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Reviews

4.7 / 5Exceptional
880 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Dubai Fountain
    4 min walk
  • Popular Location
    Dubai Mall
    18 min walk
  • Popular Location
    Burj Khalifa
    19 min walk
  • Airport
    Dubai (DXB-Dubai Intl.)
    15 min drive

Choose dates to view prices

  • Deluxe Room

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Diplomatic Suite, Lake View

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Room (Fountain View)

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Suite (Palace Fountain View)

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Palace Room

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Palace Suite Lake View

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Palace Room Fountain View

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Royal Suite

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details

About this area

Dubai

Palace Downtown is located on a lake and in an area with great shopping. Dubai Mall and City Walk are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit KidZania and Dubai Aquarium & Underwater Zoo. Travelling with kids? Don't miss Wild Wadi Water Park, or check out an event or a game at Meydan Racecourse.

Popular Location

What's nearby

  • Dubai Fountain - 4 min walk
  • Dubai Mall - 18 min walk
  • Burj Khalifa - 19 min walk
  • Dubai International Convention and Exhibition Centre - 7 min drive
  • Dubai World Trade Centre - 13 min drive

Getting around

  • Business Bay Station - 9 min drive
  • Dubai (DXB-Dubai Intl.) - 15 min drive

About this property

Palace Downtown

Luxury hotel connected to a shopping centre in Downtown Dubai, walk to Dubai Fountain
7 restaurants, a full-service spa and a health club are available at this hotel. Free wired Internet in public areas and free valet parking are also provided. Additionally, a poolside bar, a coffee shop/café and a sauna are on-site. All 242 rooms offer free wired Internet, 24-hour room service and LCD TVs with satellite channels. Minibars, coffee/tea makers and hairdryers are among the other amenities available to guests.
Palace Downtown offers 242 forms of accommodation with minibars and a safe. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and a hairdryer.
This Dubai hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include a health club and a sauna.
The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Property amenities

Internet

Available in all rooms: Free wired Internet
Available in some public areas: Free wired Internet

Parking and public transport

Free self parking
Free valet parking
Return airport shuttle (surcharge)
Local area shuttle (surcharge)
Shopping centre shuttle (surcharge)

Food and drink

7 restaurants and 1 coffee shop/cafe
1 poolside bar
24-hour room service

Things to do

Full-service spa
Health club
Sauna

Family friendly

Dry-cleaning service
Laundry facilities

Conveniences

Lift
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service

Languages spoken

Arabic
Bulgarian
English
Filipino
French
Hindi
Russian

Business services

Business centre
Conference space (18299 square feet)

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Reflexology
Hot tub
Steam room
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking
Assistive listening devices available

More

Designated smoking areas

Room amenities

Bedroom

Blackout drapes/curtains
Climate control (air conditioning)

Bathroom

Free toiletries
Hairdryer

Entertainment

LCD TV
pay films
satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Minibar

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Turndown service

Policies

Check-in

Check-in between 3 PM - 11:30 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Palace Downtown Dubai Hotel
  • Palace Downtown Dubai
  • The Palace The Old Town Hotel Dubai
  • Palace The Old Town Dubai
  • The Palace Old Town
  • The Palace Old Town Hotel Dubai
  • Palace Downtown Hotel
  • The Palace Downtown Dubai
  • Palace Downtown Hotel
  • Palace Downtown Dubai
  • Palace Downtown Hotel Dubai
4.7

Exceptional

5 - Excellent
681
4 - Good
140
3 - Okay
40
2 - Mediocre
11
1 - Poor
8
4.7
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was friendly and went above and beyond with their service. Room was clean and the bed was comfortable. Ask for James at the front desk and Dharma for your waiter! We will be staying here again for our next Dubai visit!

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful hotel - oasis in the middle of Downtown Dubai. Walk to downtown attractions and return to the serenity of of the hotel.

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

Stayed 5 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2019

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