights in Dec 2023
Response from Wael Salim / Guest Service Manager on 11 Mar 2024
Dear Sushila,We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Wael Salim Guest Service Manager

10/10 Excellent

Dr Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice high quality hotel
Stayed 2 nights in Jan 2024
Response from Wael Salim / Guest Service Manager on 11 Mar 2024
Dear Dr AndrewWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Wael Salim Guest Service Manager

6/10 Okay

Naeem

Stayed 3 nights in Dec 2023

10/10 Excellent

Moussa

Stayed 5 nights in Dec 2023

10/10 Excellent

ABDULAZIZ, MANAMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good location the staff is friendly
Stayed 3 nights in Dec 2023
Response from Wael Salim / Guest Service Manager on 11 Mar 2024
Dear Abdulaziz, We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Wael Salim Guest Service Manager

10/10 Excellent

Asif

Stayed 3 nights in Dec 2023

2/10 Terrible

Mahmoud

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rahul on 19 Dec 2023
Dear Mahmoud,Thank you for choosing to stay with us. Please accept my apologies for not being able to impress you during your recent stay with us. Would appreciate if you can get in touch directly with me so we can understand how we could have done better. Rest assured that we will do our best in making it up to you in your future visit if given an opportunity.We look forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

Manasseh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2023
Response from Rahul on 19 Dec 2023
Dear Manasseh,Thank you for choosing to stay with us. Glad to see from the rating that you had an outstanding stay.We look forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

Sharareh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at the hotel! My room was amazing & specious & clean! Stuff were super friendly & helpful l! I loved the resturant & the pool & in general was amazing! Definitely recommend it! And easy parking!
Stayed 4 nights in Nov 2023
Response from Rahul on 19 Dec 2023
Dear Sharareh,Thank you for choosing to stay with us. Glad to know that you thoroughly enjoyed your stay. We would like to thank you for sharing your thoughts with everyone.We look forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property very clean and friendly staff was spot on and I would defo return
Stayed 5 nights in Nov 2023
Response from Rahul on 19 Dec 2023
Dear Tanya,Thank you for choosing to stay with us and for the fantastic review on our staff friendliness and cleaning. Appreciate your views.We look forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms with view of golf course
Stayed 3 nights in Nov 2023
Response from Rahul on 19 Dec 2023
Dear Neil,Thank you for choosing to stay with us. Views from the rooms are fantastic for sure and to add to this, ambiance of our restaurants is also mind blowing.We look forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

Mahboub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel i loved the stay but at the end the guy started to try to take more money from me to get me a cab to the airport
Stayed 1 night in Nov 2023
Response from Sid on 23 Nov 2023
Dear Mahboub,Thank you for your stay, & feedback.I'm disturbed to hear that someone tried to extort money from you, as this is totally unacceptable.Would you be able to share whether this was a colleague in uniform, or one of the cab drivers loitering around at our entrance?You can reach me on 971-506110344, or sid.sattanathan@radisson.comWe value such feedback, and do not wish to have our valued guests troubled in this manner.Best wishes,SidGeneral Manager

10/10 Excellent

Dean

Business traveller
Great pool, nice roof top restaurant to watch the sun set and excellent breakfast
Stayed 2 nights in Nov 2023
Response from Rahul on 12 Nov 2023
Dear Dean,Thank you for your excellent feedback and delighted to know that you thoroughly enjoyed your stay along with the restaurant visits.Looking forward to welcome you back.Regards,Rahul DhekneDirector of Rooms

10/10 Excellent

onur

Stayed 6 nights in Nov 2023
Response from Rahul on 12 Nov 2023
Dear Onur,Thank you for the rating. Glad to know that you enjoyed your stay.Looking forward to welcome you back.Regards,Rahul DhekneDirector of Rooms

10/10 Excellent

Rima

Stayed 3 nights in Nov 2023
Response from Rahul on 19 Dec 2023
Dear Rima,Thank you for choosing to stay with us. Glad to see from the rating that you had an outstanding stay.We look forward to welcome you back.Best regards,Rahul DhekneDirector of Rooms

6/10 Okay

majed A Alrifai

Business traveller
Liked: Property conditions & facilities
Stayed 14 nights in Oct 2023
Response from Rahul on 12 Nov 2023
Dear Majed,Thank you for the rating. Seems like we did not impress you during your stay with us. Please do get in touch directly and let us know how we could have done better. Would truly appreciate your feedback.Hope that we have the opportunity to welcome you back and make it upto you.Regards,Rahul DhekneDirector of Rooms

10/10 Excellent

david

Stayed 3 nights in Oct 2023
Response from Rahul on 26 Oct 2023
Dear David,Thank you for the excellent rating and delighted to know that your truly enjoyed your stay with us.Hope to welcome you back in the future.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

Simon

Stayed 5 nights in Oct 2023
Response from Rahul on 26 Oct 2023
Dear Simon,Thank you for the excellent rating and delighted to know that your truly enjoyed your stay with us.Hope to welcome you back in the future.Best regards,Rahul DhekneDirector of Rooms

