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Expedia-verified reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Royal Suite
1141 square feet
1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Other room types
Junior Suite
753 square feet
1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Palace Suite Lake View
1130 square feet
1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Palace Room Fountain View
549 square feet
1 King Bed
Room sleeps 2 guests
(up to 3 children)
Select dates to see price
Suite (Palace Fountain View)
1130 square feet
1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Palace Room
549 square feet
1 King Bed
Room sleeps 2 guests
(up to 3 children)
Select dates to see price
Deluxe Room
549 square feet
1 King Bed
Room sleeps 2 guests
(up to 3 children)
Select dates to see price
Diplomatic Suite, Lake View
1130 square feet
1 King Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Deluxe Room (Fountain View)
549 square feet
1 King Bed
Room sleeps 2 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
5-star luxury hotel connected to a shopping centre in Downtown Dubai

Popular property highlights

Free valet parking
Free WiFi
Outdoor pool
Laundry facilities
24-hour front desk

Location

This family-friendly Dubai hotel is located on the boardwalk, within 1 mi (2 km) of Dubai Fountain and Dubai Mall. Burj Khalifa and Dubai International Convention and Exhibition Centre are also within 3 mi (5 km).

Hotel features

7 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site.

Room amenities

All 242 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. LCD TVs with satellite channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches such as bathrobes and slippers.

Languages Spoken

  • Bulgarian

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Palace Downtown features an outdoor pool and a health club. Dining is available at one of the hotel's 7 restaurants, and guests can grab a coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include A poolside bar and A bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measure 18299 square feet (1700 square metres). This luxury hotel also offers a sauna, spa services and a library. Complimentary valet parking is available on-site.

Palace Downtown has designated areas for smoking.

  • Library
  • Express check-in
  • Bar/lounge
  • Coffee/tea in common areas
  • Shopping centre shuttle (surcharge)
  • Lift
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Turkish bath/Hammam
  • Spa treatment room(s)
  • Porter
  • Tours/ticket assistance
  • Year Built – 2007
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Free valet parking
  • Sauna
  • Health club
  • Limo or Town Car service available
  • Free wired Internet
  • Outdoor pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 1700
  • Area shuttle (surcharge)
  • Spa services on site
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Number of restaurants - 7
  • Conference space size (feet) - 18299
  • Gift shops or newsstand
  • Designated smoking areas
  • Shopping on site
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 242
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • Bulgarian
  • English
  • French
  • Filipino
  • Russian
  • Hindi
  • Arabic

Parking

Free valet parking

Room Amenities

Palace Downtown offers 242 forms of air-conditioned accommodation with DVD players and minibars. Rooms open to balconies. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and a bidet. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Free newspaper
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Soundproofed rooms
  • Phone
  • Turndown service
  • Free bottled water
  • Private bathroom
  • Bathrobes
  • LCD TV
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Satellite TV service
  • Room service (24 hours)
  • Free WiFi
  • Bidet
  • Free wired Internet
  • DVD player
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Desk
  • In-room climate control (air conditioning)
  • Slippers
  • Pay films
  • Electric kettle
  • Separate bathtub and shower
  • Balcony

Where to Eat

Palace Downtown has 7 restaurants on site.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Skydiving nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time ends at 11:30 PM

Check-in time starts at 3 PM

Minimum check-in age is 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 350.0 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • Tourism fee: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: AED 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Dubai Downtown Palace
  • Palace Downtown Dubai
  • Palace Dubai Downtown
  • Palace Hotel Dubai Downtown
  • Palace The Old Town Dubai
  • The Palace Old Town
  • The Palace The Old Town Hotel Dubai
  • Palace Downtown Dubai Hotel
  • Palace Downtown Hotel
  • The Palace Downtown Dubai
  • Palace Downtown Hotel
  • Hotel Palace Downtown Dubai
  • Dubai Palace Downtown Hotel
  • Hotel Palace Downtown
  • Palace Downtown Dubai
  • The Palace Downtown Dubai
  • Palace Hotel
  • Palace

We should mention

Only registered guests are allowed in the guest rooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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