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Pullman Dubai Downtown

Photo gallery for Pullman Dubai Downtown

Terrace/patio
Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk

Overview of Pullman Dubai Downtown

Pullman Dubai Downtown

5.0 star property

4.4/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Al Abraj Street with Marasi Drive, Dubai, 0000

Explore the area

  • Popular LocationDubai Opera16 min walk
  • Popular LocationDubai Fountain17 min walk
  • Popular LocationBurj Khalifa9 min drive
  • AirportDubai (DXB-Dubai Intl.)22 min drive

Room options

About this area

Dubai

Pullman Dubai Downtown is located in Downtown Dubai, a neighbourhood in Dubai, and is near a metro station and near the beach. Travellers who have shopping on the agenda can visit Dubai Mall and Mall of the Emirates, while those looking for another kind of activity may want to check out Burj Al Arab. Looking to enjoy an event or a game while in town? See what's happening at Coca-Cola Arena or Meydan Racecourse.

What's nearby

  • Dubai Opera - 16 min walk
  • Dubai Fountain - 17 min walk
  • KidZania - 6 min drive
  • Burj Khalifa - 9 min drive
  • Dubai Mall - 11 min drive

Getting around

  • Business Bay Station - 19 min walk
  • Dubai (DXB-Dubai Intl.) - 23 min drive

About this property

Pullman Dubai Downtown

5-star luxury hotel near Burj Khalifa
Pullman Dubai Downtown is located close to Dubai Mall, and provides a round-trip airport shuttle, a poolside bar and a free daily manager's reception. Indulge in a body scrub, a massage and aromatherapy at The Spa, the on-site spa. The on-site restaurant, Couqley French Brasserie, features international cuisine. Enjoy the health club, as well as activities such as racquetball/squash. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking, valet parking and extended parking
  • Buffet breakfast (surcharge), motorhome/coach/lorry parking and an electric car charging station
  • A ballroom, bike parking and luggage storage
  • Guest reviews say good things about the helpful staff and location
Room features
All 344 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Rainfall showers, designer toiletries and bidets
  • 40-inch LED TVs with premium channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: AED 120 for adults and AED 60 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Couqley French Brasserie
  • Lolita Pool Bar & Lounge
  • Brothaus Bakery Bistro

Things to do

  • Bike parking
  • Bike storage
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3423 square feet)
  • Meeting rooms - 4

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bath combination

Entertainment

  • 40-inch LED TV
  • Digital channels
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Energy-saving features in guest rooms
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in fee: AED 200
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 200

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 500.00 per day
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 120 for adults and AED 60 for children (approximately)
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
  • Early check-in fee: AED 200 (subject to availability)
  • Late check-out fee: AED 200 (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Steigenberger Hotel Business Bay Dubai
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai

Frequently asked questions

Does Pullman Dubai Downtown have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at on 18 Dec 2022 start from ₹15,995.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Dubai Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Dubai Downtown?

Self-parking and valet parking are free at this property.

What time is check-in at Pullman Dubai Downtown?

Check-in is from 2:00 PM - anytime. Early check-in is available for a fee of AED 200 (subject to availability).

What time is check-out at Pullman Dubai Downtown?

Checkout is at noon. Late checkout is available for AED 200 (subject to availability).

Does Pullman Dubai Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 250 per vehicle applies.

Where is Pullman Dubai Downtown located?

Located in Downtown Dubai, this luxury hotel is within 1 mile (2 km) of Dubai Water Canal and Burj Khalifa. Dubai Mall and Dubai Fountain are also within 2 miles (3 km). Business Bay Station is 19 minutes by foot and Burj Khalifa - Dubai Mall Station is 25 minutes.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 508 out of 900 reviews" "
" "5 - Excellent 56%
Rating 4 - Good. 266 out of 900 reviews" "
" "4 - Good 30%
Rating 3 - Okay. 82 out of 900 reviews" "
" "3 - Okay 9%
Rating 2 - Poor. 25 out of 900 reviews" "
" "2 - Poor 3%
Rating 1 - Terrible. 19 out of 900 reviews" "
" "1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

2/5 Poor

harpreet
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the stay was fine but I didnt like that expedia and the hotel were not able to adjust my stay as i made an error in the booking and gave 3 weeks notice to see if they can adjust...due to hotel or expedia not able to fix the issue i paid 3200 a room that I was not there for half of the stay.

5/5 Excellent

amanda
Liked: Staff & service
Clean, and amazing service.
Stayed 3 nights in Nov 2022

5/5 Excellent

Konstantinos
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was exceptional. Hotel has a fantastic pool with Burj Khalifa views and walkable distance to Dubai mall. Staff throughout the hotel were very helpful, from front desk, house keeping, to the breakfast and pool deck personnel. They made our stay a memorable one, would definitely recommend and come back.

5/5 Excellent

Marie
Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to accommodate us. Super clean, food is excellent.
Stayed 6 nights in Sep 2022

5/5 Excellent

Abdullah
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2022

5/5 Excellent

MteMarsha
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was hands down one of the best. The staff were very accommodating and hospitality was absolutely amazing. They treat you like royalty from check-in to check-out. The food was fresh, breakfast delicious, lunch even better, dinner just great! I would highly recommend for anyone to stay here!!
Stayed 3 nights in Aug 2022

5/5 Excellent

rami, glenview
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was just an excellent place to stay overall . The hotel was super clean and the location was amazing in the middle of everything. 10 minutes commute from anywhere you go differently come back to the same hotel ☺️
Stayed 3 nights in Aug 2022

3/5 Okay

Maitha
Travelled with family