2/10 Terrible

Paulin

Stayed 4 nights in Oct 2023
Response from Rahul on 26 Oct 2023
Dear Paulin,Thank you for choosing to stay with us. Seems like we have not delivered the stay upto your expectations and for that you have our apologies.Would appreciate if you could connect directly and let me know how we could have done better. Hope to welcome you back and make it upto you in the future.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

rodney sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time here, we came back because of the great service and clean areas, pool was lovely, never too busy and always good service from the pool guys. breakfast staff were great and nothing was too much trouble. will come again for the 3rd time soon
Stayed 7 nights in Oct 2023
Response from Rahul on 26 Oct 2023
Dear Rodney,Thank you for the excellent rating and your kind words for the hotel services and the team members.Hope to welcome you back often in the future.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

Majd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2023
Response from Rahul on 26 Oct 2023
Dear Majd,Thank you for the excellent rating and delighted to know that your truly enjoyed your stay with us.Hope to welcome you back in the future.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

Nabil, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good property
Stayed 1 night in Oct 2023
Response from Rahul on 26 Oct 2023
Dear Nabil,Thank you for the excellent rating and delighted to know that your truly enjoyed your stay with us.Hope to welcome you back in the future.Best regards,Rahul DhekneDirector of Rooms

8/10 Good

Darwin

Stayed 1 night in Sep 2023
Response from Rahul on 26 Oct 2023
Dear David,Thank you for the excellent rating and delighted to know that your enjoyed your stay with us.Hope to welcome you back in the future.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Warm Regards, Mario Hagras Duty Manager on 25 Sept 2023
Dear Valued Guest, Thank you for your feedback. We are delighted to Know that you enjoyed your stay with us. We look forward to your next visit.

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel deserves beyond zero. I called the hotel ahead of time to make sure and confirm the reservation for one king size bed is available. Once I arrived the reception person and his manager kept me for ever at the check in and end up giving me a double bed room and they were so unprofessional The room service food is cold and no test. This is worst hotel and staff I have every seen in my entire life. They should train their people how to treat customers.
Stayed 1 night in Sep 2023
Response from Rahul on 13 Sept 2023
Dear Ahmed,It was a pleasure speaking to you. I hope I was able to clarify on the availability comment and the date variance up to your understanding. My sincere apologies for the food not being upto your expectations. As assured, I look forward to welcome you back soon in order to make it upto you.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

Marcel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maria
It was an amazing stay
Stayed 1 night in Aug 2023
Response from Shashank on 10 Aug 2023
Dear Maria,Thank you for the feedback with regards to your stay at Radisson Damac Hills. We are delighted to know that your stay was memorable. We look forward to welcoming you back to the hotel soon.Warm Regards,Shashank ShahDuty Manager

10/10 Excellent

AHMED

Stayed 1 night in Jun 2023
Response from Shashank on 25 Jun 2023
Dear Ahmed,Thank you for your feedback with regards to your stay In Radisson Damac Hills, Dubai. We are happy to learn that your stay was memorable. We look forward to welcoming you back at the hotel soon.Warm Regards,Shashank ShahDuty Manager

8/10 Good

Christos

Stayed 1 night in May 2023
Response from Shashank on 6 Jun 2023
Dear Mr.Christos,Thank you for the feedback with regards to your stay at Radisson DAMAC Hills, Dubai.We are pleased to know that you had a comfortable stay with us.Looking forward to welcome you back at the hotel soon.Warm Regards,Shashank ShahDuty Manager

8/10 Good

Marcel

Stayed 1 night in May 2023
Response from Shashank on 6 Jun 2023
Dear Marcel,Thank you for the rating with regards to your stay at Radisson DAMAC Hills, Dubai.We are pleased to know that you had a comfortable stay with us.Looking forward to welcome you back at the hotel soon.Warm Regards,Shashank ShahDuty Manager

10/10 Excellent

sumit

Stayed 2 nights in May 2023
Response from Rahul on 15 May 2023
Dear Sumit,Thank you for the excellent review rating and glad to know that you enjoyed your stay. Hope to welcome you back soon.Best regards,Rahul DhekneDirector of Rooms

10/10 Excellent

Julie

Stayed 6 nights in Apr 2023
Response from Shashank on 6 Jun 2023
Dear Ms. Barnes,Thank you for your review with regards to your stay at Radisson DAMAC Hills, Dubai.We are pleased to know that you had a comfortable stay with us.Looking forward to welcome you back at the hotel soon.Warm Regards,Shashank ShahDuty Manager

8/10 Good

Manish

Stayed 1 night in Apr 2023
Response from Rahul on 15 May 2023
Dear Manish,Thank you for choosing Radisson Damac Hills for your stay. Appreciate the review rating. Hope to welcome you back soon.Regards,Rahul DhekneDirector of Rooms